154 Michigan Chevrolet Dealers

Purchased a New Silverado, Process was so easy with - pdicarlo

Purchased a New Silverado, Process was so easy with friendly staff. I would recommend this dealership to everyone.

Tina did a great job getting my car in and out with - Jknee2005

Tina did a great job getting my car in and out with everything it need to be done

They help us with everything we were looking for. - jyeomans

They help us with everything we were looking for. Found the type, year and color.

I worked with Mayo Noriega and he was personable, - hschonle27

I worked with Mayo Noriega and he was personable, professional, straightforward , honest in answering my questions. My car had a sticker on window indicating “needs work”. He explained why and off set cost of the inspection in price of car. The service department (Jeremy and Kenny) also through and while the Equinox I purchased does need work, the car is safe, I have estimates on repairs and can prioritize. It was a good experience and look forward to the next experience.

My husband and I ordered a 2023 Yukon from Team One. - hertrichj

My husband and I ordered a 2023 Yukon from Team One. We literally sent in the build we wanted and waited 5 months for it to be delivered. When we picked it up, it didn't have the rear entertainment screens we had ordered. The salesman tried to say he thought we didn't order it then seemed to realize he messed up and told us we could get factory GM screens installed and he would order them for us. We had the option to reject the car at this point but he admitted (in writing) we could get GM factory screens so we agreed to have them ordered and he said it would be a few months. After a few months, he didn't respond to any emails we sent. Turns out, Team One told us they can't install the screens after they build the car. So the salesman LIED to us in order to get us to keep an $80K vehicle. The GM told us that there wasn't much he could do because we "owned the car for 8 months at that point". We kept the car because their salesman lied to us. We will never buy another car from Team One and will tell everyone we know not to. Such a terrible experience when we paid $80K cash for a car we specifically ordered and the management didn't care one bit.

Excellent Dealership, very professional Staff, very - jbearduaw

Excellent Dealership, very professional Staff, very friendly would recommend this Dealership. Clean bright and friendly. We ordered a new Traverse, and are very please with the vehicle. Scott and staff did a great job. Thank you. (:

We were referred to him by our Priest at Church. - timlax2010

We were referred to him by our Priest at Church. Justin has helped my family purchase two vehicles from him so far. Great service, no xx, and transparency in pricing. He was very fair and accommodating. I think it's also great that his family is from the local Lake Orion community. His grandfather Wally was an integral part of building up the community.

The service department is awful. - lanavanhoe417

The service department is awful. We bought two different plans, one for the car and 1 for the truck. First, you make an appointment and still have to wait depending on how many drive in oil changes there are. We’ve had 2 problems that we “know” of. The program was for oil, tire rotation and 27 point inspection. That is a laugh. One time they said they wouldn’t/didn’t rotate tires because we needed at least 2 new tires. First, they should come find you, ask if you still wanted them rotated. They have no idea what our thoughts are on that. Next..on the truck they checked every box on their inspection form. Not even a week later, husband was checking out something in the area of the filter and surprised there was a squirrel nest, complete with nuts etc. Had to have been for quite some time. Took pictures and actually took it in and service MANAGER says he’s sorry.Has a lot of new guys and they must have missed it. That is our problem? We paid good money for the plan expecting good and COMPLETE service. Brought the car in for service. We were having a problem with it making a squealing noise and a clunking noisewhen turning l. Asked them to check it out. Pick it up, said all was good, again inspection report had all things checked. Take it home, next day squealing/clunking noise still there. You tube university here we come! First thing to check, steering fluid. Well guess what, barely a drop in there - 2 days after service was done. Then you start wondering what else did they miss. Get the opinion email to fill out saying they hoped we could give them all 5’s. In both these instances we could not. Reached out by e-mail, NO RESPONSE. Actually got a second one, replied again by email- no response. In March I sent another e-mail. Response THANK YOU!!! (not sure for what)) Will NEVER take our vehicles to this dealership. (GRAND HAVEN)

They fixed my truck. - mkindel71

They fixed my truck. I had a loaner vehicle, while my truck was being fixed, which helped a lot.

Service after the sale means everything to me! - Terry Schollmeier

Service after the sale means everything to me!! With this expectation, Tyler Automotive exceeded my expectations and I give them a 5* rating!!!

