7 Arizona Lexus Dealers

The recent experience we had at Lexus of Tucson Speedway - Mike

The recent experience we had at Lexus of Tucson Speedway location was a good one. It began when our salesman Derek met us after we had roamed the lot. Derek was personable, professional, and very helpful. Over the next few days our questions were answered and we purchased the car. We believe that without the help from Derek and Brianna (finance) the buying experience might not have been as enjoyable.

My service appointment was well organized with clear - dsalzberg

My service appointment was well organized with clear communication. I was very appreciative of the loaner car to utilize during my service.

In my 10 years of being a happy customer I never had an - RWJC70

In my 10 years of being a happy customer I never had an issue with Lexus of Tucson. Then a minor issue came up. Dan Ivey, Service Manager, went the extra-step to explain and more than handled my issue. I sincerely appreciate Dan and all the folks at the Auto Mall.

We saw a Toyota Tundra at the Bell Lexus website and it - Kamberly88

We saw a Toyota Tundra at the Bell Lexus website and it had everything we wanted. Unfortunately, the sales department needs some training (Alfonso & Dave)- the only reason the dealership is getting 5 stars is because Ryan - the service manager. We purchased the truck (in cash) with the promises the sales reps gave us. Alfonso sent us a photo with big red bow on the truck and said the truck was ready for pick up. We drove down from Payson and when we arrived he was mistaken and it wasn't ready. This was our 2nd time coming back to pick it up. Shouldn't he confirm, before sending out the big ribbon image? It felt shady and we were not taken care of. Was it bc we didn't buy an $80,000 truck? That shouldn't matter - We had already paid cash for it and it was still missing parts. Ryan the service manager took over and made things right. He needs to be promoted since was the only one that cared and was professional. We left mulitple messages for the sales manager, owner, finance, service department and Ryan made things right. Shouldn't the sales manager call and apologize for the mistakes of their sales reps? I would highly recommend buying car and checking with Ryan to make sure the sales rep don't try and sell you something not ready. Ryan communicated well and was dialed. His service department is run like a tight ship and he should be in charge of the dealership. Great customer service!

Recently had my 1998 Lexus into dealership to address - hawkc72

Recently had my 1998 Lexus into dealership to address some tuneup issues. Ramiro Rodriguez kept us updated on on the work and I was well pleased with the results and price.5 stars!!

Wonderful experience with Lexus of Chandler and working - tamaratkz

Wonderful experience with Lexus of Chandler and working with Michael D.! He was attentive, personable, respectful and professional! Our new car is beautiful!