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Felt like family - georuple
We are from Ohio and needed to have a receiver hitch replace on our Tiffin motor home that had been damaged in an accident. Grant Recreational World was highly recommended by our insurance adjuster so I gave them a call. I explained we were living in our unit and would appreciate an appointment that would allow us to wait. On the day of the appointment we had concerns as we were traveling with a dog and cat and weren't sure what we were going to do with them. I went into service and was greeted by two women who both immediately started my work order going and had the tech and part waiting. I explained I had a dog and they both smiled and said bring her in. The assigned technician Andy followed me to the motor home. When our dog saw him she immediately took to him and we knew he was an animal person. This put our minds at ease and we headed for the waiting area. As we entered the building the receptionist immediately took to our dog and our dog to her. I looked at my wife and we both commented to each other how friendly everyone had been as we met them Well we walked around looking at the new RV's, and parts store. Every where we went the employees can to greet us and made us feel like we were family.
We have been RVing for over 40 years and during our travels we have been to many dealerships but have never had the pleasant experience as we had at this dealership. I was told this was a family owned dealership and it was apparent the the family ownership really cares about their employees and customers.
Our service was completed very quickly and technician Andy came to give us our keys. He explained what he had done and that we were all set to go. In talking to Andy it was apparent he took pride in the place he worked and the people he works with. Andy is a people person and wanted to make sure any questions I had had been answered. He is an asset to the dealership and I could tell he was an experienced technician that loved his work.
We departed the dealership thinking too bad we don't have dealers like this in Ohio. I would highly recommend this family dealership to anyone looking for a place that makes you feel at home with employees that treat you as family.
To the family that owns this dealership keep it up, you have created a work environment that reflects your dedication to treating the customer as family.
George and Susan Ruple, Ginger also
Jasmine always welcomes us with a friendly upbeat... - Troop1204
Jasmine always welcomes us with a friendly upbeat attitude and a genuine smile! My father and I have recently been visiting the showroom over the last few days. He purchased a travel trailer while he was here visiting from Pennsylvania. Jasmine is an asset to GRW! She is very attentive to customers and always made sure we were comfortable and informed. Thank you for all of your help Jasmine!!! We appreciate you!!!
Vaughn McCarty was the salesperson that assisted us. Vaughn was very kind and helpful!!! My Dad was undecided on what type of travel trailer he wanted. Vaughn really took the time and was very patient with us. He showed us several styles of travel trailers and even offered his advise which helped my Dad make his decision. Vaughn is an asset to GRW!!!
To show how much dedication Vaughn has, he personally made certain that my Dad’s new travel trailer was ready for delivery, so he was able to make his trip back to PA on time!!! Vaughn truly cares about his customers, and it shows!!! Employees like Vaughn and Jasmine are rare! They should be recognized for their exemplary pride within the GRW team & for their work ethic!!! Thank you both so much for all of your kindness and assistance during our visits to your showroom and during my Dad’s purchase. It could not have been any better!!!
Great place! Very patient - angel_fire2701
I traded my camper in and got a very nice upgrade. Javitz was a fantastic sales person and helped me out tremendously. I’m a very happy camper!
Great Experience - BRKrause
I wife and I would recommend this dealer to anyone looking to get into the RV secne. Our sales person was named Tim and we are very pleased with our experience we had with him. Tim is extremely knowledgeable about his products after listening to our needs he recommended the A-Liner series. We purchased the Ranger 12 and fits our needs to a T. All the staff at Como RV was very friendly and very knowledgeable about their products they sell. We would recommend to everyone to call and ask for Tim and tell him we said to call. Great value, selection and awesome experience
Ah-Maze-Ing - Very Best Service and Experience - Becky
Our experience was absolutely perfect. From the moment I send an online request regarding a coach to the moment we drove it off the lot, we couldn't ask for a better experience. We work with Chuck, as our salesman, Duane for financing, and Paul was our service and delivery technician. They were so responsive, helpful, courteous, and informative. They gave us a phoenomal deal for our trade and had great price for our new (used) coach - and believe me, I shop everywhere. It was really handy to have a body shop onsite as our unit trading in had a tire blowout and body damage as we were on our way to the dealership - they took it all in stride and still gave us exceptional value for our unit. Duane is one of the most organized financier I have ever encountered. Chuck was at my every beckon call - and I had a lot of calls and questions, and Paul hung with us with every question, went through every feature in the coach and made sure we were not but completely satisfied before he left. They loved our dog and even thought of little things like giving a ride to the hotel and bringing us waters. We will, without a doubt be back when we are ready for the next one!
Excellent sales and finance team that worked well with me. - Jack Muzzio
Ms. Tonya Raimondi is an excellent sales person that showed me the RV trailer that I wanted and did not try to talk me into something else. She knew all of the features, was very knowledge about the complete process. When I was sure that was the RV I was looking for I gave them a complete price for everything from hitch and sway bar assembly, to financing out of state. They accepted my offer and met everyone of my requests without hesitation. I am very satisfied with my purchase and the co-operation with the complete team at Camping World Tampa.
