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The team at Earnhardt Lexus - Steve
Tina and the rest of the team at Earnhardt Lexus were excellent. They made the process easy and stress free. I highly recommend them for your next Lexus purchase!
Great experience from beginning to end. - SheriM
Everybody at the dealership was very friendly and accommodating. My sales person, Christoper Andrews was amazing and I was also very happy with the sales manager Adam, and the Finance person Rick, they were all great. They have all followed up to make sure I am happy with my purchase. I don't see Christopher's name in the list below, but he definitely deserves 5+ stars!
Painless and fair experience, from beginning to end! - Toyotagirl
We purchased a pre- owned Toyota on 11/14/2019 and the experience was wonderful. We were given a very fair trade in allowance for our Volvo, and the “ no- haggle” pricing on cars for sale is much less stressful. And, most importantly, the customer service is superb! No dealer add-ons or surprises at the end! Our sales consultant, W.C. Morrison was amazing- no pressure at all. This is our fifth car purchase from the Royal Automotive Group and it won’t be the last.
Excellence! - Carefree Guy
Best dealer I’ve ever had the pleasure of buying a car from, most often never a pleasure but they all make it pleasurable there. My salesman Cameron was informative and helpful but not pushy at all!
I look forward to using the other departments regularly!
Courteous Professionals - ES300
Staff were professional,courteous and answered any and all questions or concerns. We appreciated the overall attention to detail from the various departments at Arrowhead Lexus, making the car buying experience very positive. Thank you!
Rip-off - Iron man
Was charged $320 for 15k inspection which took an hour. $320 per hour is more than a lawyer makes. Also tried to sell a wheel alignment when the car does not wander and no wear on the tires. They said it was a “preventative suggestion “. Would not look me in the eye. Salesman tried to get me on a test drive for a $100 gift card but reneged on that also. Love Lexus but not these xxxx.
BEST Dealership around! - julgeo16
BEST Dealership around! Would highly recommend to anyone looking to purchase a new or used vehicle. The sales department was great but the service we received after purchasing our used Jeep was top notch! We had a couple small issues that the service department was quick to fix even tho they didn't have to. Greg Lopez was very professional and kind to my husband and I. It really says a lot about a company when they take such great care of you even after you've already paid. We will definitely be purchasing our next vehicle from Lexus of Chandler. Highly recommend this dealership to anyone!!