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ok if i have to windows look disgusting... - austinfarms
ok if i have to windows look disgusting inventory was great knowledge about questions i had was limited but he tried very hard and will only get better at his job trucks awesome so far
Top Reviewed Specialists At This Dealership
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Chrysler Sales Associate
All the departments were extremely knowledgeable about my... - Hmgrindle
All the departments were extremely knowledgeable about my 4xe Jeep which is a new model. They were incredibly helpful and excited for me and have followed up with me since my purchase to see how it’s going. They were very professional and accommodating.
I purchased a used 2018 ram I was offered a full warranty... - billvanginneken44
I purchased a used 2018 ram I was offered a full warranty for any repairs told it was $39 a month bout it comes out to $56.51 a month cancelled it immediately and was told they can't take it off and change finance it's been over a week and it has not been placed on the loan over $4237 pay off amount mounting as I want to refinance with my credit union
Dorian was a very easy going salesman, making the process... - Bolgeface
Dorian was a very easy going salesman, making the process of buying a pre-owned vehicle painless. I would highly recommend for any future purchases
MacDonald motors has great prices on vehicles and the... - sellitbetter
MacDonald motors has great prices on vehicles and the salesman made the buying process so simple. We told them the amount we were looking to spend and what we would like for a trade in and they made it work to fit us. It was a great process and we will definitely be going back when that time comes.
Purchased our Jeep Grand Cherokee on Saturday, March 27th... - Dean & Kim Ellis
Purchased our Jeep Grand Cherokee on Saturday, March 27th and for the first time I didn't feel pressured into purchasing/leasing the vehicle. The sales person, Mike K. was very knowledgeable, friendly and thorough. Great customer service so far and extremely happy with our new Jeep!
Just bought a new Ram 2500 the sales and finance team... - adamnewfirelt
Just bought a new Ram 2500 the sales and finance team went above and beyond to help get us the best deal possible. The atmosphere was relaxed and friendly.
My son was driving home to Maine from visit in NH. AAA... - lisakmarazoff
My son was driving home to Maine from visit in NH. AAA towed his vehicle to Bessey because it was closest to him. The tow driver was amazing. Then at 10 this morning, my son called to ask if they could possibly get the car in to, they diagnosed and replaced the alternator and had him on his way at noon!
My 2020 Jeep is the 4th one I have owned and the sales... - Daviesr281
My 2020 Jeep is the 4th one I have owned and the sales experience with Bodwell was by far the best one I have had anywhere. Evan Paione, the sls mgr, is a real asset to Bodwell. From day one he bent over backwards to make the sales experience excellent. There was never any pressure and he and his organization consistently went out of their way in spite of the crazy times in which we live. If their service group is half as good as their sls team, Bodwell will be a total home run! Ralph Davies
Great Customer Service - Adam S
I worked with Vinny Danforth in developing a custom build of a 2020 Ram 1500. Vinney was professional, responsive, and attentive to the details I wanted. He offered me a great price on the complete package and did a little extra work to answer my questions on my specific situation to complete the build and order. If you are looking for a new build Ram 1500, I recommend you speak to Vinny.
very helpful and they don't waste your time - Hemi
They helped locate a vehicle I was interested in, worked immediately on trade number and to see if vehicle was available. Told me they could get all info ready for me and notify me when They had it all so I didn't have to wait around as they new I could be doing other things other than sit there and wait for an hour or 2 unlike other dealers that make you feel like if you leave the deal is dead.
Called me back with numbers and sent email a little while later, gave me very competitive numbers 1st time around. And questions regarding with specialty items service manager came right out to confirm what could and couldn't be added. one of the best experiences to date in 20 years for buying and trading.
Exceptional service and professionalism. They sent... - ckloth
Exceptional service and professionalism. They sent reminders for the appointment and were right on time. We didn’t have to wait long. The price was excellent.
Horrible experience! - Tcote65
I bought a nice 2012 dodge ram in auburn, me after getting home from Afghanistan in the marine corps. I then relocated to farmington to live and work so I decided to try to keep my business local. After having brake issues and a small recall job for a gas tank strap, I decided to take my truck over to Farminton Franklin Crystler for service to have it done professionally, so I could have it for my fathers moose hunt. I realize that the hourly rates at dealerships can be expensive, but I figured it would be worth it because they are a dodge dealer and they would be able to figure it out faster than an average joe mechanic. Boy was I wrong! The first sketchy situation was that I drove over there with no known battery problems but when I called them later in the day they stated that my battery was dead on arrival so they had to jump it and put a new battery in ($188.59 with labor costs included). On the bill I received it states "customer states battery dead, test and replace as required." Next thing was a squeaky belt which I did mention when I dropped it off. That turned into their adamant recommendation that I need to now have my water pump, fan clutch, and tensioner replaced($646.73). There were some check engine lights associated with the breaking issue. I had them clear the codes and "fix the issues" that caused said codes. There employees told me that the only thing related to my brakes that they could find wrong was a failed brake lamp switch and abs control module so they replaced both (576.84). They "cleared codes, retested system, passed. Test drove good." So after $1585.44 I pay and take my truck out of the parkinglot. Immediately, I realized the brake issue has not been fixed (full brakes by compressing the brake down 1/2 inch)and my traction control light is still on. While on the moose hunt my brakes locked up twice to the point of almost causing me to go off the road. In order to drive I had to shut the truck off, pump the brakes, and repeat until my brakes would release. When I got home I called the dealership and told them what was going on. They apologized and had me bring it in the following week. I dropped it off on Tuesday morning and hadn't received a call so Wednesday at about 4pm I call them to get an update. They said they were still trying to figure it out and that they hadn't realized before that the "parking brake levers at the rear wheels were stuck in the applied position. Will need parking brake shoes and pivots, but did not disassemble rear brakes". They also stated "they dont even know what can of worms this could mean." At this time I paid then another $228.75 for their knowledge and decided they weren't touching my truck again. So, after going in for a small recall issue and brakes, after about $1800 I am still having all the same issues before I dropped it off there. I have never felt so taken advantage of or ripped off in my life. I will never recommend anyone to go there for buying a new vehicle or for service. I am disgusted and extremely angry.
Durango Purchase - durango2015
Very good customer service. Being one of the 1st few to purchase a Chrysler product from this dealership, things went pretty smoothly as the staff is still learning the new system. Very accommodating. Highly recommended for anyone is the market for a new or used vehicle.
MyFirstNewCar - Shaunacy13
Dave at the dealership was very patient with us. This was our first time getting a car, and he explained a variety of things very thorough. The experience here was great.
Excellent sales team - Ryoung9621
I just bought a used Toyota Tacoma at this dealership. The salesperson was helpful, respectful and courteous. He was easy to work with and was positive when asked more than once for the best deal available on the used vehicle. He was assisted by others in completing the sale. It is a young, able and friendly team and an experience that was lacking in stress. We were able to come to a very fair price.
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