Great Customer Service - Mblocker
Thanks to Will and Hanna at Kia East for getting us into a new preowned car. We appreciate your customer service skills with working with our budget and explaining everything to us.
Friendly people & great service - carguy
Brent was very helpful in getting us the car and deal we wanted. Everyone there were considerate of our time & needs. I would highly recommend Brent Kennedy & Jake Sweeney.
Best car buying Experience - workman17
We had the best car buying experience ever. Salesmen were knowledgeable & straight forward as well as Friendly. we were able to get exactly what we wanted and were looking for right down to the color and trim in a New Kia Sorento. Thanks so much Southeast Kia for a GREAT!!! car buy experience.
Great service - dkaysky
Jarred was the person I worked with the longest. He was very friendly, courteous, helpful and professional. He worked hard to try to get me the best deal that stayed within my budget. He and JP stayed almost an hour past closing, because of an issue with my insurance, to get the deal through. Jarred personally. delivered the car to my home the next day and has followed up a couple of times since then to make sure everything was working okay and to see how I liked the car. He seemed very genuine and sincere unlike other sales people I've dealt with in the past.
JP and Chelsy were also very professional, courteous and helpful. However, I spent very little time with them
Jarred and JP gave me lots of advice related to the vehicle as well as financial advice for the future.
All in all, I am very satisfied with the great service I experienced. The car drives like a dream too. I will definitely refer family and friends if I learn they are in the market for a new vehicle.
Very professional in all of my dealings for last 5 - ema
First class service by this dealer, They go out of their way to fix or service my vehicle every time i have a need.whether its a recall or just needs to be serviced.
Car buying - Cjbabyc28
Easiest car buying experience ever!! C.L. Was great. Thanks. Happy birthday to me. And merry Christmas. Great people to buy a car from. New or used.
Customer Service and Quality Vehicles - phidler
I have bought 3 cars from Mike Smith Kia. A 2000 Kia Spectra, a 2006 Kia Spectra and a 2017 Kia Niro. All three great buying experiences. I believe that's because the Mike Smith brand has some core components including customer service and quality vehicles.
Two out of the three times I have purchased from Mike Smith Kia, I lived out of town. I called ahead, became familiar with my sales representative and began a relationship through extensive communication. No question was left unanswered and not once did the sales representative feel pushy or misleading. When I came to the dealership to pick up my vehicle, the staff were well-organized and thoughtful to my family. The atmosphere was fun and inviting and made the buying process feel like I was making a wise investment.
I loved my experience with the Mike Smith dealership family because that's how they made me feel...like family.