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Awesome work!!! From the service department, the... - kianid23
Awesome work!!! From the service department, the mechanics, & the cashier. Service department definitely had awesome Customer service at a time I was frustrated & a sured me they’ll do everything possible to fix the issue. Not once but TWICE!! They came through with good news.
Horrible service. Contacted them about a vehicle they had... - Shawn R
Horrible service. Contacted them about a vehicle they had for sale and they talked me into “looking for local lenders” so they wanted to me submit my info so it went to them instead for Ford. They ended up sending out my info to EVERY bank they could on the mainland but never got any notice about it being sent locally. What they didn’t expect was I get alerts for every time my credit is ran and I seen Ally and several other lenders, never a local one. Avoid these guys, they are a waste of time. Ended up going to another dealer and walked away with the car I wanted.
Thank you Mario for your help and trying to get us in... - CF
Thank you Mario for your help and trying to get us in something we wanted. He was very helpful and friendly. I would definitely recommend him to go to.
Valley Isle Motors LTD, HI, Maui, Ford F-150 Lessee - Da Lessee
This is my third lease with Mike Saunders, Sales Manager and second with Greg Castillo, Finance Manager. I’m a repeat customer because I’ve always been treated like family. They listen and bend over backwards to make me feel appreciated. I can honestly say I’ve never drove off the lot disappointed. Didn’t experience problems with my prior 2 and don’t expect to with this one.
Some close to me and many I know of look down on Fords, but their opinion on my truck that they put no money into is something I could careless about. I’ve owned a brand new Dodge 2500 Mega cab which has always been my dream truck and had nothing but problems. Not going to lie I was skeptical giving up a truck I’ve always wanted for my first F-150. However, Ford helped me get rid of my vehicle burden. We all know vehicle problems are the worst.
Mike and Greg
Great Team great experience - Jmalina
The guys from Kuhio Ford Jonathan , MJ and Cory was super awesome no hassle, smooth going easy paperwork, the whole experience I would rate it at a 5 star rating. They jus made everything right for me
Took it in for one problem, got it back with more problems. - Lena
Very poor Customer Service, Repair Department. #1 Girls in the Service office couldn't be bothered, like I was taking them away from their busy time talking story, that was the 1st time. #2 Had to do my own customer service follow up if parts were in yet for the repair, when they clearly said, "we'll call you"; but didn't mean it obviously as they did not. #3 Had appt, and like deer in headlights "what?; why you here?" bad experience, bummer I'm forced to deal with them because of factory warranty's.