Great used car experience - Ryno03
Jayson Lopez helped me find a vehicle that both fit my budget and that I liked. He gave me a no stress buying experience. And help make sure I get to drive off with it same day.
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Trailblazer SS - Tbss
Matt was a great salesman and the overall experience was great! They worked hard to get me in the vehicle I wanted. Great service would buy again from this dealership.
Great Experience - Shavonne
The moment you walk into Bob Hook you know you'll have a good experience. You're greeted but not harassed like a lot of other dealerships are. My salesman, Mr. Dabney, was awesome! He communicated with me every step of the way. He worked with me patiently until I found something I liked. Everyone from the salesmen/women to the back office admin staff was efficient, friendly, and knowledgable. I would shop here again and highly recommend this dealership. Ask for Mr. Dabney!
Best dealership experience I ever had - nathan123321
Best dealership experience I’ve ever had!! Great people, very helpful and not pushy. Made you feel at home and actually felt like they wanted to help and care about your input and needs. Recommend them to anybody.
Great guys to work with - D,B raceing
ck other dealers but these guys at champion really made buying up enjoyable like that staff
was cutting up made you feel comfortable & very knowledgeable of products they sell.
Great Experience! - Cookie
Thank you to Todd Duncan for a stress-free and pleasant car buying experience. It was great to work with Todd and the rest of the Dutch's team to get exactly what I wanted at a price I could afford. If you are looking for a vehicle I highly recommend you visit Todd Duncan at Dutch's Ford.
Very professional and fair - Nikita
I found a car I liked online and contacted them via their website. I got a response within 10 mins of the dealership opening that monday. I was an out of state buyer who had never financed a car by myself. I was unsure of the process and was nervous about driving so far for a car I knew nothing about. They pulled all the service records and told me everything about the car. Then the sales man I worked with David Johnson called me and was very willing to answer all my questions. I recieved all the paperwork I needed to see before I planed my trip. He had me approved on a loan within 30 mins. The day I had an appointment to go see the car he had it detailed and already ready for me. After I drove the car, he had all the paperwork prepared for me and it only took maybe another 20 mins to finalize everything. The sales staff are very polite, honest and professional. They were very fair on their pricing and didnt push anything extra on me. I was very pleased with the service I received and would highly recommend this dealership.
Jim Jones - Mmwh228
From day one this dealer was very helpful and made the purchase process awesome. It was a great experience all around. I definitely recommend shopping at the Jeff Wyler Chevrolet in Louisville, KY. Jim Jones was an excellent sales representative and full of information with a great attitude! Thank you so much!
Transparent, honest and best deal! - nokings
I am very happy with my experience at McFarland. They offered me a great deal from the moment I reached to them, the best among many dealers I checked with.
Mr. Rick Newsom was very prompt and generous at clarifying all my doubts, no pressure and really made the experience hassle free.
They cleaned the vehicle well and topped it with gas before giving it too me, not all dealers do that.
It is a family business and the Mr. McFarland himself came to greet me and thanked me for the business. I will very happily do business with them again.
Excellent buying experience at Piles - msimps
I recently just bought a new car from Piles Chevrolet in Dry Ridge. I bought a used cruize for my first "big" car purchase and I was honestly kind of nervous! But the people that I worked with at Piles provided an excellent first time buying experience. I worked with Danny Coulson and he was truly the best. He was very helpful, provided excellent suggestions and worked with me to find a car that was the best fit for me! Danny provided many great suggestions, as he is very knowledgeable about his job and every vehicle on the lot. Thanks to Danny and a great finance team for my new car!!
What a difference - jwalle2000
I was looking for a 2018 Colorado ZR2. I used my bank's car buying service and was pointed to a dealer in Frankfurt and Rod Hatfield here in Lexington. I had hear nothing but negative feedback on that dealer but since my bank gave me a fixed price I decided to give the lady who called me a change.
I showed up at Rod Hatfield and met the Lady and was immediately passed off to a standing salesman. Who them proceeded to minimize the lady and said he be right back he had to talk to his manager. He proceeded to go behind the glass and yuk it up with I assume his manager. I waited 5 to 10 minutes and walked out, blocked their phone calls and figured I was done with wanting a new truck.
