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Anando was excellent at listening to exactly what we... - MMCHERI
Anando was excellent at listening to exactly what we wanted, then quickly sourced the desired vehicle. In addition, he kept in contact after the sale resolving a minor issue in a timely manner. We would definitely recommend Anando with a 5 star rating.
On an earlier trip to Audi Des Moines we had a less than stellar experience with a different salesperson.
Top Reviewed Specialists At This Dealership
Sr. Sales & Leasing Consulatnt
I don’t even know where to begin...i was completely blown... - Kassie Disney-Crafton
I don’t even know where to begin...i was completely blown away by Smart Luxury in Davenport. I have never received such amazing, compassionate, friendly & helpful service anywhere..let alone buying a vehicle (which can be a stressful) but these guys were incredible & I’m not saying that lightly & made this such an enjoyable and memorable experience. Norm Merrill was our salesman & I’m pretty sure the man was made for this job because he was so awesome to work with, such a great personality & does an incredible job. My husband & I won’t be buying any other vehicles unless it’s from him and Smart Luxury. Brice Peters, the general sales manager...where do I begin...what an unbelievably amazing, compassionate human being he is. They don’t make people like him..especially in the car business & he is a rare man but I’m so grateful for him and all he did to get us in our dream vehicle. Eric Wipple was absolutely fantastic & made the contract signing truly enjoyable & explained everything so nicely & helped us with any questions we had. Anyone looking to purchase a vehicle, please, I’m telling you as a person who has purchased quite a few vehicles before, please visit smart luxury.. it is unlike anything we’ve ever experienced before and I promise to you, you will not be disappointed. Such an awesome group of people...every single one of them. Thank you all for everything.
Outstanding service and professionalism. Always... - Mexhawk
Outstanding service and professionalism. Always Courteous! Everything done right the first time. Getting a loaner makes service so convenient since i live in a different town.. They pamper me!
I purchased a Jetta Gli 2019 from Carousel Motors in Iowa... - Jonathan Gunti
I purchased a Jetta Gli 2019 from Carousel Motors in Iowa City, and after 300 miles, the car had to be towed to a VW dealership after it stopped going into gear in a busy intersection. The dealership determined the clutch had failed. Carousel Motors blamed me for user error. The VW dealership I took the car to; told me that it was not due to user error and that in the time I had owned the Jetta GLI 2019 it was not possible to have done that damage. I spoke to Chris Hester (Used Car Manager) who kept placing the blame on me, and due to my race, he felt he could belittle and push all fault on me. The case escalated in VW when I called their customer service, and then all calls stopped coming. Finally, no one informed me till weeks later that the case was declined. Service was both poor from VW and Carousel Motors. I would not recommend purchasing a car from them.
General Sales Manager
Audi Des Moines