865 Massachusetts Used Car Service Centers

Service for vehicle not great. need to explain what work don - Ben

Service dept I find not that great need to explain what service that has been done. the guy that change my oil has a slight attitude. needs to know how to talk to people.

Service is AMAZING! - Happy123987

I continue to have very positive experiences with Foley! The service is really top notch. I have been very pleased with the work that they do, and equally important to me, how they communicate. They are timely, responsive, attentive and take care of business. I highly recommend this dealership for sales AND service!

Staff is friendly and helpful. - Ky

Staff is friendly and helpful. They offer refreshments like hot chocolate (10/10 would recommend), have plenty of seating for waiting customers and would go above and beyond to help you find a car that would work with your wants and needs.

I had an urgent matter with my 2020 XT4, where I put a - Michelle from Boston

I had an urgent matter with my 2020 XT4, where I put a new battery in my car remote and then the car would not start. Could not even get in it. After finally being able to get into my car and no help whatsoever from OnStar, I decided to call the dealership. I plead with the person on the phone to find someone to help me, it was after 5:00, I am sure people were ready to head home and I was in a panic. The guy I was telling my issue to goes and gets Matt (don’t know his last name) but he is the shop foreman. He got on the phone and said don't worry, I know exactly what you need to do. In literally 5 minutes he walked me through and fixed my issue. I was so happy that I think I told him I was sending him a dozen roses and told my friends if he was single I would marry him lol. He is what every dealership and business needs. He obviously knows Cadillac vehicles and to jump in to help me resolve my issue, he was a superstar. If it was not for him, I would have had to deal with another annoying call with OnStar and waiting for a service to show up and they probably would not be able to troubleshoot my issue. I was also parked in a lot in the North End, which would have been very costly if I had to leave my vehicle there overnight. Whatever you pay him, you need to pay him more!!!

Great sales and service. - cnichols

Great sales and service. Raymond has always been extremely helpful diagnosing and servicing my Quattroporte. He is incredibly knowledgeable and great to speak too about exotic cars. He and Joe are clearly passionate about insuring the customer is totally satisfied.

My recent service at Hyannis Honda was excellent. - kclarkson02

My recent service at Hyannis Honda was excellent. Everyone from the gentleman that gave me a ride while my car was being fixed to Stephanie making sure everything was taken care of, I was very pleased. The update calls I received from Stephanie were appreciated -- she is very knowledgable and professional.

I took my truck in with a issue that I knew would be hard - TrckDrvr

I took my truck in with a issue that I knew would be hard to diagnose - and it was. It was frustrating for me and must have been frustrating for them too. Throughout the process they remained professional and courteous, and eventually managed to resolve the issue. Very happy with how the matter was handled.

Friendly and knowledgeable staff. - msprino

Friendly and knowledgeable staff. Service was performed in the time quoted and everything was done well.

We brought our Ford Expedition to the dealer we purchased - rmagner1936

We brought our Ford Expedition to the dealer we purchased it from because the key would not release from the ignition. After several hours we were told it there was over $2,000.00 of service needed and we needed to prepay for the parts. My husband then drove to Imperial Ford in Mendon. Within 30 minutes the manager advised that he ran the VIN, we purchased the extended warranty, so this service was covered at 100%. (There was also some other issues that the first dealership advised that was needed and not under warranty.) But Imperial did the legwork to find the warranty we forgot about. They made the appointment and gave us a rental (also covered by the warranty,) since the part would take a few days to come in. They called us to update us during the process and called us once the service was complete (something other dealerships never did.) We will certainly be using Imperial for our service from now on. Thanks Donny for the great service!

Great team go see Gene Robbins the best in service very - macarthurcherenfant

Great team go see Gene Robbins the best in service very passionate and understanding regarding the care of your vehicle

It's all about people and how they are treated. - brookspi

It's all about people and how they are treated. Service is excellent. Friendly and helpful.

Exceptional Service from Joe Swisher at Lamborghini - nycmikem3

Exceptional Service from Joe Swisher at Lamborghini Boston! I can’t say enough great things about my experience with Lamborghini Boston’s service department, and especially Joe Swisher. From start to finish, Joe provided white-glove service, ensuring that every aspect of my vehicle’s repair was handled with precision, professionalism, and care. Since I had to leave my car in Boston for repairs (from NYC), I was initially concerned about logistics, but Joe made the entire process seamless and stress-free. He was proactive in communication, keeping me updated every step of the way and ensuring that every detail was managed flawlessly.

Jeff Cutler went above and beyond to help my daughter - mcarrese

Jeff Cutler went above and beyond to help my daughter with an urgent car repair on a Saturday when the Service department was closed. Could not have been more helpful or nicer about the situation. Can't thank him and Lev Kia enough!

Had a few issues with my new Murano. But. Bryan went... - Radu D

Had a few issues with my new Murano. But. Bryan went above and beyond to make sure everything was taken care of..... great service advisor great customer service Attention to detail is also very good .... thank you for all your help

I like they video the inspector my car. - octpurple

I like they video the inspector my car. The service is always friendly. Dry pleased.

Always top-notch - Rices

We've been customers of Medway Imports for several years - sales and service. Always professional, honest, fair, knowledgeable and friendly. Barry has a great selection of vehicles and has a highly skilled service team. We would definitely recommend.

John Shaw in service in an amazing advisor. - Bellc.boston

John Shaw in service in an amazing advisor. I have been going to him for years. He’s simply the best and most efficient

I thought there was something wrong with my car, but - Maria C.

I thought there was something wrong with my car, but Jacob took care of it. He took care of it and treated me beautifully. I would definitely recommend the service center at Metro West, Acura and Jacob.

I recently purchased a pre-owned Mitsubishi Outlander - Don C.

I recently purchased a pre-owned Mitsubishi Outlander from Michaud Mitsubishi. Unfortunately not long after my purchase I had a problem with it. I fully expected the dealership to give me a hard time but exactly the opposite was true. They stood behind their product and even gave me a loaner vehicle that they didn't have to. Not only that, I got a call from the owner Kevin and his son Zach to ensure my satisfaction with the quality of the repair! Their service Manger was also extremely communicative and very easy to speak to. I couldn't recommend them more and will definitely be back when I'm in the market again! Thank you!

I went into Modern Auto on July 12, 2013 to have service... - doug84

I went into Modern Auto on July 12, 2013 to have service done to my Mazda 5. I found out that I needed break pads and break calipers for the rear but, also an emergency break cable. The whole job would cost $736.61. I talked to Joe, I told him that I thought I had extended warranty, he said "I did not get it when I purchased the car through them five months ago." Joe and I sat down and talked and he said "Don't worry about it, we will make it right and you will be happy when you leave out of here." When the job was done, he said, "Would it be far if you to pay a hundred dollars?" I said yes but, I don't have it. He said " don't worry about it." So Joe paid the whole bill for the service of my car. I would say that this place is the best place for anyone to get the services done to their cars. Also if you need to get a great car for a great price here is the place. My name is Doug and I would trade my cars in here, buy again here, and get my cars serviced here any time now.