41 California Acura Dealers

Looking to purchase a Honda CR-V - CA_Jack

I came in early (20 mins. before regular sales hours), but was still eagerly helped right away. Everything went smoothly. Car exam, test drive, paper signing.

Fast and easy! - Rhea_moe

Rudy was very helpful and respectful during my first visit at the dealership. My goal was just to look around that day and he was respectful of that. He was not pushy at all. So, after looking at other options, I decided to return to the dealership and had Rudy assist me. It was a fast and easy transaction!

NEVER RETURNED MY CALLES. - Smileyinib

NEVER RETURNED MY CALLES. LEFT SEVERAL MESSAGES REGARDING NEEDED FOR CHECK AIR BAGS NOTICE ON CAR. CALLED TODAY AND THE LADY ANSWERED PHONE WAS SNOTTY ATTITUDE. WILL TRY ANOTHER ACURA DEALER.

I am writing this to share my recent experience, - GT

I am writing this to share my recent experience, dissatisfaction and dishonesty with the recent service and the workers I received at Fremont Acura service center from Oct - Dec 2023. I brought my car in for two specific issues manifested multiple times. Here are the concerns: 1) Driver's seat repair: After the initial service, the seat repair turned out to be faulty, and additional parts needed to be replaced which their mechanics broke leading me several follow ups. This took a significant amount of time to resolve, causing inconvenience. 2) Wheel alignment: Following the wheel replacement there at the same service center, my car began veering to the right. The service center did not identify this issue during their test drive and more importantly lied that the alignment was perfect and infact the veering experience is due to crowning of the roads (a demonstration of their poor knowledge and incompetence). A subsequent visit to a local Firestone confirmed the alignment was incorrect and corrected the problem. When sharing the Firestone report the advisor Mike threatened me using disparaging language. 3) Customer service: When I brought these issues to the service center for attention and provided evidence of the misalignment, I did not receive a satisfactory response. I felt threatened and unwelcome when I was asked to leave the premises. I am disappointed with the overall experience and the lack of resolution provided. I would caution everyone to be mindful of big expenses and the integrity of their business practices at this server center. The business practices of the advisors clearly don't aim to retain or bring sustainable clients rather their arrogant attitude of take it or leave it is detrimental for business.

Great dealership! - rhosken

Great dealership! Matt Randall, our used car salesman, was phenomenal. It was the best dealership experience I've had in over 40 years of car buying. Straightforward, knew the tech, great insight during test drives, not pushy... just asking questions to help get us to a car we wanted at a price we were comfortable with. Brian and Gary in Finance were also great. Will recommend this dealer to our friends for sure! Thank you.

Lack of knowledge or customer service - WIlliam WIse

Came in looking for a new SUV because I am a single dad with 5 children. I found the lack of customer service apparent almost immediately. My questions were ignored. I was talked over. I was not listened to. The young salesman seemed completely disinterested in my business, which I eventually took elsewhere.

Salesman very friendly and good natured, quick experience - joelster63

Salesman very friendly and good natured, quick experience with no hard sell. Happy outcome, great car