105 Alaska SRT Service Centers
Excellent experience with Fontana Nissan - Cathy
My experience with Fontana Nissan was over all the best I have received. The staff there is very knowledgeable and friendly. When I pulled up in the service area they were very busy but very prompt in greeting me and list my concerns. The service I received was very good and fast. I go to Fontana Nissan for all my care repairs as I can trust them to take care of my car and not suggest repairs I do not need. I recommend Fontana Nissan for Sales and Service over anyone I have dealt with in the past.
Top Reviewed Service Specialists At This Dealership
Sales manager
Parts Manager
a
DealerRater: Hi, iOS text! - odonouto
DealerRater: Hi, iOS text! Thank you for choosing SQA Sleuth. Can you do us a favor and leave us a quick review? The link below makes it easy: Did SQA Sleuth resolve your issue? SQA Sleuth has indicated that they have worked with you to resolve your issue. If you’re satisified with the resolution, you may choose to update your revie
Manager
Manager Department of Happy!
I enjoy going to Hyundai, making an appointment is easy. - KRPOLAR
I enjoy going to Hyundai, making an appointment is easy. My vehicle is always done quickly and I feel they care about my car getting everything it needs.
Service Advisor
Technician
Just got our Dodge Journey car back after three months - May102002
Just got our Dodge Journey car back after three months from Lithia. It was a complex warranty job to change the transmission out which of the lost reverse gear. It was a major struggle to do without wife’s car for such a long period of time. The majority of that waiting period was due to parts that were backordered or unavailable through supply chain difficulties. I give credit to Kenny and the service department that he took all of my 20 or so phone calls graciously and respectfully. He obviously can’t get work accomplished when parts are unavailable and we understand that. My cautionary tale would be to any future new car or used car buyer. Spend the extra money on the extended warrantee $2900. our final repair/replacement cost ended up being about $8000 which we only had to pay $100 deductible. Without the warranty we would never have been able to cover it. The car seems to be running well and I think Lithia did their best to give us service that was needed. Last bit of advice don’t call these poor guys screaming and threatening because they’re doing their best every day to feed their families just like everyone else. Mechanical work is never easy and there are always surprises that you cannot plan for.
Service
I always get great customer service when I'm in Chevrolet - carlosparker213
I always get great customer service when I'm in Chevrolet of Fairbanks. Thank you for always taking care of us Shauna.
Nathanial (Nate) in Service is amazing. - LukeBC
Nathanial (Nate) in Service is amazing. You can tell he actually cares about taking care of his customers and fixing whatever their concerns with their vehicle is. While this isn't my first Jeep, it is my first Jeep purchased from Anchorage Chrysler Dodge Jeep Ram, and having Nate in their service department helps me know I made the right decision. Top-notch all around!
Repair of passenger side mirror, replaced with new parts. - tcgollwitzer
Repair of passenger side mirror, replaced with new parts. After repair can't tell it was broken.
Every one is customer oriented. - RAB
Every one is customer oriented. The service staff answer any questions and offer suggestions on how to benefit from the service my car needs. The ride service to home and back lets me care for my wife during the day while the car is serviced. That is very much appreciated
Mr.Johnny Lane is my new friend. He has great - waltjr60
Mr.Johnny Lane is my new friend. He has great communication skills and kept me informed on everything that was happening to my truck. Thank you
Every time I bring my truck in, when I get it back it - madhousenorth
Every time I bring my truck in, when I get it back it looks like nobody has touched it they are that careful about how they do things
Service was on schedule and very fast. - burtonsak7
Service was on schedule and very fast. I arrived during a low time in the afternoon. I will give up the 7 am rush.
I called in the afternoon on a Monday with a bad oil... - Airwrecka
I called in the afternoon on a Monday with a bad oil leak, Mike and his crew squeezed me in and done with the oil change however there was an oil pipe leak/failure so Augustus and Mike worked together to repair my car by the next night! Jose gave me a courtesy ride home as well. Thank you Chevrolet South Anchorage!!!
My service advisor Andre was awesome and super helpful! - alexandraj2018
My service advisor Andre was awesome and super helpful!! He had me in and out in a short time period and also answered all of my questions about my warranty. 10/10. He even called my baby cute which made me happy because I think she has a big head
BIG SHOUT OUT TOO Salesman:ELEAZAR TORINO Sales Mgr: - Rob
BIG SHOUT OUT TOO Salesman:ELEAZAR TORINO Sales Mgr: KELSEY AMARA and Finance Mgr:JACK PRICE for helping me get my first new car. You guys are super awesome!!! THANK YOU!!!!
Kendall Audi..My TT servicing - caterg
They are by far the most professional and efficient people I have ever had the pleasure to deal with , it made buying the car all the more sweeter And I don't think I could be happier .
I have been to this dealer countless time for service for... - kochr3151
I have been to this dealer countless time for service for items covered by the warranty. Not only could they not find the problems when they did find the problems it took countless attempts to get it right. A simple allignment should not take 3 attempts to fix. I would recommend running not walking away from Aurora Kia and anything they sell or service!