77 Kentucky Chevrolet Dealers

Very easy to deal with, good communication, very friendly - TIMBLANTON

Very easy to deal with, good communication, very friendly and a nice clean business. MOPAR

scheduled maint and recall computer updates - B.BUSTETTER

All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided

it is a good place to trade cars or buy a new one,good - dicus_anthony54

it is a good place to trade cars or buy a new one,good job.

The sales and finance people were helpful and courteous. - Bappavern57

The sales and finance people were helpful and courteous. I bought a certified preowned Silverado and in the first couple weeks found a problem. I took the truck back. They looked at the problem and said yes, we will take care of it. They provided a loaner and made it right with my truck.

Waited on promptly. Answered questions about unrelated matte - Boilermaker

Great service friendly staff answered questions offered refreshments great prices prompt check in easy to set up appointments will definitely return and recommend this facility

Went shopping for Used Trailblazer and Salesman tried to - D

Went shopping for Used Trailblazer and Salesman tried to show us everything we were not betrayed in . Looked at new one in showroom and it was DEAD when tried to start. When we met General Manager he said they had no purchase incentives which was not true and he was VERY ARROGANT. This used to be a great dealership. Went down the road and bought a Buick from the Buick GMC Dealership who treated me GREAT.

Jim Jones - Mmwh228

From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!

Ill be honest , I was about to be done with Henderson - bwoodard

Ill be honest , I was about to be done with Henderson Chevrolet , bought my Armada in april , told them something was not right with the brakes , took it in to service , was told everything was good they did bleed the brakes and it helped somewhat , something was still off and steering wheel was shaking when hard braking, took it in monday for oil change and advised again something was wrong with brakes. I was told the rotors needed to be replaced, I was not about to pay for that when just 3000 miles ago I was told it was all ok. Spoke with Sam (sales manager) he took care of it and had my rotors replaced. So with that being said , was taken care of like it should have been done. I will continue to use Henderson Chevrolet as my dealership and would recommend to anyone else.

Great buying experience - Tahoe man

A great car buying experience. I would buy from Spirit Chevrolet again and would recommend them to my friends and family. Thank you Scott Ferguson.

My appointment was prompt and on time as always. - mgwharton1989

My appointment was prompt and on time as always. The dealership communicated with me very well in regards to matters that needed to be addressed.

Very good dealership I have bought two trucks from them. - jamesmay68

Very good dealership I have bought two trucks from them. Friendly and helpful sales service

Contacted this dealership about a uses Chevy traverse and - tftnut

Contacted this dealership about a uses Chevy traverse and made arrangements with Wes Adwell to meet on a Thursday during Christmas week to hopefully buy this car. I had to hire a ride to get there because my vehicle had been in a wreck and was a total loss. When I arrived at the agreed time it took about 15 minutes to find Wes and when he finally arrived he told me the Traverse was in the shop & then it was being driven and not on the lot!! He then tells me I should have called and made an appointment?! HUH???? When I told him that I DID call ( I have the texts to prove it) he lied right to my face and said he didn’t remember any such call. I guess he has an evil twin!!! I just couldn’t believe what just happened so I quickly left. This all happened from late November through December so…just out of curiosity I called the dealership in mid January and guess who answered the phone??? Yep Wes Adwell himself and when I identified myself he went on full defensive mode He denied everything he originally told me ( it would take forever to list all of them) I might have purchased that vehicle and was prepared to negotiate but for the fact that this salesperson is a menace to the dealership he works for

Gary Shura is the man! - Mckilly69

Gary got me what I wanted, and fast. He's the man great customer service. Carol is An amazing women aswell she's wonderful to work with! Thanks for everything

Yes, I am very dissatisfied With Big M, Radcliff, KY. - WCLangford6

Yes, I am very dissatisfied With Big M, Radcliff, KY. I have had more issues dealing with these people from getting financed to having to pay hidden fees before I could drive the car off the lot. Additionally, I was told we would keep our old plates, "we will take the tags off the trade in and send them to the clerk and they will be reassigned them to the new vehicle," so they said. That was a lie. Also, we have had the lender reach out to us concerning things that should have been taken care of at the dealership. The lender was close to reversing its decision on the loan. One would think that someone who has bought 2 cars from these people would get a bit more respect. I made the mistake of dealing with them twice, but never again!

Nothing but a SCAM! - bassetdobe

Nothing but a SCAM! Don’t honor their word or stand by their cars! They don’t respect or care about their customers. Don’t waste your time or your health. Me and my children are dealing with exhaust fumes in a 2021 Tahoe for the 3rd time!!

Ethen Belcher is the worst salesman you could ask for. - RF

Ethen Belcher is the worst salesman you could ask for. If you want integrity and someone who treats you with respect. Find a different salesperson and do not go to JR. Jerry was the only one who tried to help, but I guess he wasn't at work.

Dropped truck off night before. - larrym1970

Dropped truck off night before. The communication between service department and myself was absolutely outstanding!!! When I had any questions or concerns, I called Ray or Cory and both responded with swift and prompt answers…incredible!!! With excellent communication, outstanding customer service, and incredible mechanics & technicians, all issues were resolved and FIXED!!! 100% COMPLETE SATISFACTION!!!

