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I had one of the best experience! James Reed helped me a... - CespinosaC
I had one of the best experience! James Reed helped me a lot! And now my car is perfect! Thank You James! I’m really happy with everything! For sure I’m coming back to my next maintenance!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Excellent service and wonderful attention. Don treated... - Debibmeisel
Excellent service and wonderful attention. Don treated me like I was the only customer he had. Total personal and total service and attention. The Best !
Review of Purchase/Lease of 2020 CadillacXT5 - ebesbrown
I leased my 3rd Cadillac today using my same salesman, Robert Alexander at Capital Cadillac. Once again, Robert was able to anticipate what I wanted and like, He was able to have precisely what I wanted and what suits me. It is refreshing to have someone in this business who does not make you feel "pressured" and who honors what I think is right for me. In years past, I have had the opposite opinion of some car dealers and salesmen. Not only was Robert hospitable, Kevin Graham remembered many things he and I had discussed 3 1/2 years ago when I leased my last Cadillac. These personable touches make a customer feel appreciated and that they are not being "sold a bill of goods." LOL. Even if we are, I feel better about it because the dealership is so helpful and concerned about making my experience wonderful.
Great place to buy a car! - jdessen
They were very easy to deal with and had a great selection of cars to pick from. The entire process was quick and painless. They also gave me what I thought was a fair deal on my trade-in as well. My salesman, Chris, my salesman, has kept in touch with me post sale as well which has been very much appreciated. I would very much recommend this dealer to anyone looking for a new Cadillac.
Pepe was great and answered all our questions.... - gil.dinkins
Pepe was great and answered all our questions. Unfortunately you didn't have a Cadillac CTS which is what we were looking for. We found a CTS elsewhere and purchased it but would recommend your dealership to anyone looking for a used vehicle.
Purchased a vehicle as an out-of-state buyer and they... - BJF2017CTS-V
Purchased a vehicle as an out-of-state buyer and they made the process VERY smooth and efficient. I dealt with my salesperson Greg Bindah, the Internet Manager Godwin Kutu-Agbeko, and the Finance Manager Stew Mallon. They were all very helpful and honest in the negotiations and sales process. They take a very personal approach to their business and genuinely showed they cared. I would highly recommend this dealership.
NOT AGAIN !!! - Keith G
Took my 2015 Silverado in to have Diagnostic done due to running rough ,shuttering with light throttle increase after up to speed. After they had it two days I was told I needed a new transmission because of a bad torque converter and metal in the fluid due to mileage ( 159,000 ). I was given an estimate of $5,000.39 to replace the transmission, chose not to do that without a second opinion. I took it to a transmission shop after looking at it for twenty minutes and test driving it I was told there was nothing wrong with the transmission. Was told to change the spark plugs and wires and clean the throttle body. I had already changed the plugs and throttle body prior to this, so I purchased new plug wires installed and the truck has been running great since. The other shop said that the fluid was a little dirty and suggested I have a flush and filter change done which I plan to have them do. Had similar experience when it was Courtesy Chevrolet, thought it have may change with new ownership guess not.
Wow. What a joke. First, they show a price on their... - Qbrozen
Wow. What a joke. First, they show a price on their website before rebates but then say it is after. Second, they won't honor the transaction even if you click to buy it on their site and it shows all fees and taxes and incentives. But they won't admit it is a mistake. The customer is wrong, not them nor the website nor the numbers. Third, they'll write you nasty texts if you aren't paying double their asking price. So make sure you leave your brain and pride at home if you want to do business here.
Misrepresented the condition of a vehicle to me knowing I... - Bat21
Misrepresented the condition of a vehicle to me knowing I flew in to purchase it. The video that I was sent looked good but I specifically asked if there were scratches or dents. I was told "no". The car had both. I received no apology and, in fact, the sales manager gave me an attitude when I pointed out the above. Very unprofessional and unethical.
I recently dealth with the dealership based on the... - thevikrc
I recently dealth with the dealership based on the recommendation of my sister and brother-in-law who were friends of the owner. They swore by the owner stating "he is a caring person (supposedly a paster of a churh) and will give you the best deal possible. He gave me a loaner vehicle while searching for one that met my initial criteria. This was on a Monday and I made arrangements on Friday to find out what he found. I originally asked for a truck but when considering the costs in gas and repair, I took his suggestion on a car. He met with me, my sister and brother-in-law. When disussing the price of the car, he stated the "bottom line" was $11,200.00. He wanted me to take the car home for the weekend and meet on Monday to make the final decision. The meeting took place with the same people present and I signed the paperwork (which was blank). I was very happy to get a nice car at a decent price and trusted the dealer to deliver on his word (the owner in fact). When I received the paperwork in the mail, the price was $1800.00 higher at almost $13000.00!!!!!!!! I will never trust this person again nor buy a car from this dealership!! I can't imagine this person at church teaching "Thou Shall Not Lie" "Thou Shall Not Steal"