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Great service everyone is professional fast and does... - Jboe134
Great service everyone is professional fast and does really good work. They check everything and let you know when there is something else that needs to be done to prevent further problems. Awesome everytime.
Top Reviewed Service Specialists At This Dealership
Wesley Blyth Rocks - Llbriss
I have been taking my car here since I moved to Georgia. I have been lucky enough to have Wesley as my service man. Helpful, fast, and always gives you updates on your service . I could go to another dealership that is was closer to where I live, but getting positive, happy service is worth the drive.
Very clean and professional also helpful love my K900... - wfwaldrop
Very clean and professional also helpful love my K900 they do stay very busy and must wait for scheduling but I guess that’s good
People are easy to talk to and they do a great job... - Dawgs2016
People are easy to talk to and they do a great job servicing our new Kia Sportage. Waiting area is super clean and very comfortable.
Kia Master Technician
Came in for my maintenance. Jason is the best service... - sandrar0
Came in for my maintenance. Jason is the best service advisor that I have ever seen anywhere. Good Service as always. It is worth the drive from Roswell to come get my car taken care of.
Kia Brand Specialist
Great experience and car is running like new kind and... - firstname.lastname@example.org
Great experience and car is running like new kind and friendly and fast service and a I will be back for my next oil change thanks
Sadie was very pleasant, energetic, kind and bursts of... - Awomanof48
Sadie was very pleasant, energetic, kind and bursts of personality. She was patient and made sure we understood everything about each car that she presented. She is the very top level of what we call a Customer Service Specialist. After we left her presence we enjoyed the rest of our day. Thanks again Sadie.
The sales reps here are great they listen and they make... - mcouvson30
The sales reps here are great they listen and they make sure you get what you come in for thanks Terence it was good here
Customer service seems to be really important to them.... - Happy customer
Customer service seems to be really important to them. They make servicing your vehicle easy.
Very good customer service, attentive, and communicates... - SHOCKTOBER
Very good customer service, attentive, and communicates very well with the customer. I would recommend this service center to any one with vehicle maintenance needs.
Called the dealership for service. I told them my car... - Sburns14
Called the dealership for service. I told them my car was losing power intermittently while driving and the check engine light was on. I bought the car from them a year ago and have had it in for routine service. They told me it would be a month before they could fit me in!! WTH!!! I called Jim Ellis in KSW and they told me to bring it in early the next day. They said its an oil consumption issue. Got me booked for an appointment a week later and got my car working. Both a Sales mgr and the Service mgr got involved. I was in and out in an hour. I will never go back to Carriage Kia again!!!!
Alex cruz is the absolutely HORRIBLE!!!!!!!!!! I have... - Customer
Alex cruz is the absolutely HORRIBLE!!!!!!!!!! I have been continuously having issues with my car and Amanda has been helping me for months with the continuous car issues that my Kia has been having. Now Amanda has left Kia and so I had to work with Alex. From the moment I’ve been having to go to Kia Alex has always greeted me rudely, treating me like I’m incompetent, and always coming out with an excuse on why he couldn’t help me. Today Alex told me I needed to leave my car for at Kia for close and deep inspecting, when I arrived Alex greeted me rudely and told me he didn’t understand why I was there and did not even bother to look at my car like we spoke about. Alex has truly made my experience at this Kia location so horrible and I would never advise anyone to go to this location.
Terrible service! We bought a brand new 2021 Kia Sorento.... - Samanthanichols38
Terrible service! We bought a brand new 2021 Kia Sorento. It makes a loud noise. They say that’s how it’s supposed to sound. It has been in their shop and not one person calls and tells us anything. Bill, the general manager says he will call you but he doesn’t. I do not recommend anyone to buy the new Kia Sorento or anything from some Kia in mcdonough
Had 60K service $986. These people(Service Department)... - brucex
Had 60K service $986. These people(Service Department) need customer Service training BAD(Tanesha was ok).. Usually my car would be vaccumed and washed.NOT. Oil wasted all over my engine compartment God I hope they didn't screw my car up I wont know Until I drive it SIGH!!
Worst service ever. Do not tske uour car yhere. Serbice... - snerenbaum
Worst service ever. Do not tske uour car yhere. Serbice Tech had the worst customer service. I would duggest that this dealer get customer srrvice training for servicre. O was going to trade my car with them not now.
Purchase - Buster
My relatives and friends have bought from Ester and Claude and we have never been disappointed ,
We always go to them first for our car needs.
0 * Service - Edwards from Snellville
This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place.
Please stay away from this unprofessional and very inconsiderate auto collision place.
I had my car serviced at the dealer and was told they... - Brooklynburst
I had my car serviced at the dealer and was told they vacuum it- complementary. Well, when I returned home after the service was done I discovered they only vacuumed the front. I spoke with the manager about it and he said that's all they do. Talk about pathetic. Either do the job completely or don't do it all all. This is like saying you'll wash the car but only do the top. Ridiculous.
James Johnson provided the most excellent customer... - spymagnet
James Johnson provided the most excellent customer service today when I needed a warranty repair on my 2017 kia soul, and he wore a face mask indoors. Sadly, I can't say the same for his coworkers. One did not wear a mask at all, another wore it under his nose, one had a face shield which does not block aerosolized droplets at all (covid can spread through breath droplets, y'all!)... The guy with a face shield completely ignored my concerns when I asked him to wear a mask. He just walked away and said he would get my service advisor. Thank goodness my service advisor happened to be James... I only go to the dealership for a repair if it's under warranty. James helped make it a great experience, but I'll never go back to this dealer to pay for any repair service. *I live in Decatur where masks are mandated, but there is no mask mandate in Chamblee at this time.
Details - Yviecepope10
Everything looks good and they worked very hard, I approved their service and work, job well done!!! Thank you so much!!! We are very pleased and happy for your service!!!
Jim Ellis Kia of Kennesaw
Kia AutoSport Columbus