It was a good experience. - Derry
Everyone was willing to help when needed. Our salesman was new and just learning his job but with the support of other he did fine.
Great Experience - CA kid
I live in California and bought a car from this dealership. We arranged everything by phone/text and it was a painless process. I came to Idaho and picked up the car and it was an easy process. Plus they beat the prices on the same car in California by $15,000.
Hirning GMC - Vetman
We have purchased several new and used vehicles from Hirning.
Clay, Alex and Joe are able to explain all of the features, extras, and
financing of this vehicle we are interested in.
Satisfied customer - Bill C
I just want to say that Peterson has always done a great job on my trucks and for the last 20 years Heather has been my service contact and she has always been the best, and wonderful to work with! Thank you!
INTEGRITY AND TRANSPARENCY - cda local
The sales staff at Robideaux Motors have shown me that there is hope for the car salesmen name. These guys were such a pleasure to deal with. They were upfront and honest throughout the entire transaction. I purchased a used vehicle from them and from the start they pointed out any known issues which is to be expected on a 5 year old vehicle. The experience was painless and quick. Go see these guys at Robideaux Motors.
Big Mistake - Sarge 1
As an equine rescue based in southern Utah, our ongoing duties prohibited us from making the journey to north Idaho to inspect the 2009 Ram Cummins we wished to purchase from Dave Smith Motors. As a condition of purchase, we were assured through phone and internet conversations that an intricate inspection would be conducted by their "crack" inspection team, and corrections would be made to anything found prior to shipment/delivery of the vehicle. Sadly, we proceeded with the purchase, and within 24 hrs of receipt of the vehicle we discovered multiple mechanical discrepancies. It was clear that either no inspection took place, or the dealership felt no compulsion to correct any of the easily discoverable issues, which included significant oil leaks among the myriad of irregularities. As a result, we were forced to have the vehicle inspected by our mechanic, forced to correct the multiple discrepancies ourselves, and forced to pay 50% of the approximately $5,000 in repairs for our troubles. The actions, or more correctly inactions, of Dave Smith Motors suggests to me that their loyalty is to $$$, buyer be damned. Fact is, the truck is at the shop as of this writing for a whole new set of electrical issues. Purchase at your own risk!!!
2018 Ram 3500 - ay
Brad was great to deal with. Straight forward, honest and helpful. Rusty was knowledgeable patient and helpful. I will recommend Autoranch to others. A great buying experience and worth the drive.
Don't care to answer questions asked - Haunting_dw
My initial inquiry was answered so dismissively and so half-hearted that I am certain that you don't care enough for my needs to be worth dealing with. Rather than finding an answer you threw up your hands and recommend I search your website for a different vehicle than the one I wanted to know about. It is only a few hours after a supervisor contacted me and heard my dissatisfaction that you got me any answer at all. We will never make an amiable deal that way. I have no desire to do business with someone who prefers dismissive excuses to actual answers.
Bottom line, somebody at your organization listed it for sale. No pictures no price. I inquired, you didn't care. If only a device existed that people carried with them capable of taking pictures and emailing them. Perhaps in the future scientists will develop such a device . If only you had prices for the things you want to sell rather than putting potential customers on the back-burner for days on end or indefinitely and steering them to vehicles they weren't interested in in the first place. If only you cared without a supervisor's intervention.
You have had plenty of time and chances to convince me to come in and give you my business. In the end you've merely convinced me that you don't want my business and you don't deserve anyone's.
Customer service matters, a drive to go the extra mile, particularly when you're price is not outstandingly low. In that regard you have failed tremendously.
Wackerli GMC service sucks - Ralph Dickenson
Absolutely horrible service and communication from the GMC service department. Took it in to have two valve cover gaskets replaced as well as an oil sending unit. Took it in on a Thursday and got it back Friday.. that would be the Friday 8 DAYS LATER. They blamed it on freight, never took onus for it themselves. I wouldn't wish them and their lack of professionalism on anyone.
Awful awful awful awful awful awful - Danielle Payne
Sold my husband and and I a pickup
That can't be worked on in the United States because the warranty won't cover because it's from Canada which we were not told... when we bought the pickup they said that the warranty would cover the pickup and that is not the fact or the truth a year after buying this pickup you have to bang on the dash to start the pickup and the radio went out $34,000 down the drain thanks Rob Green for xxxxxxxxx..... oh and they sold us a warranty that won't cover the broken parts of our pickup and and on top of that they own the warranty they sold us so they pick and choose what they want to cover.....it's just not right
No guarantee on work no customer service - Frustrated
I had a mechanical problem with my RV while passing through Salmon, Idaho. The Repairs they conducted on my RV failed after less than 500 miles. When I tried to get issue resolved they said there was no guarantee and nothing could be done. What? Engine they worked on is a Ford engine; they are a Ford dealer! They have now refused to return my calls leaving me stranded as the result of their incompetent repair job. I don't know what's more frustrating; lack of competent repair or complete lack of customer service! Giving them 1 star is overrating them. If I had an option I would give them a zero! A zero rating for zero service.
Awesome people - scotte
Went very well Tabatha , Jordan and Robert B made this a very smooth and pleasant buying experience. Thank you very much , second perchance and will be back.