Mark Watson is the BEST!!! - KatB5
Mark Watson sold us our beautiful Mallard camper trailer on April 11, 2019. We are now full-time RVers and, thanks to Mark, we were well informed and ready for this fabulous lifestyle! He pointed out important things we weren’t aware of and more vital things we have grown to be so grateful for. Mark is a professional and treated us like gold! If you are in the market for an RV, new or used, Mark is your man at Camping World of Jacksonville!
went above what was expected - montiemontgomery
I went in to get my radio/camera monitor removed to send back. They took the time to show me what and how, as well as answering several of my other questions.
I really appreciate Nain & Jesse for their great customer support and will go back if I need service and I am in the area.
A 2014 Thor Challenger on a Ford V10 Chassis
Out of this world, FANTASTIC - Troubles
Have had several minor issues pop up with our coach, and if it weren't for Terry Cramer we don't know what we would've done. From the day we met him, until today, 2 years later, this man has been ROCK SOLID. He is so knowledgeable, professional, and personable, that any dealership would consider themselves lucky to have such a PRO onboard. Having been a sales manager myself, I'm usually too critical of salespeople, and expect too much from them. This guy knocks it out of the park with everyone he meets, and lives by the old saying, "Do unto others as you would have them do unto you" My wife and I thank God for bringing Terry Cramer into our lives, and as long as he is at North Trails in Fort Myers , Florida we wouldn't think of buying anywhere else. Great dealership with fantastic people onboard. If you ever go there, ask for Terry Cramer, you'll be glad you did
These people are liars and crooks! - Jean
They sold my daughter a used camper that had a few things that needed to be fixed. They told her they would send someone out to the campground to fix them and never did. They would not return her calls. She kept getting sick and then found that the camper had black mold growing in the walls. She ended up having to let the finance company repossess it because she couldn't live in it and couldn't pay for it and apartment rent too. They sold it for parts for less than $2,000 and now she owes $8,000 to the bank for something she no longer has.
We bought a 2007 Damon Tuscany from them at a super deal... - Gene & Becky
We bought a 2007 Damon Tuscany from them at a super deal was very happy with sale and the service & help with financing still very happy
Would do zero but it will not let me they did a new rroof... - Screwedbycampingworld
Would do zero but it will not let me they did a new rroof on our travel trailer didn't except back from them first 2 times but they promised to make it right and detail our trailer they delivered to our house and I was stuck with crappy job roof still looks like 3 year old did it everytime I do my roof clean and seal I wanna puke they were paid dam good money and it looks like crap
Camping World Terrible Customer Service - TommyT90!
We purchased a 2019 travel trailer from Camping World of North Charleston, SC in May 2019. We notified Camping World and the providers on May 23, 2019, in writing, of our intent to cancel the Travel Trailer Service Agreement, the Exterior/Interior Protection Plan and the Good Sam Tire & Wheel Service Contract. The dealership staff attitude turned dismissive toward us at that time.
We were notified on June 6, 2019 that the cancellations were approved. As of today, no refunds have been made to the lien holder bank. The contract requires Camping World to pay a certain amount each day beyond the initial refund amount for their delays. They are in breach of the contract and obviously could care less.
I recommend that anyone considering purchasing an RV to look elsewhere. Their customer service is horrible and I wish that we would have taken the advice of the people that have posted complaints. Do yourself a favor and do not buy from Camping world.
Buyer beware WHAT A RIPOFF - tep24
This is the worst CAMPING WORLD dealership. Lie lie lie from the day I purchased a NEW 260,000 Fleetwood expedition. Read all reviews and do research. THEY PROMISE THE WORLD BEFORE YOU SIGN THE PAPERS. LIES START HERE. 9 weeks in there shop, when I tried to get manager RICK SWIFT involved he runs and dumps the problems they caused on someone else. What a xxx.... BUYER BEWARE
Took Camper in on Mar 29 2012 to have bearings in living... - dale8791
Took Camper in on Mar 29 2012 to have bearings in living room slide replaced. I was told it would take 4 hours to replace when parts arrived. Was called on 13 April 2012 that wrong parts were recieved and would have to be reordered but there were no numbers on slides. Well I went to camping world and talked to Mickey (service advisor) I took him to the Motorhome and showed him where the numbers were located and read off the numbers. As I was leaving the motorhome I walked by the right front corner and the front corner was damaged. someone at camping world had run into the front end. I had a set of tires installed in Dec. 2010 and since that time everytime I check tire pressure the valve won"t seal and I lose air. I have complained to camping world 4 times and they say there isn"t anything they can do. I googled valve stems with filters and found they were supplied with the balancing material.
Just a great experience - happy camper4
Let start by saying i bought my first rv from a larger rv dealership in the area.went back for a list of repairs to be short was very unhappy.Went to copleys for help and i would never go any where else.They have a customer for life
Purchased a 2007 car here. The car was a lease which was... - simmons_r
Purchased a 2007 car here. The car was a lease which was being traded in. I was fortunate enough to actually meet the previous owner who told me all about the car while I was there. As far as I know they had been honest about everything (even when i questioned the previous owner about the same history of the car)No one lied to me at all !. They pushed the warranty which i bought, however even with excellent credit i had a interest rate which was kind of high. I found out later that they probably could have offered me a lower rate if i had held out for a bit. Wish i had known that sooner!. Overall good experience.