16 Florida Recreational Vehicles Dealers

I was extremely disappointed with our experience. - Jojosullivan7

I was extremely disappointed with our experience. We were asked to sign paperwork for a $2,000 deposit, but at no point was it clearly explained that the deposit was non-refundable. We were told the money would be returned if/when we purchased a unit. When we decided not to move forward with the purchase, we requested our deposit back. Instead of trying to resolve the situation, we were simply told that the salesperson’s “hands were tied” and the company refused to refund the $2,000. A major financial commitment like buying an RV should come with complete transparency. Customers deserve to have important terms—especially a non-refundable deposit—clearly explained before signing anything. Unfortunately, that was not our experience. I hope this review encourages the company to be more upfront with future customers so others don’t find themselves in the same situation.

**ONE STAR — Nearly Three Months Without Our Coachmen - Advexe

**ONE STAR — Nearly Three Months Without Our Coachmen Galleria, and Now It's Not Even Drivable!** We dropped our Coachmen Galleria Mercedes-Benz Sprinter motorhome off at **Giant Recreation World – Destination Daytona in Ormond Beach, Florida**, at the end of July. Today is October 14, and we STILL do not have our camper. For nearly three months, we have dealt with conflicting diagnoses, insurance-related delays, unavailable parts, poor communication, and department after department passing responsibility to someone else. We have already missed three planned events, and now two more upcoming trips are in jeopardy. Last week, we arranged to pick up our motorhome today, even though the shower repair was still incomplete. We were willing to travel without a functioning shower rather than miss another event. They knew we were coming. **What we arrived to find was absolutely unacceptable.** The power had been left off, there was mold in the refrigerator, dirt and debris throughout the interior, and our personal belongings had been moved around and carelessly left out of place. The shower was filthy with construction debris. The trim and moldings removed to inspect the battery connections beneath the driver's seat had not been properly reattached. The rear cushions removed to access the inverter and transfer switch were simply thrown back into place. The original electrical issue did not appear to have been properly addressed. Even the windshield replacement was left unfinished, with installation tape still attached to the exterior long enough to bake onto the glass and surrounding paint. **But the absolute worst part? OUR MOTORHOME WAS IN LIMP MODE AND COULD NOT BE DRIVEN HOME!** It was NOT in limp mode when we delivered it in July. After having our vehicle for nearly three months, they apparently had not even adequately checked its mechanical condition or road-tested it before our scheduled pickup. Now we are being told that Mercedes will need to become involved to address a mechanical issue that was not present when we dropped it off. We had no choice but to leave our motorhome AGAIN. What is most frustrating is the complete lack of accountability. Every department has a different explanation, and nobody seems responsible for overseeing the repairs, inspecting the completed work, or ensuring the vehicle is returned in acceptable condition. This is an expensive motorhome that we purchased to travel and enjoy events scheduled well in advance. Instead, it has spent nearly three months sitting at Giant Recreation World while we receive one excuse after another. **We were willing to accept an unfinished shower repair. We were NOT willing to accept a filthy, improperly reassembled motorhome that was no longer mechanically drivable.** The delays are frustrating enough. But the complete disregard for the condition of our property, the lack of quality control, and the failure to have the vehicle ready for a scheduled pickup are inexcusable. As of October 14, we still have no camper, no clear resolution, and additional travel plans being jeopardized. **Extremely disappointed in the service department and overall management at Giant Recreation World – Destination Daytona, Ormond Beach.**

Avoid this dealership! - LinsNBob

Avoid this dealership! One of the worst customer service experiences I’ve ever had. I felt like just a number or $ sign and the people we dealt with at the dealership, Shawn and Haley P., seemed like robots. Just talk and no follow-through. Recent update: Camping World replied to our review and asked us to reach out to them by email. We did and they have never responded. We were in contact with them trying to work out a deal for a few days, as we were very interested in a certain RV. Shawn and Haley P. told us 3 times total over the phone and by text that we would be contacted if someone was interested in buying the RV. Not true!! We texted one morning that we were driving down 6.5 hours to look at it. Haley said she was off but we were welcome to stop in. We called later in the day to confirm that we could see the RV and we were told it was sold. We were shocked! Why did Shawn and Haley say they wouldn’t sell it without contacting us first? If they wouldn’t contact us like they said they would, then they should have told us to put down a deposit to hold the RV. Shawn mentioned about putting down a deposit on the phone and that it would even be refundable if we didn’t want to buy it in the end, but we decided to not put down a deposit because they said they would give us a call if someone wanted to buy it, sort of give us “first dibs.” If we had known they would sell it anyway like words don’t matter, then we would have put down a deposit. Lesson learned there on our end. Some salespeople don’t mean what they say. Their excuse was that they weren’t there at the dealership the day it sold. Not good enough! When you say you’re going to let a customer know if someone else is interested, then do it! They also knew that we drove down from South Carolina, so when they weren’t working that day, they should have told the other sales people to contact us if someone was interested in buying it. We were never offered an apology, and the manager, Shawn, never reached out to us either, after he personally told us over the phone that he wouldn’t sell it without contacting us first. All about the money and no care for people.

