4,460 California SRT Service Centers

Candice is the best face to see when you enter a service - Karen

Candice is the best face to see when you enter a service department,very helpful. Always get the best service from norm reeves

Always get the job done Thank you for helping me You are - Dr. Davis

Always get the job done Thank you for helping me You are the best😊 God Bless you and your family

Had a great experience here getting my F150 repaired - CLARKWELDON

Had a great experience here getting my F150 repaired under warranty. They completed it quick and were very communicative with where it was at while waiting on a part. Will come back next time I need work done for sure.

The people who assisted me were very welcoming, patient - Margaret

The people who assisted me were very welcoming, patient and kind! I really appreciate them!!

This corrupt service department added 3,000 MORE MILES - Sealeybrytani

This corrupt service department added 3,000 MORE MILES to my car to get it out of warranty. My 2022 nissan Sentra battery died. It kept saying system malfunction so i took a photo of my dashboard and my mileage read 34,162 (still under warranty) i have photo evidence of this and my car sat there until the tow truck came. I got it towed the 5 miles to the dealership thinking ok great it’s still under warranty so whatever the issue is it’ll be paid for. My car gets dropped off and the service advisor liseth calls me and says that my car is no longer under warranty and a battery will be $375. She tells me that my odometer is reading 37,361 ! I told her she’s incorrect and that my miles are only at 34K. I come up here to speak with the manager Marcos to show proof of that and he doesn’t know how this could’ve happened. So now my car is out of warranty and we know these stupid Nissans are expensive to maintain. The manager offered to give me a free battery and of course he would since I’m sure his people are the ones who messed with my mileage so that i can be out of warranty. I also got a text from the sales department to sell my car since it’s high mileage right now 😒 this place put 3,000 miles on my car in a matter of minutes and no one knows what happened. How does my car mileage jump over 3,000 after it’s dropped off?! They tampered with it and then offered me a free battery when they got caught.

Carlos Munoz very knowledgeable and informed me of my - Laura Perez

Carlos Munoz very knowledgeable and informed me of my next things that I need to do to keep my Prius running well/maintenance follow ups.

John helped me out with my first visit with my 2025 - Lasaintangel

John helped me out with my first visit with my 2025 Toyota Tacoma. Fastest oil change experience I’ve ever had.

I can honestly say that my experience at this dealership - Ramirezk0990

I can honestly say that my experience at this dealership had to be the worse I’ve ever experienced. From the customer service to the craftsmanship of the mechanics. I took it to a different Alfa Romeo dealership and they informed me that whoever worked on my car last had left lose screws and bolts on the engine which is extremely worrisome and unexpected given that this dealership was the last one that had touched my car to replace the turbo. When I picked up my Stelvio when it was finally done I found grease stains on the inside upholstery of the car. Very unprofessional and sloppy work and just a few of the things that you most definitely don’t find at a quality dealership or any dealership for that matter. Carrying the name Alfa Romeo should mean more than the work the employees do at this dealership. Very disappointing and I will most definitely not recommend coming this place. I just can’t seem to understand how anyone can hand a vehicle back to the customer in those conditions. It’s a shame.

