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Excellent service at Long Lewis of the Shoals. The... - bwpierce
Excellent service at Long Lewis of the Shoals. The salesman kept me well informed throughout the order process. No hidden fees or surprises when the vehicle arrived.
Great dealership. This is the 6th vehicle we have... - Deb
Great dealership. This is the 6th vehicle we have purchased from their. Love them. Karen Dawson is an outstanding sales person. Will definently recommend her.
When I was shopping for a Lincoln Navigator I had no clue... - Tom
When I was shopping for a Lincoln Navigator I had no clue that Long-Lewis Ford of Hoover had a facility as wonderful as they do. I was immediately greeted by RJ Reynolds. He is not your typical car salesman. He went above and beyond to answer all of our questions, show us features on the vehicle and did NOT high pressure sell us. The entire staff that we dealt with were very professional and made sure we were comfortable. I will definitely highly recommend Long-Lewis Ford of Hoover to anyone looking for a vehicle new or used. We have also been contacted by the salesman, sales manager and a couple of others from the dealership to make sure we were enjoying our new purchase.
Cindy Martini and the service team did a great job. Very... - khzezulka
Cindy Martini and the service team did a great job. Very courteous and friendly too. Completed the service in a timely fashion. Highly recommend Cindy and the Sandy Sansing Ford service department.
Stivers - Montgomery (2013 Focus) Won court case and fees... - AlabamaTraveler
Stivers - Montgomery (2013 Focus) Won court case and fees for LEMON
Stivers - Prattville, AL (2022 Dodge Ram)
A) Invited to come in and see a Pacific that was sold two weeks previously
B) Sold me a 2019 Pacifica, 49,000 miles with a bad transmission. Returned
C) Offered to sell me a new 2022 Dodge Ram with a dented hood
D) Qualified for advertised 0 interest Chrysler financing. Ran paperwork at 3.9 percent. Contested but received no support.
Karen great job keep her word in sale any help there... - Pamela Nail
Karen great job keep her word in sale any help there after. She has done a great job
EASY TO WORK WITH - CANDY@1234
AMANDA IS THE ONE I dealt with and she was great!
I UNDERSTOOD EVERYTHING SHE TOLD ME. SHE ALSO EXPLAIN ALL THE DETAILS OF THE CAR.
SHE WENT OUT OF HER WAY TOO MAKE THE PROCESS EASY FOR ME.
The ONLY reason I am recommending this dealership is... - ccapps329
The ONLY reason I am recommending this dealership is because of Shelia Myers, the amazing sales consultant and Tim Braineard, the sales manager. They went above and beyond in making sure my friend left the lot with his vehicle. Their patience and positive attitudes were greatly appreciated. Purchasing a vehicle is a daunting task in and of itself, but throw in Mark Eachus, the General Manager who is a condescending jerk with an intimidating presence - definitely not something/someone a potential car buyer wants to deal with. I can’t imagine the number of people he has run off (car buyers and employees) while holding this position.
Purchase of A New Car - CLT
I just purchased a Lincoln MKS from King Ford Dealership. I was very pleased with the service of everyone that I dealt with. David Breedlove was the salesman that assisted me through this process. He was very kind and very knowledgeable of the vehicles that I looked at and test drove..
I would certainly recommend this dealership to anyone that is looking to purchase a new or used vehicle.
Fraud information on selling car on Autotrader.com - alexgazar
Fraud information on selling car on Autotrader.com
The salseman was helpfull not pushy and very personable. - JMPENNINGTON
When I bought the car, one of the extras i liked was the active backup lines. this was a major sale point to me. When I re-synced the system the active lines went away. Both dealers said that this vin did not come with the active backup lines. and I could not get them without a $2000 dollar upgrade. How were thy there in the first place? Apparently the required hardware and electronics are there. What would it take to install the active backup lines, again. Keep in mind within 6 months some one is going to crack the system. Ford should be making the profit on the active backup lines upgrade. again the hardware is there and functions I used it for 3 days before I reset the system. I am in essence being told that I have lied about the situation. This does not bode well customer relationship. the Salesman Bill was great!
Bought new Ford 500 in 2005, faithfully allowed them to... - mikecottonhill
Bought new Ford 500 in 2005, faithfully allowed them to perform service every time service was required by manual. Never notified about brake recall. Still no notice about gas tank technical service bulletin. Tires rotated incorrectly. New service writer unfriendly.
Was looking at a 2009 Porsche 911 Carrera S Cab at this... - Woody
Was looking at a 2009 Porsche 911 Carrera S Cab at this Lincoln dealership; Adam H was the assigned sales person to me. Given that I am looking at this car from out of state, I am relying on the proper description to make a better determination. First off, the description are all over the place and incorrect. It stated that it has backup camera, it does not.
Then the description said that this car, and all pre-owned vehicles has been inspected by trained technicians before they go on their lot. Also not true, as I talked to Adam. Adam said they don’t inspect it, and it may be a good idea for me to get a PPI given that they are a Lincoln dealer and this is a Porsche. Sure, why not, I thought. Given that this is out of state, it would be better to have that peace of mind. I then proceeded to set up a PPI, had the car go over to a local place for inspection. The first thing mechanic told me, was that this is not original paint on the car, and it has been painted over. Additionally, the cabriolet top has issues with leaking and headliner issue that needs to be replaced.
Later that same day, I spoke with Adam, and said yeah, there are these issues that the mechanic found. Adam replied, “oh, I was talking to my shop guys, they said this is one of the best repainted job, and can barely tell”. Well, if you knew about this ahead of time, why didn’t you disclose this information to your potential customer, and I had to go find out on a PPI? On top of that, Adam said he also knew of the leaking issues of the convertible top. Just based on these two issues, I would have not gone through a PPI, if I knew about these information in advance. Very dishonest, in my opinion. If you are looking to buy any type of used car in this dealership, I’d take a hard look before looking at any of the used cars on this dealer’s lot.