13 Massachusetts Volvo Dealers

This is my eight Volvo. - Anne F.

This is my eight Volvo. The dealership I purchased the others closed a few years ago. I went to Danvers Volvo for my last Volvo. From the moment I picked up the car I had so many issues and the service is department was horrible. Due to the poor treatment and lack of of appreciation of my being a loyal Volvo owner for 25+ years I had decided as soon as I could I would return my lease and purchased a different make of car. About a month before I was to turn my car in I had a small issue. I had no intention of giving Danvers Volvo any more business so I called Jaffarian Volvo . The Best Decision I made. I was seen that day. While waiting I took a walk around the show floor. I meet Jamie and told him that I had no intention of getting a new Volvo and the reason. He wasn’t pushy but we looked at the new cars. The service was amazing. A bout a week later I decided that I should revisit Jaffarain and called Jaime to make an appt. Jamie asked what I wanted and told me he would send me info on what was on the lot. With in a half hour I had all the info I needed. A few days later I got my new Volvo. Today I returned to Jaffarian Volvo for my 10,000 mile service. I called on Monday and was able to get an appt in two days. I cannot say enough good things about the service member Jonathan . He was so easy to deal with and he kept me updated on my service. I am thrilled I am still a Volvo owner and looking forward to a long relationship with Jaffarian Volvo. If you are looking for a Volvo I would highly recommend Jaffarian Volvo.

Excellent experience: great and accurate communication - oriels-03.amnesia

Excellent experience: great and accurate communication with prompt responses. The entire transaction went smoothly thanks to my salesperson, Madison. Highly recommend.

Purchased our XC60 from David Constant. - melmisc13

Purchased our XC60 from David Constant. Him and the dealership were very friendly, efficient, and knowledgeable from start to finish. It was the most pleasurable car-buying experience we've ever had.

Exactly how buying a car should be. - ajf2118

Exactly how buying a car should be. The process was quick, easy, low pressure and stress free. Mike Mullen was communicative, informative, professional and friendly. It felt like I have know him for YEARS! I highly recommend this dealership and Mike Mullen for your next vehicle purchase. Oh and Finance wasn’t bad either.

The 20,000 mile maintenance was extremely quick, but - EmilyG

The 20,000 mile maintenance was extremely quick, but thorough. I was pleasantly surprised that they vacuumed the interior and washed the exterior.

Bought the vehicle and have used the service department - John

Bought the vehicle and have used the service department both experiences have gone well pleasure dealing with them

Braeden was friendly, helpful and answered all our - healdie

Braeden was friendly, helpful and answered all our questions with no pressure. He was very pleasant

This was my first time bringing my car to Volvo Village - DennisP

This was my first time bringing my car to Volvo Village Danvers and I couldn’t be happier. Rodents chewed through wires on my engine harness and the car had to be towed in. I called to see if they could take it in on short notice, having never serviced my car there before, and they were very welcoming and accommodating. They even worked with my insurance adjuster to get the work approved. Gladys was my service advisor and she was very helpful and communicates well. They ended up needing the other 2 keys to my car, and she had a technician stop by my house on their way home to pick them up! Really great service! I’ll be bringing my car here for any future repairs/maintenance.

Return Customer...with a Smile! - Greg&Nadine

We recently purchased our second Audi from Fathers & Sons (Audi of West Springfield). Another great buying experience and great price! We returned based on our prior buying experience and exceptional service over the nearly 8 years we owned our prior Q5. Both Vinnie and "Z" were great on the sales side and Steve the Service Manager is excellent. My wife and I have always felt that buying a car is also buying the ongoing relationship with the dealership as long as you own the car and we've never been disappointed. Not to mention the car is amazing, there is nothing like driving an Audi! Keep up the great work Fathers & Sons!

Exceeded my expectations from start to finish! - CAnderson

Exceeded my expectations from start to finish!! Hands down the best car buying experience I have ever had. I was a little nervous and bit skeptical being a female making a large purchase in a male dominated industry. I felt not only comfortable, but like Kevin and his team give off more of a family vibe, with quality dealer inventory. Started off with Chad via internet who was very helpful, and eventually directed me to the Sales manager Scott, who further assisted me with test drive, vehicle knowledge and no haggle pricing. After I fell in love with my Volvo XC90 with one owner and low miles, I had the pleasure of meeting Chris in the business office, he was awesome! Explained everything about my vehicle, even some fun facts about the history. Throughout the entire process Kevin was a super star GM, making me laugh while overseeing everything, not missing a beat, making sure I was having a positive, pleasurable experience the entire time! I am so happy that I now have a trusted relationship with Kevin and his Volvo Auburn family! Ps. Best coffee/tea machine while you wait in the showroom :) Like Share

My entire experience during this purchase was pleasant. I... - ballzeeshelby

My entire experience during this purchase was pleasant. I have purchased vehicles at Bedard Brothers in the past and have always been treated with professionalism and courtesy. This purchase was handled by a different team in the Volvo building and was an easy and friendly process. Kerry in the service area went above and beyond to ensure that the vehicle was ready when promised and was always accessible to answer additional questions I had about the vehicle after purchase. Tanner in the finance department was personable, knowledgeable and very respectful of my time during the finance process. The entire team at Bedard Brothers are approachable, friendly and attentive. This was defintely a painless and easy purchase. And I couldn't be happier with the Volvo!

This is a rather small multi-marque dealership in Hyannis... - dgreen@aswltd.com

This is a rather small multi-marque dealership in Hyannis on Cape Cod selling Volvo, Mercedes-Benz, and BMW. Their Volvo inventory is miniscule (roughly one of each model), so almost every sale has to be a special order. I found the sales manager to be friendly but ineffectual, the Volvo salesman (there is only one) to be very nice and helpful, and a BMW salesman to be a bit uptight and snotty. Six years ago, a sales of two BMWs fell through because the sales manager didn't follow up and couldn't get me the cars I wanted on schedule. Three years later, a Volvo sale died on the table because their pricing was simply not competitive. Cape Cod has a lot of well-heeled retirees, and this dealership apparently feels that they don't have to be competitive in either service or price with off-Cape dealerships. They are friendly, laid-back, and generous with test drives, but they don't seem to be very interested in whether you buy a car from them or not. I didn't.