Quick and simple - Jshstoner
Dan was a great help with making the process of buying my new vehicle quick and simple, I would highly recommend this dealership to my friends.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Excellent Customer Service - Tracy
I bought my Kia in another state and this was the first oil change I had done on it since I bought it. I asked if I was able to receive the free oil change deal that the dealer I bought it from offered. They told me that was not possible as incentives are given out by the individual dealerships. When they told me my car was ready, I was surprised to find there was no charge! They were kind enough to give me my first oil change for free! I will definitely return to them for all service on my car.
Wonderful experience. - Sher77
Friendly, courteous and they found a great vehicle for me within the price range I needed to be in. Everyone was super helpful and friendly.
Always speedy. Up front with charges and possible issues. - LIVESMALL
Always on time and explain any delays as soon as possible. Give future expected service needs and estimated costs. Pleasant waiting room. My favorite - Saturday service hours.
Poor management - Upset
Had a recall on door handles done and they messed it up! Now passenger door doesn't open. I live 4.5 hours away. Asked if I could have fixed at Dealership in Canada 5 min away. Canada 1st says no but Charlies says yes. Then it went back and forth. Finally yes and I make appt. get there an everything changed. I call Charlies and talk to all new people and they say no. what the xxxx is wrong with you people.