36 Arizona Lexus Service Centers

Excellent service from beginning to end. - Sschaeffer

Excellent service from beginning to end. I live 4 hours away from the dealership and Michael was wonderful rescheduling my appointment when needed. He was polite, professional and helpful! So nice! He should be the supervisor to teach all employees how to serve their customers with excellence.

Stellar Advisor - Caring for a Classic

This past week, my Lexus ES300 was at Lexus Auto Mall in Tucson, AZ, under the direction of my advisor, Peggy Maben. Although, the car went in for an oil change, she and I decided to rotate the tires earlier than mileage indicated. Once the wheels were off, well, let’s just say Peggy had myriad matters to address and orchestrate. If you think I don’t care for my car in a timely manner, you are oh so mistaken. Peggy and I are on top of it, whatever it entails. She’s an exceptional listener and follows through on every aspect to the customer’s satisfaction. Once a technician determines a problem(s), she explains the scenario in a way that the customer understands without talking down to them. She’s receptive to questions and stays in contact with her customer throughout the entire process, i.e., from the time their car is checked in till it’s picked up. What more could a customer possibly expect from an advisor like Peggy, who brings 30 years of experience to the table? Answer: Absolutely nothing! Respectfully submitted, Trish

I went in for an oil change and found a car I loved. - thwilmes

I went in for an oil change and found a car I loved. This is my second Lexus and my salesperson Todd was knowledgeable and went the extra mile to deliver my car! As well as Nina in service. My husband is disabled and because I bought a car while getting an oil change, logistics were tough. The manager, Ken Demski, was so understanding and helped immensely. Both the older Lexus and new Lexus were delivered to my home the very next morning. I love the Lexus family!

Excellent customer service and quality of work. - Tom

Excellent customer service and quality of work. They kept me informed regularly on the completion date and they made my vehicle look brand new again.

They treated me awesomely, Lorelei, my sales consultant - Kathy.aleman

They treated me awesomely, Lorelei, my sales consultant was incredible! I’m very happy with my 2024 500 LS.

Everyone was great. - Francisriddle08

Everyone was great. We were kept in the loop with all the progress. Our experience was professional at all levels from intake to dismantling and putting the car back together and then painting.

Excellent, staff and customer service especially Valerie - itsstac

Excellent, staff and customer service especially Valerie were right on top every step of the way with the repair work.

Just completed my first maintenance for my for my Lexus - angelwill769

Just completed my first maintenance for my for my Lexus NX 300. Thank you all again. Thank you Ali for selling me an amazing vehicle, and thank you Chris for helping me with service today. Seriously if you’re in the market for a new vehicle, please go to Lexus Of Arrowhead and as for Ali Zaidi, you will not be disappointed.

Tracy in the service department is outstanding. - Satisfied client

Tracy in the service department is outstanding. She’s responsive, knowledgeable and extremely thorough. Absolutely terrific!

I appreciated getting an appointment the same day I - gwheikkinen

I appreciated getting an appointment the same day I called. This is a good facility and the employees are very helpful and quick. The I talked to when making the appointment was very rude but had nothing to do with this facility.

Very easy to schedule the work being done, with a text - vind

Very easy to schedule the work being done, with a text verification. Explanation of the work and the options available.

I had major body work done on my car. I was asked to... - DanRyan

I had major body work done on my car. I was asked to take the vehicle when it still had unresolved problems. Since then I have had to bring the car back to have the door adjusted, hatch adjusted, and twice because local glass shops can't get a windshield to fit correctly. Every time I get the well, we have a life time warranty just bring it back. I don't want to bring it back, I want it fixed right the first time. Nice people but very disappointed in the results. The response I get is, "I don't know why it won't fit". I expected better quality, better service, and better handling of the problem. I expected Moore and I got a lot less :(