I had a 2015 Silverado LTZ and was getting the service done at Sutherland . The interactions were great and they had gone above and beyond to fix a few things that really didn't need to be and do it parts cost.
I met with Denver and he was polite and respectful the whole time. He introduced me to the owner and aside from the finance guy Denver was the sole person I talked to. No, talking about payments, and the four square BS...just a straight deal, simple for both he and I.
Its amazing what a difference in attitude and culture can make in the car buying process. Everything you read about the Lexington dealer is likely correct...I would recommend Sutherland if you don't mind a few miles...
Great group of people - LexKristin
I visited my local Lexington Buick dealership before making a call to Tim Short in Winchester and talking to a salesman named Joe. He made leasing my new Encore very easy and when this lease is up, I'll be back to get another.
Great experience after dealing with two shady dealers. - Adam B
Working with Mike Davenport was quite the experience. Mike exceeded expectations in all aspect of this sale. Dealing with two local dealerships who played the add on the BS fees after you agree to a price game was very annoying. Oxmoor Dodge Ram and Craig and Landreth think people are stupid. They hide fees, lie to make the sale. Dealing with Mike Davenport was a breath of fresh air. No BS, straight forward and honest. I've bought two new cars from Bachman and I can tell you that their dealership is in a class of it's own. They treat you with respect and they do what they say they are going to do. Email Mike Davenport at email@example.com. I don't think you will be sorry and oh, I didn't buy a Chevy. He listened to what I wanted and he delivered!
Great Experience - Shopfox1704
My sales lady was Jenn she was very helpful and informed worked hard to get us the best deal possible everyone there made us feel as relaxed as possible we left feeling we had gone to the right place
2003 Camry - kennyg
We purchased a 2003 Camry for my daughter's first car to go off to college. We had been looking on line for several weeks and found a great deal with Dwain Taylor. Everyone was so nice and helpful. I would recommend the sales team there to anyone looking for a new or use vehicle.
Reliable, great service, kind people - ATaylork23
Dan was great in every way, he got me everything I needed, told him everything I wanted and he made it happen. I was very impressed with Piles overall. Great dealership, great people. I would definitely recommend to other people!
Wonderful Help - Gorgoroth
Angie was fantastic from start to finish. She was more than helpful in all spectrum. She was patient and very insightful of what needed to be done.
Waited on promptly. Answered questions about unrelated matte - Boilermaker
Great service friendly staff answered questions offered refreshments great prices prompt check in easy to set up appointments will definitely return and recommend this facility
Car buying - JoshT
Have not had the best car buying experience at Montgomery Chevrolet. WOULD NOT Recommend. Heres why. I made an appointment to see a truck and was ready to make a cash offer the day of. I show up to my appointment and wait around 45 minutes just to see this truck. Finally someone pulls around a truck. This truck is beat up and not even close to the one I made an appointment to see. After almost an hour after my set appointment I was informed that my truck was sent off to the auction that morning. Even though I already had an appointment and they told me and promised me that they would make sure to call me if the truck was sold. They took me to the auction yard where the truck I wanted to see was but at this point it was more than two hours after my set appointment. I was still very interested in this truck. I decided to buy it. I had to make a quick decision at the auction yard if I wanted to buy it or not because the salesperson told me if I didn’t buy it, that it would be sold in the next couple minutes. I didn’t get a good chance to inspect it thoroughly because of the rush. Once I got home I noticed a big 6 inch gash in the back drivers side tire. I took my truck up to discount tire. Here I was told that the dealership should replace the tire because they can’t sell a vehicle that has less than a certain amount of tread by law. My truck tire had less than this amount of tread because of this 6inch gash. I contacted the dealership within the next three business days and waited over two weeks before I heard a response. After over 10 phone calls I finally got a call back and was told to get in contact with one of the managers. I texted him and gave him a call two weeks ago and still haven’t heard back it’s been over a month now. This car dealership does not care about their customers after the sales have been made. This dealership violated my trust and put me at risk by selling me a vehicle that was and that is still not up to basic safety standards. I do not expect them to warrantee it forever but what hurts me more is Montgomery Chevrolet doesn’t want to take accountability for this or even take the time to call me to address and discuss this obvious safety issue. Then I posted this review and Montgomery Chevrolet reached out to me right away. The sales manager said that he never received any of my text or phone calls but I don’t know how because I texted the review to the same number I texted by concerns too. Still at this point Little was done. I was offered $25 off a tire that’s about it. I told him that I didn’t care about the tire as much as customer service. At this point the sales manager stoped texting me back. Isn’t that funny. I highly recommend that if you do shop here and you’re going to buy a vehicle to look it over THOROUGHLY because after the sale is made, Montgomery Chevrolet will not be concerned.
