Professional outstanding service - fviscuse
I recently leased a TLX through Steven Ashe who’s professionalism and genuine warmth created a fun and easygoing experience.The car is awesome, an absolute pleasure to drive.
Top Reviewed Specialists At This Dealership
Good service and great staff - Paul
I am writing this review for a service visit I made to Acura of Boston. I had luckily saw that the drive belt on my MDX was torn and brought it in as soon as I could to have repaired. It was a Saturday afternoon and Bob was able to take my car in and provide me a loaner for the rest of the weekend so that I didn't have to continue driving my car. The car was serviced and Peter helped me get my car back on Monday. I had some concerns with the pricing delivered over the phone and had a minor issue with the way the car was returned to me, but it was all addressed and I had a conversation with Nick Dota the GM at the dealer regarding everything. At the end of the day, I learned how the miscommunication happened and it could have been a minor error which Peter had no control over when he priced out the repair to me on the phone. It would have been correct when I showed up. I'm glad that Nick the GM stands by his employees and am very pleased with the outcome. Will definitely return for my repairs.
Acura Product Specialist
Sales and Leasing Consultant
Very pleasant leasing experience - Michael, Leigh and Rafael - pete0001
Very pleasant Acura leasing experience with Michael Sorm, Leigh Beard and Rafael Jimenez. This is the first time getting a vehicle at this dealership and we were very pleased with the purchase (lease) experience. Engaged with them originally online and communicated with Leigh, she had Rafael work on the lease details and Michael handled the vehicle delivery. I do a lot of research on the appropriate price to pay for vehicles and I was very pleased with the price and lease terms we were provided.
Acura MDX - Publicus
At last, a dealership that actually knows something about cars! A pleasure to deal with them. Caleb was particularly helpful and knowledgeable. The value offered by an MDX is excellent.
Great experience - Djd2018
The sales person listened to what we wanted and showed us exactly what we asked for making the experience a positive one. The finance person was thorough explaining all options and promptly processed our choices. Great experience, we will be returning customers.
Satisfied - MAB
Searched for four months before locating a certified vehicle. Well worth the wait, Acura of Auburn was a pleasure to deal with salesman, sales manager, and service. Alex went so far as to drive an hour and fifteen minutes to deliver us our new car. Class operation.