Great experience as usual! - CSawyer88
Rebecca got in touch with me immediately after inquiring on a new Jeep Grand Cherokee Lease online. She hooked me up with Mike who I have worked with in the past and have had a great experience with! I was very particular about what I wanted and the price I wanted to spend. I loved the Jeep I was currently in so I was in no rush to trade it in. Mike and Chuck got JUST the car I was looking for in a matter of days and was able to keep the price where I wanted it! Chuck was there with a smile when we went to sign all of our paperwork and it was nice to get to work with him on this deal. Mike and Steven got us in and out quickly and efficiently and I was off in my brand new Jeep Grand Cherokee!!! Thank you Darlings for taking care of us, as usual!!!
Top Reviewed Specialists At This Dealership
BDC Sales Representative
Vehicle Sales Representative
Touch up - Jerzjee
Had to have a little bit of touch up done on my new Jeep. The service team was friendly and attentive the sale person came to check on me.
The person that did the touch up was amazing.
only down side was that there was some damage
That I had to point out at the time of purchase
Sales & Leasing Consultant
Great Experience! Top Notch! - Hugs
I had a great experience. I got the vehicle I wanted , at a great price. Joe was a pleasure to work with. He went above & beyond to find me what I wanted.
Great communication and persistent - phil
When I inquired about leasing a Challenger on the Dodge website, Garrett contacted me, we spoke about details and he went shopping for me. It was not easy to find what I wanted but Garrett was persistent and kept me well informed. He found an awesome car and the rest is history. He was professional and great to work with!
Chrysler Sales Associate
Chrysler Sales Professional/Commercial Rep
Excellent Dealership - lgnd14
An excellent dealership. Very friendly and accommodating. I can’t say enough good about the entire buying and service experience. I would highly recommend this dealership to everyone.
Sales Professional/ Rental/ Fleet Sales
Salesman went above and beyond! - J&SCham
Michael Maroules worked his butt off for us! He worked for countless hours to get us the perfect safe truck! Highly recommend Mike and Hartley's! Will definitely go back when the time comes, very happy to be members of the Hartley's Family!!
Professional - Truck
I looked at all makes of trucks at several dealerships. My sales person Brenden Marshall was able to find what I wanted for options not trying to sell me something I loved but didn’t need. I highly recommend Lee Dodge
Unexpected Satisfaction! - Rusty
Michael Maroules and the team at Shepards were very pleasant and one of the best places Ive ever walked into when it comes to be being courteous and taking time to listening to me and what I needed. They helped me get my low mileage Chevrolet Pickup truck, and they couldn't have made it easier!!! I will always recommend Shepards and Michael to anyone who asks me about my new truck! Thank you for the experience and all the coffee!!!
Great experience - Cjsmitty34
Cody Miller helped my growing family tremendously. Cody helped us pick out a new Nissan Rogue and was very professional and knowledgeable. Thank you Cody!
Quick and easy - Dustin
We bought a Jeep through Mike K and it was one of the easiest car buying experiences we've had. Not once did we feel any pressure to buy but he made sure we got the best possible deal on the one we wanted.
Family Atmosphere - Jenn123
Very impressed with the professionalism and team effort. I never once felt any pressure to buy. The process was easy and not frustrating like it can be sometimes. I love how everyone there works together as a team. Great experience. Love my new Jeep Grand Cherokee.
The single worst customer service experience. - ba22hockey
I purchased a new 2015 dodge durango from this dealer. I recently brought it in for an engine light that was coming on, going off, and sometimes flashing. I explained the problem they said no worries they would check it out. They called said it just needed spark plugs $340.00 for spark plugs to be replaced. They also at the same time tried to tell me I needed a new radiator it was leaking (it is not per dealer #2) I took the vehicle back and within 10 miles the engine was having the exact same problem. I brought the car back asked them to access the problem again and credit me for the labor that obviously didn't fix the issue. They refused to credit that labor. I took it to another dealer who in less than an hour told me about 4 additional problems that the car had and needed attention that the other dealer failed to mention. If you bring your car to them you better know what needs to be replaced. They will do the bare minimum, not review what may be the root of the problem and just attempt to patch repair the job so you'll be back in or bringing it to another dealer later on. If I Could give the quality of work a 0 I would.
I have purchased two trucks from this dealership and I'm... - StingerF18
I have purchased two trucks from this dealership and I'm about to purchase another, the people are great, they thrive on customer service unlike other dealerships (Darlings). Mr. Lovejoy has been nothing less then great on finding and getting what I wanted in a truck. Their service department is wonderful to deal with and again unlike (Darlings in Augusta). If you have to travel to Farmington from Augusta it's worth the drive to this dealership and what they don't have they can sure try and find it for you.
Satisfied Customer and Will be returning.!!!
Durango Purchase - durango2015
Very good customer service. Being one of the 1st few to purchase a Chrysler product from this dealership, things went pretty smoothly as the staff is still learning the new system. Very accommodating. Highly recommended for anyone is the market for a new or used vehicle.
MyFirstNewCar - Shaunacy13
Dave at the dealership was very patient with us. This was our first time getting a car, and he explained a variety of things very thorough. The experience here was great.
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