My New Car - rosbud69
I want to personally thank Rob Mac and Cody for making my car buying experience the best ever.I am so happy I keep making sure nobody gets too close to me at a light and when I park.
Thanks again for the happiest Saturday ever!!!!!
What'dya expect - Matt M
This was probably the roughest I've been through.
Bought Memorial Friday (25-30k)
Broke down Tuesday
Picked up Friday (today)
- tried to initiate return or swap
*obviously, so much more to say about above
A comment that stuck with me and ended, really, the entire conversation and any future relationship..
"You bought a used car, what'dya expect!?
Best car buying Experience - workman17
We had the best car buying experience ever. Salesmen were knowledgeable & straight forward as well as Friendly. we were able to get exactly what we wanted and were looking for right down to the color and trim in a New Kia Sorento. Thanks so much Southeast Kia for a GREAT!!! car buy experience.
2nd Kia purchased from Martin - Optima#2
I purchased my first Optima in 2013 from Martin and loved it. I just gave that car to my daughter and went back for a new Optima and Travis was great to deal with. No hassle, no fuss, they gave me a great deal, and I was completely satisfied!
Dishonest Dealership. Stay away! - cc546h
Dishonest and Untrustworthy Dealership!! Sold me a 2000 Jeep Cherokee. I paid for it in full thru Brian and talked about payment the day before with his manager Chris, but he was tied up with other customers so I paid for it around 845am next day. The manager I believe Chris called me about 8 hours later to tell me that they were going to issue a refund so they could sell the car for more money! and it took 5 days to get my money back!!! I cannot believe the customer service here!! Its beyond terrible! Who does that to a customer after they pay for a car in fulll!! Only a shady Dealership! Stay away and take your business to an honest Dealership that will not waste your time and money!!
Best place to go! - JENNIFER ANN MCCLUNG
From the moment I checked out the cars online to when we walked out the door, it was the best and easiest experience! They were helpful, friendly, and professional.
Customer Service and Quality Vehicles - phidler
I have bought 3 cars from Mike Smith Kia. A 2000 Kia Spectra, a 2006 Kia Spectra and a 2017 Kia Niro. All three great buying experiences. I believe that's because the Mike Smith brand has some core components including customer service and quality vehicles.
Two out of the three times I have purchased from Mike Smith Kia, I lived out of town. I called ahead, became familiar with my sales representative and began a relationship through extensive communication. No question was left unanswered and not once did the sales representative feel pushy or misleading. When I came to the dealership to pick up my vehicle, the staff were well-organized and thoughtful to my family. The atmosphere was fun and inviting and made the buying process feel like I was making a wise investment.
I loved my experience with the Mike Smith dealership family because that's how they made me feel...like family.