11 Hawaii Ford Service Centers

To schedule service Cutter Ford uses an AI. - mrpre

To schedule service Cutter Ford uses an AI. The AI failed to notify the service department that I was coming in for service. Fortunately my service advisor took the car anyway. Cutter Ford needs to stop using the AI. My advisor told me how to bypass the AI in the future but this should not even be necessary.

They were patient with my concerns, forthright in their - JKBONNER

They were patient with my concerns, forthright in their service recommendations, with professional maintenance results.

If I could give 100 stars I would. - Nisha

If I could give 100 stars I would. Shanisha is a great service advisor. Her customer service is always outstanding. Thank you Shanisha for always taking care of my truck.

Took it in for one problem, got it back with more problems. - Lena

Very poor Customer Service, Repair Department. #1 Girls in the Service office couldn't be bothered, like I was taking them away from their busy time talking story, that was the 1st time. #2 Had to do my own customer service follow up if parts were in yet for the repair, when they clearly said, "we'll call you"; but didn't mean it obviously as they did not. #3 Had appt, and like deer in headlights "what?; why you here?" bad experience, bummer I'm forced to deal with them because of factory warranty's.

Great service after 13 years since last new car! - 12345

It's been 13 years since I bought a new car. I don't remember getting this great treatment or great deal. My salesman, Iven, was very experienced and a good salesman. He answered all of our questions and didn't rush us. He made sure we got what we wanted. We got some great military specials too. I would highly recommend this dealership.

Painlessl experience - Duds319

From beginning to end, I’ll always be back to have my truck service done at this dealership. Kraig Westberg has always made me feel like my truck’s welfare was his top concern.