Chad Getz- Service Advisor was great. - aloha10
Chad was awesome....... From greeting me at my car, To follow-up when my car service was completed. To greeting my wife time of pickup. Great Job.........
Top Reviewed Specialists At This Dealership
Product & Leasing Specialist
Terrific salesman and process - Carcustomer2018mustang
Kevin Newcomb and cutter ford did a fantastic job helping me find a car that was right for me. Kevin took extra time to speak with me over the phone even though I was in a different time zone and I felt like they were personally invested into making me a happy customer. I would recommend Kevin and cutter ford to anyone.
Service Department - Thank you! - SupahJay
I bought my 2016 Edge from Windward Ford and decided to stick with the team here to handle the service aspect throughout the ownership of my vehicle. So when I had an issue with the craftsmanship of the dash, I took it in for them to look at it. After two failed attempts, I brought up my concern and frustration with JR Serna. He immediately jumped on the issue and asked to give him and his service team a second chance. After his initial evaluation, he worked really hard with the manufacturer to ensure that the part was in pristine condition before installing - he even honored to replace a failed rear LED tail light assembly at last minute. I'm happy to report that JR met my expectation with the repair and I will continue to return to Windward Ford and trust they will provide to me excellent service to my vehicle.
Sales Manager/Finance Manager
Chad Getz - Joey Farrington
Chad is a very professional customer service Rep for Honolulu Ford. Made us feel empowered with his knowledge of service. We are happy he informed us about needing rear window wiper, oil change and battery needs to be changed soon. Thank you
This place sucks DO NOT BUY ANY TYPE OF Vehicles from them!! - Nono1
If you don't want to get ripped off I advise you not to go with them nor kuhio motors (sister company). They LIE to you they make u sign more then one contact and they laugh at you when u need them to fix your vehicle... the owner is NO help and is a BIG ripoff as well... I honestly don't know how these people sleep at night by doing what they do.... they are not even worth a rating if you ask me...
Service poor. Attitude poor - Maui customer 37yrs
made appointment for oil change one week ago. When I arrived was told it would take one-two hrs. Ray Whener, the service administrator, said I could always go to a service station if I didn't like it. Next Time I will. Still waiting 2 1/2. Hrs!!!
Cutter Ford Mitsubishi