Great experience and professional staff - Tim Butler
I am overwhelmed by the great service and excellent overall treatment I received when purchasing my vehicle at Long-Lewis. Luke my salesperson worked with me for as long as it took (several weeks) to make sure I got the car I wanted at a great price. Their entire team is very professional, friendly, and treat you with respect. I cannot believe the level of integrity they operate with and I look forward to continuing to work with them on future purchases as well as car service.
Top Reviewed Specialists At This Dealership
EASY TO WORK WITH - CANDY@1234
AMANDA IS THE ONE I dealt with and she was great!
I UNDERSTOOD EVERYTHING SHE TOLD ME. SHE ALSO EXPLAIN ALL THE DETAILS OF THE CAR.
SHE WENT OUT OF HER WAY TOO MAKE THE PROCESS EASY FOR ME.
Sold me a dangerous car - Safety 1st
I bought a 2006 honda from eckenrod ford on Saturday. Tuesday took to a Honda dealership to be told this car should not have been sold. This was a car they would have sent to auction. To name a few issues broken motor mounts & power steering leak in short it would be over 3000.00 to fix everything.
Checking out new vechicles - Jdunn67
Folks are very nice and explained all the options available willing to work with payment options and plans to fit my needs lots of make and models
Pitiful - Disappointedford
Contacted them on a Wednesday about a truck and set up a appointment for that following Saturday to look at and discuss the truck. For 3 days I was in contact with 3 salesman via email and text. I drove 100 miles to arrive and they tell me the truck in question had been sold 2 days prior. I have no problem the truck was sold but they did not have the decency to let me know before I made a special 200 mile round trip for nothing. Not good business
Poor service - Allisch
I scheduled an appointment 3 weeks in advance and dropped my truck off promptly the morning of the scheduled date. The service department did not even get around to looking at my truck until a full 24 plus hours after I dropped it off. Due to their delay, the parts needed to fix my truck took longer to obtain. I was also charged $60.00 for an oil change that should have been free.
i went to king because i was refered by a friend who had... - yy32g
i went to king because i was refered by a friend who had bought a car from them. i was told by my friend that these people were up front and honest. well, that is exactly what i got! they hepled me pick out a new truck and explained to me that i had quite a bit of negative equity in my trade, which i already knew because i had over 100,000 miles on my old truck. they made several calls and were able to get quite a bit more for my trade. they got me a great rate and my payments were even lower than i expected. i was really inpressed that they did not pressure me to take life ins,extra warranty etc. overall it was a very nice expreience. i highly reccommend them!!
The salseman was helpfull not pushy and very personable. - JMPENNINGTON
When I bought the car, one of the extras i liked was the active backup lines. this was a major sale point to me. When I re-synced the system the active lines went away. Both dealers said that this vin did not come with the active backup lines. and I could not get them without a $2000 dollar upgrade. How were thy there in the first place? Apparently the required hardware and electronics are there. What would it take to install the active backup lines, again. Keep in mind within 6 months some one is going to crack the system. Ford should be making the profit on the active backup lines upgrade. again the hardware is there and functions I used it for 3 days before I reset the system. I am in essence being told that I have lied about the situation. This does not bode well customer relationship. the Salesman Bill was great!
Bought new Ford 500 in 2005, faithfully allowed them to... - mikecottonhill
Bought new Ford 500 in 2005, faithfully allowed them to perform service every time service was required by manual. Never notified about brake recall. Still no notice about gas tank technical service bulletin. Tires rotated incorrectly. New service writer unfriendly.
I actually went to the dealership to have my Toyota Camry... - bdenison
I actually went to the dealership to have my Toyota Camry serviced that day, about a year ago, or back in 2012. I was never extremely thrilled about having a "car" because I went from driving a Ford Expedition (2 different ones) for a total of 9 years and then traded for the Camry back in 2010 (same dealership). I didn't think it would be even possible to trade again - one year later. I never do that! I have always driven a vehicle for what seems like FOREVER!! I just happened to mention that I wasn't happy and really liked SUV's and missed the one that I had. While I was waiting for my Camry to be serviced, the sweetest (not pushy at all) salesman came up to me in the waiting area and introduced herself, Seana Corsale. She asked would I like to test drive an SUV....of course, I was like "sure...but I probably can't afford it".....in about 30 minutes time I had driven a Tahoe and a Mazda CX-9. I liked both of them, but decided on the Mazda. I couldn't be more pleased and I probably would have never considered doing this transaction but I had the NICEST SALESPERSON EVER!!! I appreciate all of her assistance that day to make me drive out of there (about 8:30 that night) a very pleased customer. Seana was so patient; she stayed with me for several hours to get all the paperwork, etc. taken care of. If I ever desire to trade again, whether it be for a used or new vehicle, I will definitely contact Seana Corsale before I do anything else!!
Fraud information on selling car on Autotrader.com - alexgazar
Fraud information on selling car on Autotrader.com