Extremely please with our experience with GRW in Winter - tcs1366

Extremely please with our experience with GRW in Winter Garden, and dealing with Ron Newsome was just a pleasure. Over the past few months we've been to quite a few RV dealers, and this was the best over all experience.

This dealership is a clean environment and friendly. - roseohara44

This dealership is a clean environment and friendly. Dawson was our sales rep. Very knowledgeable and Collin was an Englishman that was funny man with friendly voice. Lol Taylor was very helpful with showing us the explanation of hook up., etc. knowledgeable as well as the whole group we worked with. Was a great day all in all Thanks.

I decided to trade my RV and Mr. - elwinestrada

I decided to trade my RV and Mr. Kitchen was absolutely amazing. He made sure everything on our checklist was met and treated us very well. My wife and I were very pleased with our visit to Camping World. I would recommend Camping World and Mr. Kitchen to anyone that is looking for an RV.

Just had an outstanding experience at North Trail RV. - emerald27

Just had an outstanding experience at North Trail RV. Worked with Brandon Denney who patiently worked with us in exploring Super C coaches and educated us over a series of several visits. In addition we had the pleasure of meeting Justin Graham who guided us through the purchase agreement and communicated several times in the process until our coach was delivered. Hats off to Mark Voytek for spending the better part of the day instructing us on the coach. Lastly a huge shout out to the guys in service, Mike and Bart and the others for spending the day prepping our tow vehicle and taking time after hours to help with the hook up and tow. The experience was great overall and I highly recommend North Trail RV.

My sales Rep. - PerJasChips@gmail.com

My sales Rep. Ian, Great Man and Great people. They went beyond and above. I stayed within my budget. You will not get a better team of people to provide you with Honesty and Integrity. Don't miss out on This Company in Bartow, Florida has to offer you, Camping world.

Son bien buenos Y los precios súper y a dieten buen bien - Grisselle Ortega

Son bien buenos Y los precios súper y a dieten buen bien y son amables

Back in April I bought a brand-new 2022 Wildwood Toy - Disappointed Customer

Back in April I bought a brand-new 2022 Wildwood Toy Hauler from Camping World of Fort Myers for about $26,000 which included a $2,000 un-negotiable mark-up for supposedly things like delivery, prep and check out.... that's what I figured anyway. The day I picked it up I noticed the air conditioner wasn't working... I told them about it and they replaced it while I was signing the papers for the purchase. I had noticed also that the refrigerator wasn't getting cold but figured it needed more time to cool and I was confident, that part of that $2K mark-up included them checking it out real good... not the case... they let me roll out of there with a 2022 trailer that had a broken fridge.... I live about an hour and a half away from Fort Myers. I had to take it in and now I'm in "Service xxxx" and being treated like I'm the problem. Also, here it is a month later, I've made my first payment on the loan... and they have not paid off my 2020 trailer trade-in! It's looking like if they haven't paid off my trade-in by May 26th I'm going to have to continue making payments on both trailers! Okay, back to how I'm being treated and why I call trying to get my 2022 trailer fixed "Service xxxx". For example, when explaining to the lady in the Service department what happened she said to me, "You didn't check out the refrigerator yourself?". You see? I pay lot's of money. I'm a very good customer. I'm a return customer because I bought my previous trailer from another one of CEO Mr. Lemonis' monopoply dealerships. Somehow I'm the problem cause I didn't check the fridge.... Another example of "Service xxxx" is phone-tag... after never ever getting a call back from my inquiries I find myself in endless arguments about whether or not they called back, you're messages we're full... you see again I'm the problem. Another example of "Service xxxx" is the waiting.... and waiting... it took a couple of weeks to get the warranty work "approved" before they even ordered the new fridge. Another example of "Service xxxx" is they assign you only one person to your case... that person's out... you wait... you call back... you got to figure out when that person's days off are ... It was the same way when my 2020 trailer was in "Service xxxx" at Gander in Bartow for 4 months on the worthless extended warranty work.. Gander in Bartow is another one of CEO Mr. Lemonis' monopoly dealerships. I called Mr. Lemonis' office because I wanted them to just give me another trailer because not checking out the fridge was their mistake and I shouldn't have to suffer because of their mistake. I was very hopeful, after all Mr. Lemonis' saying is "If you're not happy I'm not happy!". To make a long story of trying to get help from Mr. Lemonis is a joke I'll give you some examples. One example of Mr. Lemonis NOT giving a xxxx is you will never talk with him, kind-of like when you call your Congress person, you just get a condescending assistant or aid. Yes, condescending... after asking for a new trailer with a working fridge the lady from Mr. Lemonis' office told me that she let me go on... and said that the Mr. Lemonis' RV empire is not like Walmart where you can just go in and return an item and get another one. Wow! She must see herself as coming down to my low level of Walmart shopper to explain to me! I'm sure, she, being a person of such high elevation as a person of the court of the Illustrious Monopolist Mr. Lemonis, does not shop at Walmart. Another example of poor treatment of me by The Court of King Lemonis is that she could not understand that this is not a warranty issue, it is an egregious breech of trust and contract. The trailer that was given to me was not in the agreed upon working condition according to the check-out service that paid I a lot of money for. So here I'm am paying on two trailers and I have neither in my possession. Reminds me of something my former Eastern European wife would say, "There is no love, just money".