I bought a new 2024 Hyundai Tucson Hybrid from this - David

I bought a new 2024 Hyundai Tucson Hybrid from this dealership in November for my wife. She absolutely loves the car. Its been a great car for us overall. The dealership (more specifically the service center) has not been great, at all. The big issue is something that happened today. The car has about 6500 miles on it now. We were getting the car washed about a week ago and the detail crew pointed out that there was some issues with the paint. I noticed a small flap on the hood look like it was pealing from the edge. I went home, called Hyundai Corporate and asked them what I can do about it. They asked for all my info, like vin and so on, and upon giving them the info they informed me that my vehicle had a 3 year, 36000 mile paint warranty and they would cover the repairs. Fantastic! I submitted some pictures they asked for, worked out the details, and they approved the repair. They set an appointment up for me at this dealership to have the repairs completed. Mind you this was about a week long process of going through their corporate channels to get the manufacture itself to approve things. They gave me a reference number and email confirmation to show to the dealership once we arrive for our appointment so they could start the repairs. The dealership declined to do the repairs. When I arrived at the dealership, I spoke with one of the service advisors. I told him we had an appointment set up through Hyundai. He was able to find the appointment after a few minuets of searching and asked why I brought the car in. I told him the situation, explained how the paint was pealing at the edge of the hood and told him I had spoke with Hyundai corp. about the issue, that they had approved the repairs and gave me a reference number to give him. He said the reference number was not important, stating that they would do their own checks and submit their own pictures and such. He explained it would take a few weeks for this process. I explained I had already did that, because I understood it would take time for this process, that was why I had already contacted the manufacture, to find out if it was covered and speed up the process a bit. He then seemed to brush off my statement, saying that he still had to do it this way, and that it my previous approval was irrelevant. I was a bit upset with this, but held my tongue. Maybe they just needed to get a different kind of approval? At this point, the service advisor started to complain that they didn't do paint repairs and that they would have to find an approved body shop, and negotiate things, then send the car to that body shop. He said it would take a few days or maybe even a week for this process when my wife asked for a general idea of what we would be looking at. I said that was fine, I understood paint takes time. He seemed like he was disappointed that we didn't just leave at that point. He kept saying things like "if you want, you guys can come back at another time after I find out what Hyundai wants to do." At this point I said we already did that and Hyundai ALREADY APPROVED it. I had the reference number in my hand. He never asked for or let me give him that number. Every time I tried, he would cut me off or not respond. He then said he needed to take his own pictures. So we followed him out to the car, in which he took a picture of the hood from a distance and walked back inside. He didn't get any vehicle information that is usually required for warranty work, like vin, miles or anything else. I asked him if he needed the info, knowing that he does from my own experience working at dealerships in the same position, and he said he didn't need it for this. We went back in and he asked me if we wanted to leave, again, and I said we could hang out for a bit and see if Hyundai will get back to him, considering they had already approved the work. An hour goes by and he said they hadn't responded yet, but I was out of time as my wife needed to go to work. I told him we would have t

I recommend this dealership. - Patty O

I recommend this dealership. My car was repaired in a timely manner and I was given a loaner, plus my car was returned clean. Stacy my service consultant and the loaner rep were both friendly and professional. Stacy also kept in touch with me throughout the process. Yes I recommend BMW of Riverside. Blessings to all who work and visit there.

We took our car into Quicklane for service and what we - raypennell

We took our car into Quicklane for service and what we thought was a burned out fog light. Turns out it was wiring damage by a rodent. They took care of it for us along with a full service and a car wash. Been doing business with El Cajon Ford for years and prefer not to go anywhere else.

It's tough to find a great dealership that cares about - J. Reacher

It's tough to find a great dealership that cares about their customers and their vehicles at anytime, but I can say that this dealership has earned my respect. They have provided me with the best customer service and best quality repair to my vehicle consistently. They treat me like family and I have observed from the sidelines that they treat other customers in the same manner.

Very professional, the staff was very kind, I am very - Evelynrizzo

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

Overall Experience: Negative 🔧 Parts & Diagnostics I - iyadomari17

Overall Experience: Negative 🔧 Parts & Diagnostics I received misleading information about my vehicle’s coolant system. Despite having recently replaced the radiator, water pump, and coolant reservoir, the service team insisted only that “the system needs cleaning.” This diagnosis felt fabricated and unnecessary. ⏰ Delays & Communication Although I had already received an email detailing all diagnostic findings and repair prices, they delayed returning my car. Each time I called, they told me it wasn’t ready—without explaining the hold-up. When I arrived, Christopher told me they were waiting on car issue information, even though I already had it, and when I asked about the price, Chris again said to wait, despite me possessing that information as well. 🗣️ Service from Christopher Christopher’s attitude was unprofessional. Each interaction involved vague excuses, poor follow-through, and no real answers. Rather than facilitating the process, it felt like obfuscation.

