11 Maine Toyota Dealers

Painless! - coachbru

Painless! How often does anyone ever say that about buying a car, right? Well, if you want a transparent, comfortable, seamless and painless car buying experience go see Melanie Lacombe at Berlin City Toyota. * Disclaimer: Let me start by saying I don't throw praise around lightly, I'm a business author and speaker (my subject matter expertise is customer service, leadership and operational excellence). Melanie truly makes buying a new car an incredibly easy experience. It doesn't feel at all adversarial, manipulative or transactional. Melanie conducts herself like a trusted advisor (no gamesmanship or strongarm sales tactics), her follow through impeccable and attention to detail second to none; as a result she creates a win-win situation for all involved. Which is why when I needed a new vehicle this week I didn't even think of calling anyone else. I just bought a 2021 Toyota Sienna from Melanie on Saturday. This is my family's 10th Toyota over the past 25 years. My wife, 2 daughters, my mother and I all happily drive Toyotas. Obviously we are sold on Toyota, as it's a reliable and trustworthy brand. But as importantly we are sold on Melanie Lacombe who is every bit as reliable and trustworthy as the brand she represents. Get your next vehicle from Melanie at Berlin City, I promise you won't be disappointed.

Had 35 k maint on Jane Littlefield’s 2016 Prius and a - littlefieldbill8

Had 35 k maint on Jane Littlefield’s 2016 Prius and a install of summer tires already on rims. Was called to OK cabin filter and wiper blades. Vgave OK. Then called that winter tires already lug nuts not Toyota ones. Took correct lugs and summer tires then installed. Having wife deal with your dealership as I am aging out. We were both very pleased with the team that dealt with us and hussle they showed. Had five different folks help us through the process and all were helpful and quick to aknowledge us. Thanks to all!

Cody was great! - MrsSue

Cody was great to work with he was pleasant he showed us the car and explained it he followed up with me the next day and we bought the car

Spectacular - New truck

Bill Carr Jr was our salesman he went above and beyond our expectations to help us purchase our new truck. He was patient with us answering all our questions and returning all our calls. The truck was for my husband, I own a Toyota Camry when I decide to get a new one I will definitely seek out Bill Carr Jr.

We just bought a 2021 RAV4 which is my first Toyota - jamesfowler138

We just bought a 2021 RAV4 which is my first Toyota vehicle ever. I had the pleasure of working with Ryan Crocker. I really loved his laid back and relaxed personality which was perfect for my endless questions and lack of experience with buying a new vehicle. He was very patient and friendly and never made me feel bad for any difficulties I may have had in the process. I love our new RAV4 already, and I will ask to use him again for any future trade-ins or new purchases.

Excellent customer service! - mares3grlz

Excellent customer service! Ordered me an Uber to take me shopping while my vehicle was getting worked on! All paid for! Always very happy with the service I receive from Toyota!

I do not buy cars often, but it was a good experience and - pamelapleary

I do not buy cars often, but it was a good experience and we love our new car.

Sean the manager should not be interacting with - kdplunk15

Sean the manager should not be interacting with customers. I got a call from Sean while discussing the car with my wife, and his first words in a very smart aleck tone were "Do you want this vehicle?" We had just worked out a deal 2 hours prior. I cancelled the sale and I will never deal with Charlie's Toyota again. So much for customers being #1

Worst service we've ever had. - Dslabbe

Worst service we've ever had. Our son spent over 16 hrs over 3 appts to get his truck serviced for inspection. Never got inspected three estimates later.

I worked with Ian on trading in my 4runner and got into a... - Off Roads

I worked with Ian on trading in my 4runner and got into a new venza. He was great, willing to work with me, very friendly, and was very straight to the point. Definitely recommend this store, and Ian.