Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

eCarOne

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,779 Reviews
The inventory of used cars for sale on our lot are of exceptional quality. Every car is hand selected, researched and inspected before it's acquired to ensure that only the highest quality and best conditioned cars make it in to our luxury used inventory. We love vehicles with the bells and whistles, and take pride in offering the largest selection of fully loaded, best optioned and feature-rich cars under one roof. Our cars have better pedigree. We offer huge selection of off-lease cars that come from the source, the manufacturer's bank or leasing arm; not auction rejects or dealer-aged inventory like most competitors. We offer a smarter alternative than paying MSRP for a new vehicle: a current year model with low miles still under factory warranty for a fraction of the new car price. We analyze and review prices in real-time to ensure our no-haggle, negotiation-free pricing strategy stands up to the test. We use advanced software and massive up-to-the minute databases of similar advertised vehicles nationwide, to recalculate and adjust pricing daily. We offer an unbiased price analysis report from KBB Price Advisor free of charge. For added transparency, use the Fair Market Range tool to know the fair purchase price. Finally, as a confirmation of our best price commitment, we guarantee to meet or beat any metroplex competitor's advertised price. Our Mission Powered by a transformative business model, proprietary technology, a unique sales experience, and some of the best people on Earth, we're in a position to challenge the way cars are bought and sold, and rewrite new rules. We provide off-lease luxury cars in the Plano area, direct from the source. eCarOne is a community-oriented car dealership proudly serving the Plano area, and neighboring communities including Irving, Plano and Frisco. We also proudly offer a delivery option for customers shopping for a used luxury car from the Houston or Oklahoma City areas and beyond.
Contact Dealership
View Awards

4400 W Plano Pkwy

Plano, TX

75093

Directions

By Type

Showing 2,779 reviews

November 06, 2024

Paul and the crew @ ecarone took great care of us today! ! Plan to do more business in the future 😊 More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you so much for your kind words, Kim! We’re thrilled to hear that Paul and the team at eCarOne provided you with excellent care during your BMW purchase. It’s always our goal to ensure our customers have a top-notch experience. We’re excited to know you plan to do more business with us in the future. Enjoy your BMW, and we look forward to welcoming you back! 😊

November 04, 2024

Johnny Tran made my experience easy from beginning to delivery of my vehicle. He was a fast and informative communicator. Received my car yesterday and I love it already. Thank you Johnny and E-Car on More

by adamjrichman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you so much for your great review, Adam! We're delighted to hear that Johnny Tran made your Tesla purchase smooth from start to finish with clear and timely communication. It’s fantastic to know you’re already loving your new car. We appreciate your trust in Johnny and eCarOne, and we’re excited to have been part of your car-buying journey. Enjoy your Tesla, and thank you for choosing us!

November 04, 2024

Bryan reached out to me a few times when a car I had been searching for came to eCarOne. We appreciate his help and initiative. It was a smooth process. More

by jackiefritzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you for your kind review, Jackie! We’re so glad to hear that Bryan’s initiative and persistence paid off, helping you find the perfect Rivian at eCarOne. Providing a smooth and seamless experience is what we aim for, and we’re delighted that you felt well taken care of. We truly appreciate your trust in us and hope you enjoy every moment with your new Rivian. Thank you for choosing eCarOne!

November 04, 2024

Transaction was seamless and easy. Felt comfortable buying sight unseen and by video. I felt that all my questions were answered and I ended up with a beautiful car delivered to my doo More

by Christy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you for your thoughtful review, Christy! We're so glad to hear that Johnny made your Mini Cooper purchase seamless and comfortable, even buying sight unseen. At eCarOne, we strive to provide clear communication and ensure all questions are answered so our customers can buy with confidence. We're thrilled that you love your beautiful new car and that it arrived right at your doorstep. Enjoy every drive, and thank you for choosing eCarOne!

November 04, 2024

First time buyer at eCarOne. Very satisfied with the experience. No games, no gimmicks. Gave me good value for my trade-in. Smooth transaction. Ken, my sales advisor is super More

by J8opoco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rozenblum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you for sharing your experience! We're thrilled to hear that your first visit to eCarOne was so positive. It’s great to know that Ash, Mamadi, and especially Ken, made your Lexus purchase smooth and straightforward. We pride ourselves on transparent, hassle-free service, and we're glad you felt valued throughout the process, including receiving good value for your trade-in. Your satisfaction means everything to us. Enjoy your new Lexus, and we look forward to serving you again in the future!

November 03, 2024

Incredible prices. Excellent customer care. Bryan went above and beyond making sure of my satisfaction More

by Micronaut
Recommend Dealer
Yes
Employees Worked With
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you for your wonderful feedback! We’re so pleased to hear that you found our prices incredible and experienced excellent customer care. Bryan’s dedication to going above and beyond to ensure your satisfaction is exactly what we strive for at eCarOne. We’re grateful for your trust and hope you enjoy your new vehicle. Thank you for choosing eCarOne, and we look forward to seeing you again in the future!

November 03, 2024

Johnny was a great guy. He was attentive and made everything ready before I got to the car shop. The finance guy was great as well. He did all he could to make me happy More

by Lalaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ozzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Sahwani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taz Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamdy Aboelhasan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lear Hillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you for your fantastic review, Lalaa! We're so glad to hear that Johnny provided attentive service and made sure everything was ready for you before you arrived at the dealership. It’s great to know that our finance team also worked hard to ensure your satisfaction. We appreciate you choosing eCarOne for your Mercedes purchase and are thrilled that you had such a positive experience. Enjoy your new car, and we look forward to helping you again in the future!

November 02, 2024

Johnny Tran was our salesperson. He found the right car within our budget. The buying experience was painless. The best car dealer in the Metroplex. More

by Dexter Choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you for your fantastic review, Dexter! We’re so glad to hear that Johnny Tran helped you find the perfect Mercedes within your budget and made the buying experience seamless. At eCarOne, we strive to provide the best service in the Metroplex, and it’s great to know we met your expectations. Enjoy your new car, and we look forward to assisting you again in the future!

November 02, 2024

Kim did a great job with answering my questions and making sure I was getting the car I expected. More

by amskhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you for your kind review! We're so glad to hear that Kim did a great job answering your questions and ensuring you got the car you expected. At eCarOne, we always strive to provide excellent customer service, and it’s wonderful to know Kim was able to make your experience positive. Enjoy your new car, and we hope to serve you again in the future!

November 02, 2024

I was a first time online buyer and my salesman Dau and Ecarone were great. Dau helped me in every step of the process without asking. I was able to get all my needs met in a very fast process. I actually More

by Serenity0613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dau Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

eCarOne responded

Thank you so much for your thoughtful review! We're thrilled to hear that Dau and the team at eCarOne made your first online car-buying experience smooth and stress-free. It's great to know that Dau was there to guide you through every step and kept things moving at your pace. We pride ourselves on providing quality service, and we’re so happy you’re pleased with your new Mercedes. Enjoy your car, and thank you for trusting eCarOne! We look forward to serving you again in the future.

1
...
24
25
26
...
278