36 Massachusetts Toyota Dealers

I am not friends or a relative of anyone here and was - andrewallin2001

I am not friends or a relative of anyone here and was asked to leave a review with no request for a positive one. I've read enough fake ones to know to be suspicious of very positive reviews - but THIS one was earned. After a very dishonest salesmen in my recent review mirror, I was very cagey going into Nu Car of North Attleboro for a used Rav4. I explained on the phone to Manny that I wanted to use my own credit union for financing, not through them. After he checked with the manager Manny said "We don't usually do that, but he said it's okay." The RAV4 I saw in the ad listing was still available and my saleman, Pat Corrigan, was a straightforward, no nonesense salesman, i.e. not really a salesman at all. His card says Client Advisor. That's actually how he was. He didn't pepper me with questions to size up my desperation, he didn't become my new best friend, he didn't laugh at my jokes, (even though they were fantastic) and he provided all the information I needed. Can I get a full-sized spare tire on a rim? No, not at this price point. Can I get another key fob for free? Not at this price point. Straightforward, but polite. I was rusty at buying a car, paranoid from my experiance at Bristol Toyota, and juggling three schedules so I was, unintentionally, an annoying customer. Pat was very professional about that. When I couldn't meet him for our appointment to accompany me in the Rav4 to my local mechanic to have him put it up on the lift and check Nu Car's assertion there were no forseeable problems, Pat offered to drive it there himself to let my mechanic inspect it, and then he did. 14 miles one way and 14 miles back. Never had a dealer rep do THAT before. My mechnic said it was as just they stated - nothing needed any repair, and there were no forseeable repairs upcoming. A few days earlier a saleman at another Toyota dealer in MA, after fighting me tooth and nail to not finance with my credit union, but with them, tried to convince me to sign a Purchase & Sale contract with the financer information left blank. He said they could only fill it in AFTER I had signed - i.e. committed myself to buying their SUV. I found that very, very sinister. So I read EVERYTHING I signed at Nu Car during closing, dragging it out to three hours. But at the end I knew everything they promised was in there, in writing. My new (to me) 2018 Rav 4 feels and drives like a new car. I wish I'd started my search here.

WOW! - jenm1231

WOW!!! Just AMAZING experience. I know there are many reviews you can read but mine comes from years of experience. This was my 40th, YES 40th vehicle purchase. Not only did Marty ( the fabulous GM) take TWO Teslas in trade with a fantastic price, but the absolutely stunning Yesenia ( finance director AKA rock star aka owner) worked a miracle and got me financed in a beautiful 2025 Lexus RZ. The price was phenomenal but the process was OUTSTANDING!!! Literally the best dealership I have ever purchased a vehicle at. Each time we walked in and out of the dealership there were people opening both doors like we are royalty to the sales manager Jose personally working hard to get ME into the vehicle I wanted. This is not your typical dealership. It’s a family. A unified business where they all work together towards a common goal. This allows the buying process to transition smoothly and efficiently. The fabulous Aleah was my very own car buying connoisseur. She has a deep knowledge and refined approach to purchasing a vehicle. Aleah was extremely well versed in many aspects of the car buying experience and a complete fashionista with those heart shaped glasses. Most salespeople make more from manufacturer bonuses so the incentive to purchase a Toyota vehicle is higher for them, yet Aleah never once tried to sway me in either direction. Aleah was extremely smart, professional and efficient. We didn’t spend the typical 12 hours at a dealer. When the Finance Director (aka bonita mariposa) stepped in, Yesenia was the most personable humble woman I’ve ever met. Yesenia was not only the type of woman you notice in a crowd for her striking beauty, but that beauty shined from within. Yesenia is just a kind, compassionate soul who truly cares about people. Harr Motors makes you feel like you matter and in a world filled with so much noise and chaos, it’s nice to have a dealership who makes you feel like they have your best interests at heart. I will never forget this car buying experience and I hope to one day, pay their kindness forward in life, because life is incredibly fragile and we never know what our future holds so learn to dance in the rain because this life is just a dress rehearsal for the next.

I can’t say enough great things about Tim Sullivan at - Rose.pielock

I can’t say enough great things about Tim Sullivan at Toyota of Greenfield. My husband and I chose a 2022 RAV4 and from the second we started looking at it Tim was so helpful. We got a fair trade in on my very tired but well loved 2012 RAV4. I had such a wonderful experience that I will definitely be back to purchase again from Tim. I picked up my new car with a tank full of gas and all detailed, then I brought it back to have it rust proofed and under coated and when I went to pick it up the gas tank was full again!! That is customer service at its finest. Huge round of applause to Toyota of Greenfield and to Tim you have definitely won me over!!

I ultimately didn't buy here due to a simple lack of - cab

I ultimately didn't buy here due to a simple lack of inventory (I wanted a Prius Prime XSE in guardian gray, and they unfortunately they didn't have any in stock), but I still wanted to write a review to express appreciation for Joel and Harley. Joel in sales was kind and didn't apply any pressure on me whatsoever, and Harley in finance offered a helpful breakdown of what a leasing option would look like. I found them to be excellent to deal with and trusted what they were telling me in terms of pricing and options, and again, most importantly, they didn't pressure me whatsoever and simply talked me through my options. If they'd had inventory there, I would have absolutely purchased with them and recommend them highly if you're considering your own purchase.

The worst buying experience I’ve ever had. - vinniedilandro

The worst buying experience I’ve ever had. Agreed on an “out the door” price on a 2020 Toyota Tundra over the phone. Got a certified bank check and proof of insurance for the vehicle. I confirmed with the salesman that I would be able to take delivery of the vehicle the same day as I live 3 hours away. He acknowledged I would be leaving with the vehicle the same day. I then asked if the vehicle can be cleaned before I get there so I can properly inspect it, he once again acknowledged and agreed. After arriving at the dealership, the vehicle was absolutely filthy, in no condition to be sold to a consumer. This is a 45,000 dollar certified pre-owned Toyota gold warranty vehicle. We then had to take the vehicle through a car wash while on the test drive. After getting back to the dealership, I still agreed to purchase the vehicle. I am now told I can not leave with the vehicle that day and would have to take another 6 hour round trip to the dealership to take delivery…. or, complete the transaction that day, and have one of the dealer’s transporters drive the vehicle 190 miles to my house, ON MY INSURANCE with no estimated date or time of delivery! Absolute insanity. Haddad Toyota’s motto is “Convenient. Committed. Compassionate.” Sure… I wouldn’t do business with them if they took 10k off the sticker price. Absolutely dishonest, shady dealer. BUYERS BEWARE!

Jeffrey Guzman did a great job fixing my check engine - georgelloyd@townisp.com

Jeffrey Guzman did a great job fixing my check engine light even though my Highlander was a couple of weeks out of warranty. Very satisfied with the whole process.