2015 Chevy Silverado - SOOHIGIRL53
LOUIS IS THE BEST SALESPERSON AND DOESNT STOP UNTIL HE MEETS THE NEEDS OF THE PEOPLE. HE CARES ABOUT THE CUSTOMERS AND GOES ABOVE AND BEYOND TO HELP OTHERS GET THE BEST DEAL!
Very pleasant experience! - Chevyguy
We came to look at new Chevy trucks, found 2 we liked very much and then settled on the one we wanted. Salesman, Lacy Larkins (whom we had dealt with in the past), Manager, Robby Phillips and Randy Ro in Finance were all so very helpful from start to finish. No pressure, just very helpful in every way. Thank you all! We love our new Chevy Silverado!
Great buying experience - Tahoe man
A great car buying experience. I would buy from Spirit Chevrolet again and would recommend them to my friends and family. Thank you Scott Ferguson.
Awesome Experience - BKinney1963
I took my vehicle in for routine maintenance. During their inspection, thy found problems with my left caliper, rotor and brake. Also, the driver's side front speaker had gone out. Repairs would be $634. However, all parts and labor were covered by my warranty, and all I had to pay was the deductible. These folks are great, treat you with respect and like they WANT your business. I wouldn't go anywhere else.
Work on Communication - Elizajane6
I called several times about my vexhicle with no one answering the phone. That was a little frustrating. When the car was finished no one called me to let me know it was done. The work done was good.
Friendly and determined - Atalbert
Tijuan Neal is amazing! He took the time to work with me and made sure that I got the deal I deserved. He worked until the price was right and comfortable for me. He definitely puts the customer first and doesn’t take advantage!
Worse Dealership I've ever worked with! - Patrick
Herb Kinman is responsible for the worse car buying and owning experience I have ever had...period. Avoid this place at all costs! Drive a little further and buy from a dealership that doesn't have a "C" rating from the BBB.
I've had 10 lifters replaced in my truck in 4 years. In 2015 I had 2 replaced and was assured by HKC that it wouldn't happen again, that this was a fluke. A few weeks ago another lifter went out. I called HKC and the general managers solution was to sell me a new car.
Awesome - Carguy
I spoke with a sales lady named Katelyn and she was very helpful!! She gave me very useful information to pursues the car I want!
New Colorado - Joyce Centers
We’ll be back yet again. We’ve been dealing with Huffman Chevrolet/GMC for several years. We’ll probably be back next year for another great deal!
You will pay more then the final price - YamahaRaptor2001
Nice people, Nice Vehicles. They are a business that sells vehicles daily and knows exactly how to get the max amount for a sale. Get home and find out you owe even more. If they do not know how to do the proper paperwork for a job that is what they do daily then they should be the ones responsible for the cost of the improper paperwork not the customer who was shown what the total was only to get home and find out they owe even more. There are other discrepancies that took place also that will not be talked about here until taken care of and settled. This review will be updated as the process continues.
Great Dealing internet sales - dkb2018
Dealt with Jessy Jones regarding a 2018 Corvette Grand Sport. Very professional and made buying the car very easy. Everything was handed by email or internet. Price was what we expected and he gave me a great trade in price on my 2010 Grand Sport After driving 8 hours, the car, all paperwork, was ready to go. Signed over my title and off we went. Great buying experience.
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