Great Experience - BRKrause

I wife and I would recommend this dealer to anyone looking to get into the RV secne. Our sales person was named Tim and we are very pleased with our experience we had with him. Tim is extremely knowledgeable about his products after listening to our needs he recommended the A-Liner series. We purchased the Ranger 12 and fits our needs to a T. All the staff at Como RV was very friendly and very knowledgeable about their products they sell. We would recommend to everyone to call and ask for Tim and tell him we said to call. Great value, selection and awesome experience

Tried to purchase a class A from Justin Blackmon and was - Waggoner.gary

Tried to purchase a class A from Justin Blackmon and was lied to about reason they could not deliver on time. One person said it was a recall and Justin revealed that they had wrecked it. When I asked what they would do for us they offered a small discount or our deposit back. He lied about talking with the owner and completely dismissed us after flying 3000 miles to pick it up. We ended up driving 200 miles in a rental car and buying a different rv from the same dealer but in a different location, who treated us great. The salesman in Davie was Josh and was great, and apologized for the Davie locations behavior.

Camping World of Cocoa Florida is the worst. - Michael M

Camping World of Cocoa Florida is the worst. The customer service is poor, management gives you a run around and doesn’t stand by their word. Damage was caused by their negligence in not securing the slide all the way into the camper before leaving outside in their parking lot for two-months in torrential Florida rains. Many pictures were sent to Camping World via e-mail of the damage and shotty workmanship they caused and performed. Shotty workmanship left screws not screwed in all the way and a screw in a bracket left out. Camping World did agree to repair the damage. Camping World said they would order the stock material for repair and notify me when material was received. I kept calling inquiring if material was received. Camping World said I could drop off for repairs and that I would receive an e-mail with confirmation of the appointment, which I never received. Once I requested an e-mail stating this would be of no cost to me, it went silent, very silent. Camping World management quit taking my phone calls and wouldn’t respond to e-mails. Very crooked business. Steer clear of this dealership and Camping World if you expect good customer service without hassle.

One star is too many! - LindaM

One star is too many! Store in New Port Richey/Holiday Florida sold us a pre-owned travel trailer that had a hole in the roof!!! We did not use the trailer right away due to work conflicts. Our first trip out we found much water damage and leaking. Due to some repairs we needed right after our purchase, we ended up with pictures of the roof that the insurance company used to see it was damaged prior to our possession. Camping World took NO responsibility at all and simply said WE should have seen this in our walk thru at purchase. On the roof!!! Of the few things we did ask about during our walk thru the salesman brushed it all off and said it was “just cosmetic” and they’d inspect with a fine tooth comb before we signed papers. Their corporate office would do nothing. DO NOT TRUST THEM!! F rating in Better Business Bureau!!

Service after the sale is terrible. Don’t buy RV out of... - walknfaith37

Service after the sale is terrible. Don’t buy RV out of State cause of the following: 1. Tineke from the Title department does not return calls back. 2.Bought my Motorhome on May 1, 2020 and still cannot register it because my county has not received the title paperwork and Sales tax. Will have to pay a late penalty because of the delay.