13 Massachusetts Volvo Dealers

Only a few weeks into my purchase, but the sales - Len

Only a few weeks into my purchase, but the sales experience was exceptional. Terrance was always available to answer questions and follow up on requests. He went above and beyond. It was a total pleasure. I’ve met a few of the service personnel and Bryan the service manager seems very thorough. So we’re off to a good start.

Excellent customer service and care. - Dchis67

Excellent customer service and care. Nicole was attentive and helpful. The waiting area was comfortable and accommodating.

Pleasant atmosphere and friendly people Clean waiting - Jbella2805

Pleasant atmosphere and friendly people Clean waiting area Would have liked to have had the tv on already, not comfortable with different remote controls

This was the best experience buying a car that I have - maryprovonche

This was the best experience buying a car that I have ever had. Mark Quersher was extremely accommodating during every step of the way. He is an amazingly kind and patient sales person, I highly recommend Volvo Cars of Plymouth for your next choice when considering a new or used vehicle. An added bonus is the beautifully designed showroom.

The sales and service folks have always been excellent ! - Jack K

The sales and service folks have always been excellent ! I would recommend this dealership to anyone thinking of buying a volvo!

Service was quick and painless and great customer service - pauly

Service was quick and painless and great customer service (almost too nice). Car came back vacuumed too.

Beware of Boston Volvo. - Jenny Gelber

Beware of Boston Volvo. If I could give a minus rating, I would. Worst customer experience of my entire life. Wish I'd checked out their rathings before I went there.They gave me a printout of the car I wanted. I gave them my credit card. Then they pulled an 11th hour switch that I rejected until they admitted they made a mistake. When I went to see and sign for the car, they showed me a totally different car than the one we agreed on, and pretended I didn't remember correctly. A new level of deceptive practice and classic bait and switch. These guys cannot be trusted. As another reviewer wrote, "Boston Volvo should not be allowed to represent Volvo cars." Salesman was Steve Martinez and Manager is Steve Savage. Avoid at all costs.

Return Customer...with a Smile! - Greg&Nadine

We recently purchased our second Audi from Fathers & Sons (Audi of West Springfield). Another great buying experience and great price! We returned based on our prior buying experience and exceptional service over the nearly 8 years we owned our prior Q5. Both Vinnie and "Z" were great on the sales side and Steve the Service Manager is excellent. My wife and I have always felt that buying a car is also buying the ongoing relationship with the dealership as long as you own the car and we've never been disappointed. Not to mention the car is amazing, there is nothing like driving an Audi! Keep up the great work Fathers & Sons!

This was my first time bringing my car to Volvo Village - DennisP

This was my first time bringing my car to Volvo Village Danvers and I couldn’t be happier. Rodents chewed through wires on my engine harness and the car had to be towed in. I called to see if they could take it in on short notice, having never serviced my car there before, and they were very welcoming and accommodating. They even worked with my insurance adjuster to get the work approved. Gladys was my service advisor and she was very helpful and communicates well. They ended up needing the other 2 keys to my car, and she had a technician stop by my house on their way home to pick them up! Really great service! I’ll be bringing my car here for any future repairs/maintenance.

Very good dealer! - Yb

Very good dealer! Bought a 2024 Volvo XC60 from them without a hassle. Very good service and communication. They help us to get all the paper work done in one afternoon. We are able to pick up a thoroughly cleaned car the day after. Highly recommended!

My entire experience during this purchase was pleasant. I... - ballzeeshelby

My entire experience during this purchase was pleasant. I have purchased vehicles at Bedard Brothers in the past and have always been treated with professionalism and courtesy. This purchase was handled by a different team in the Volvo building and was an easy and friendly process. Kerry in the service area went above and beyond to ensure that the vehicle was ready when promised and was always accessible to answer additional questions I had about the vehicle after purchase. Tanner in the finance department was personable, knowledgeable and very respectful of my time during the finance process. The entire team at Bedard Brothers are approachable, friendly and attentive. This was defintely a painless and easy purchase. And I couldn't be happier with the Volvo!

This is a rather small multi-marque dealership in Hyannis... - dgreen@aswltd.com

This is a rather small multi-marque dealership in Hyannis on Cape Cod selling Volvo, Mercedes-Benz, and BMW. Their Volvo inventory is miniscule (roughly one of each model), so almost every sale has to be a special order. I found the sales manager to be friendly but ineffectual, the Volvo salesman (there is only one) to be very nice and helpful, and a BMW salesman to be a bit uptight and snotty. Six years ago, a sales of two BMWs fell through because the sales manager didn't follow up and couldn't get me the cars I wanted on schedule. Three years later, a Volvo sale died on the table because their pricing was simply not competitive. Cape Cod has a lot of well-heeled retirees, and this dealership apparently feels that they don't have to be competitive in either service or price with off-Cape dealerships. They are friendly, laid-back, and generous with test drives, but they don't seem to be very interested in whether you buy a car from them or not. I didn't.