Excellent service, excellent team. - gracidaj

Excellent service, excellent team. No time wasted waiting in line. Fast and friendly service. Thanks

Great service & the person who checked me in was amazing - Chriscluff

Great service & the person who checked me in was amazing at keeping me informed & getting me on my way in a timely manner!

This visit was very nice. - Lsneggs

This visit was very nice. Karina was very helpful and professional. Prior to this visit, the dealsership was horrible in every aspect.

I was able to get the information Needed to address the - RBG

I was able to get the information Needed to address the issue with my audio system

The one star review is for one reason only, the rest of - Barry Milligan

The one star review is for one reason only, the rest of the experience was good, they were fast and efficient in all respects, BUT they called and advised me that I needed a new in cabin air filter, it was expensive but I told them to go ahead. When I pick up my truck, it stunk like going down a VERY intense detergent row at the store, and Im very sensitive to smells, I started home and turned around in less than five minutes with a headache and watering eyes, took it back to service department and was basically told, there was nothing they could do, and it would dissipate, I sure hope they are right

Trust issues are more expensive than most, and I'm not - kmoconnor910

Trust issues are more expensive than most, and I'm not sure they are honest.

The staff is friendly and knowledgeable,and it is easy to - simey.davila

The staff is friendly and knowledgeable,and it is easy to make appointments for my vehicles.

Please do not buy from this dealer. - Jharps

Please do not buy from this dealer. My daughter bought her first new car from them, a 2024 Taos. She has been adamant about her regular service visits. Now, one year after buying the car and just 2 weeks after her last service visit, the car got a "low coolant" light. She filled the car and took it directly to the dealership. After one day, service called her and said "there are no leaks, you can come pick it up." After we pushed the dealership with questions like "If it didn't leak out, where did it go?" we initially got responses like "air pocket". It took some additional calls for not only 2 people from the dealership to admit, but also a representative from Volkswagen to admit, that this model is known for "puking coolant" and the problem being a faulty head gasket. Knowing this and admitting it, they refuse to fix or replace the car. We have had the owner call us and threaten us to return the rental car and pickup our car or "it won't be good for us." I have never experienced a dealership know about an issue, and be so defiant about resolving it. Their solution is to "keep filling it up with coolant and wait for it to happen again." The owner actually threaten to fire one of the employees who was honest with us about knowledge of the issue.

Went in for an oil change for my Kia Niro and Nick took - Sara

Went in for an oil change for my Kia Niro and Nick took my car in very quickly. I had an appointment at the Roseville, Ca location is very well organized and great customer service.

James has taken great care of me since I bring all my - darrell.dillon

James has taken great care of me since I bring all my vehicles to him Appreciate the continued service

I’m so glad I bought my Subaru from Glendale Subaru - Msultanyan2004

I’m so glad I bought my Subaru from Glendale Subaru dealer. Their service is amazing. I love my Subaru.

I had a great experience. - brandyadams727

I had a great experience. Everyone was friendly and very helpful. My suburban was in and out.

Had an appointment but vehicle sat for 1 hour and 30 - Tomsd2az

Had an appointment but vehicle sat for 1 hour and 30 minutes until I confronted the manager. They quickly got the job done after that and were very apologetic and gave me a complimentary tire rotation. I was satisfied when I left.

'not clear about charges. - pcdm

'not clear about charges. I asked about a $4.00 shop charge and advisor said to ignore it, just shows up in the system but I don't owe anything. I just bought my Toyota 5 months ago. I still think they should do something (correct it ) 'coz it is confusing.

Received courteous service. - RDAgirerd

Received courteous service. I was informed of what needs to be done in the coming months.

Everyone was very pleasant and quick to help. - Arroyokaren1

Everyone was very pleasant and quick to help. My car was ready the same day and it was washed.