Friendly and comfortable - Cody
Eric was very comfortable to deal with; no unwelcomed pressure. He helped me find the car of my choice and gave me a good price on my car as well as on my trade in. He also spent a lot of time introducing me to the car’s computer system. Overall, a very pleasant dealership experience.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
A typically exceptional experience at this dealership. - Kellydough@aol.com
I always enjoy the extra lengths that my friends at the dealership go to to help me have an exceptional experience...Jenna and Scott both contributed to by having a Terrific experience.
Nice Job with Rusnak Maserati of Pasadena - vicsun
I did a nice work with Rusnak Maserati of Pasadena, which is a great dealer. Darren is a friendly seller, and he helped me a lot.
Diana Marenco was excellent. - Gxsimon
Diana Marenco was excellent. Service was done as expected and on time. Diana also communicated as I expected. The new location looks great. Thank you.
Great service! Thank you Sebastian! - TomSev
Great service they always help me out, Sebastian, the service manager, is great and very helpful. Would definitely recommend this shop and service manager for all Ferrari owners.
Bad representation of a great brand - MaseFan
They don't answer phones, the service is sub par and the staff is unprofessional. They seem to have issues keeping the good staff and replace is with substandard personnel. Truly a bad representation of a great brand!
The E-Sales Department gave me a quote, but refused to honor - autogallersucks
I contacted the E-sales department asking if they were willing to match a particular deal. the salesman kept me on for 20 minutes while he went to get "manager approval" at the end he confirmed that they would be willing to extend me the deal if i came in that day. 2 hours later when i show up i'm informed the manager thought i wasn't serous so he said yes but in reality he wasn't willing to give me the deal. when i spoke to the manager he pretended he wasn't the manager and that he never approved such a deal. then he proceeds to tell me if i want the car i'd have to pay 30% more and that i'm stupid for thinking anyone would ever offer a ghibli for $540 a month...
This is not the place to buy a luxury car, they treat you like xxxx, they insult your intelligence and have no respect for your time.
STAY AWAY!!! - audreystar18
I urge you to stay as far away as you can from this dealership. As mentioned in other reviews, they are true scam artists who know absolutely nothing about cars. The manager Brooke has the nastiest and most disgusting attitude I have ever witnessed before. She is the most ignorant and malicious individual, who knows nothing about customer service or cars. I am not sure how she's even the manager. Brooke is beyond ill-mannered, and I do not see her as a qualified employee in any line of work or position, because she sure knows how to offend and steer away customers. My family and I were in awe, due to the way she attacked us within the first 3 minutes of explaining a lease. Before we even said anything, she began raising her voice and sassing at us, potential customers. We were given complete different information over the phone than in the dealership, and were trying to clarify some points. Brooke is a major disgrace to Maserati and completely brings the class of the brand down with her inappropriate behavior. I hope she gets out of her misery one of these days and gets her act together immediately, for the sake of the company. I wouldn't even wish for an enemy to cross paths with her. Garbage manager in a trash dealership. Avoid this classless place at all costs.
mislead me on the quality of their presale inspection,... - snickers
mislead me on the quality of their presale inspection, car was repainted which they said was not repainted. Said no oil leaks, it was leaking. no service history, would not provide information on the history of car. Misstatement of numerous issues that showed up in off site inspection.
Excellent dealership and GM - dem1326
I just bought one car and leased another at Maserati Auto Gallery Calabasas and my experience could not have been better. The salesman (John) was very friendly. Scott Richards in finance was great. However, it was the General Sales Manager Fabrizio who was a rock star. He didn't play any games. He was very fair on the price he gave on my trades and made very transparent deals. In other words he showed me their invoices, their costs, their profits, everything. I would recommend this dealership to anyone in the market for a high end car. They will find you what you want and treat you fairly.