Courteous and friendly service and a great place to get - Djohn1

Courteous and friendly service and a great place to get your vehicle serviced and always on time

I had a great experience! - KP2025

I had a great experience! As soon as I walked in I was greeted. Any questions I had was answered. Kyron was my sales representative and he found a way for me to walk out with the car of my dreams and with a great deal. I highly recommend McFarland!

When I first headed for the front door, there was Lolo... - glines

When I first headed for the front door, there was Lolo with a broad smile opening the door for me. I told him that I had been to Ford and Dodge and other Chevy dealerships but wanted to see what Thorobred Chevrolet could do for me. I gave him my specs and within a very short time, he had what I was looking for parked in front of the showroom. Since my time was short and I had told him that my wife had rejected several of the vehicles I really liked, He and John, his sales manager, insisted that I take the truck home to show my wife and see what she thought of it. I was reluctant but they insisted that they didn't want me to waste more time if she did not like it. I took it, she loved it. I told them what my budget was so they sharpened their pencils. I had to move down to a less appointed model to be within my range. It still did not work. I left. A little later, John called me at home with a better deal, but it still did not fit. To get what I wanted I would have to trade in my old vehicle. I was almost embarrassed at what they wanted to offer me so I left again. I told them what my bottom line, out the door was. Late that evening, John called me again at home and said he had been working on his boss, and he had done it, He had the price for me if I would come right in and sign up. I did. I still could not have the vehicle since banks were now closed for the holiday and my check could not be cleared. The day after Christmas he called again to see if I could get a cashiers check, the bank wanted to put a 5 day hold on the check. I could, I did, I got the truck and I am waiting excitedly for the additional equipment to come in and be installed. Lolo and John did not give up on serving me. I developed a very warm and trusting relationship with them. It was a wonderful experience. I did not feel pressured, I felt served. They were out to get me the car I wanted, not try to force a car down my throat. I am extremely pleased and will certainly recommend Thorobred Chevrolet to my friends. I would make sure that they did not walk away until they had talked to John.

Tyler was great to work with. - sarahzalone

Tyler was great to work with. He was honest, responsive and transparent. The entire process with the dealership was very straightforward, which was a new experience for us in buying a vehicle from a dealer. It was by far the best vehicle purchasing experience we have ever had! I feel they were honest, upfront and treated us fairly. I would definitely recommend friends and family to go here!

Service great , Josh did great , drop off Sunday , pick - Josie

Service great , Josh did great , drop off Sunday , pick up next day ,diesel mechanic hard to find and do great job

Brandon Ramey was very helpful to work with when - Kencraiger

Brandon Ramey was very helpful to work with when purchasing my car. He answered all my questions and got,me through the process quickly.

Vehicle went in for transmission shutter issues that was - travis

Vehicle went in for transmission shutter issues that was under warranty, spent 6 months prior with the dealershiptelling me that the shutter was normal and nothing to worry about. I (the customer) had to keep contacting the warranty company for the dealership. Before the dealership knew i had an extended warranty, they quoted me a total for a transmission and a torque converter. Torque converter being half the price of a transmission even though a new transmission comes with a torque converter pre installed. Every time I would call to get a progress update an my vehicle, I would get a different answer. After the warranty approved a transmission replacement, was told work was started on a Wednesday and should be completed by that Friday possibly the next Monday. Called Friday was told it was on the racks and should be done an Monday by end of day if not Tuesday morning. I wait until Tuesday after lunch to call back and get told that the work just got started that morning. After 4 weeks with no vehicle (when I asked about a loaner vehicle while mine was in their shop, was told the couple they had were already loaned out and the others they had were all being worked on, but they put me on a list) the work was finally completed. I understand not having loaner vehicles at times but I think that should be something that should have been mentioned before contacting the warranty company (and the part that when you call to start a warranty claim that the vehicle has to stay there until everything is finished) but instead that was mentioned at the end of the day when they made it seem as if I was good to come get my vehicle until they heard back with approval or denial from the warranty company.

Helpful, friendly and knowledgeable experience and I got - lydia.schnitzer

Helpful, friendly and knowledgeable experience and I got a great deal. I love my new vehicle and will go back for future vehicle needs.

Creech Chevrolet service department is the absolute best.... - betty1chb

Creech Chevrolet service department is the absolute best. We are from Indiana and was going to what we thought was a fun weekend at Black Mountain Off road park when our brakes went out on our truck (Not fun coming down those big mountain hills towing a side by side) We had it towed to Creech and they got it right in and fixed the brake line within a few hours and we had the truck back!!!!!! Thank you so much!!!!!!!!! I would recommend your service department for sure. The invoice says Technician 310 Great Job!

I recently 3/19/2021 1pm had an alignment on my 2015... - Unsatisfactory

I recently 3/19/2021 1pm had an alignment on my 2015 Malibu at Dutch’s. I had an appointment at 1pm . Shortly after dropping the car off I was notified it needed a 4 wheel alignment instead of 2. Which costs more. I picked it up and it still pulls to the right awful. I called back and was told I had a strut that had to be ground on. Then they asked if I had only changed one tire? How can a four wheel alignment be done without noticing all four tires were new and the strut was new? I was then asked if I could bring it back in at a later time and drop it off so they could work me in . A major inconvenience for me . I expect better from a dealership. Note : all persons I spoke with were polite and nice .At the end of the day I am out 90$ and my car still out of alignment.

Great place with friendly people. - lbush0024

Great place with friendly people. I only take my vehicles there to get serviced. Great quality work that I trust.