Another amazing thing Russ in Service and the staff at - rayleenoates

Another amazing thing Russ in Service and the staff at Don Nester Roscommon went above and beyond all I can say is Great Customer Service which is rare in this day and age. Thankyou again all so much!

outstanding service from this dealership from purchase to - lasplace

outstanding service from this dealership from purchase to service Josh was great in explaining my questions- appreciated it so much

I purchased my 2014 Ford Explorer from Ed Koehn in - Hannah

I purchased my 2014 Ford Explorer from Ed Koehn in Rockford on November 22nd. Approximately three hours after purchasing the vehicle, it experienced a long crank upon starting. I brought it back to the Rockford dealership on Monday morning, where they refused to address the issue. I then took the vehicle to Ed Koehn in Wayland, where they replaced the fuel pump under the warranty (I paid the $100 deductible). I drove the car for two days, after which the long crank issue returned. I contacted the Wayland location and was instructed to bring the vehicle back for re-diagnosis. I dropped it off on Monday, December 29th. The dealership had my car for a total of five weeks. During this time, communication was minimal unless I initiated contact. After several weeks, they reported that all six fuel injectors were bad, stating they believed the previous owners had used the wrong type of gasoline. One employee informed me that the warranty would cover the repair so we said they had the go-ahead to tear the engine down. After several days of hearing nothing, I called again and spoke with a different employee who told me the warranty company was not covering the repair and that they would complete the work for a discounted rate of $1,000. I questioned how I could be held responsible for damage allegedly caused by the previous owner, especially since the dealership’s website states that all vehicles undergo a thorough inspection prior to sale. I was told the vehicle was sold “as is” and that they would not cover the repair. At this point, I no longer trusted their diagnosis after obtaining another professional opinion. I was charged an additional $120 for the teardown, which I only authorized because I was falsely told it would be covered by the warranty. When I went to pick up my vehicle last week—after five weeks—it had approximately 16 inches of snow on it, indicating it had not been started or driven in several weeks. Upon starting the car, the check engine light was on and the vehicle was misfiring. When I initially dropped it off, the car was fully drivable aside from the long crank issue. There was no check engine light and no misfire. At this point, I have driven the vehicle for a total of two days and three hours and have paid an additional $220 with absolutely no resolution. I now have to pay for a tow truck to take the vehicle to a different mechanic to avoid damaging the catalytic converter. I have attempted to go through the chain of command with no resolution. I am absolutely disgusted and heartbroken by how this situation was handled. I come from a family of Ford loyalists—my father dedicated 18 years of service to Ford. However, due to this experience, I will not be purchasing any future vehicles from Ed Koehn and will be advising family and friends to do the same. I understand that I purchased a used vehicle, but when you buy from a well-known dealership, you expect some level of protection when serious issues arise within three hours of ownership. This entire experience has been a headache, compounded by poor communication and inconsistent information from multiple employees. I would strongly advise against purchasing a vehicle from any Ed Koehn dealership.

Top notch sales and service - LHall

Excellent service every single time I walk through the doors! Got an amazing deal on a 2019 Traverse. A+ repair after my Traverse was hit, got it back better than new, you can't tell it was ever in an accident and it was shiny clean. 100% would recommend to everyone I know!

WHY EVEN BOTHER TO HAVE A SERVICE APPOINTMENT? - Lolli928

WHY EVEN BOTHER TO HAVE A SERVICE APPOINTMENT?!?! I had a 10 a.m. appointment today for an oil change/tire rotation. I got in my finished car at 12:05 p.m. TWO HOURS FOR THIS?!?! I've NEVER had to wait this long. If service was running late, how about telling your customers? Moran recommended another service for my car at the very last minute, but since I was already running late for another appointment, I couldn't stay. Now, I have to schedule another appointment! Two hours is just insane. I guess maybe if I schedule it as the first appointment of the day, I won't have to wait so long. Not a happy camper.

They were very friendly and very helpful. - Chelsea.mchugh

They were very friendly and very helpful. It made the process very smooth and enjoyable.

Tyler was great! - heavenboundnurse

Tyler was great! We found a 2018 Chevy Colorado at this dealership. It was exactly what we were looking for! Tyler had it sitting out front waiting for us when we arrived. The whole purchasing process was extremely smooth

I would recommend Sheila, not the financing team, I would - Amy C

I would recommend Sheila, not the financing team, I would suggest using your own. Overall my comments: Sheila helped us with everything we needed in regards to the car, getting the car and communication around financing. The financing wasn't the best experience. We have bought several GM vehicles in the past and never had an issue with financing. We wanted to put a 5k down payment and we always use our GM credit card for this, we were limited to 3k and used my debit card to pay the rest. With that said, my debit card was charged twice for 1500.00, total 3k. Thankfully I have the funds to cover it, however, at the time of this survey it is still not in my account and hoping it won't be overdrawn in the next few days. Sheila has told me it's on its way back to my account, just not sure when? It's very frustrating that different GM dealers have different rules about deposits. If we would have been able to use the card as we thought, we would not have an issue with my bank account right now. Very frustrating!! Also, we were expecting another $400.00 off as we choose GM financing and did not get that. If I would have known ahead of time, I would have choose my CU with a better rate!! Very frustrating and didn't find out until we were at financing and signing on Friday night.

Had a good experience with Mike, Ron & Rick at Tinney in - Johnson.allyn

Had a good experience with Mike, Ron & Rick at Tinney in Greenville. Small town pride.

don’t usually leave reviews, but I have to give a - Jonathan S.

don’t usually leave reviews, but I have to give a shout-out to Zachary Buckles at Bookwalter Chevrolet. From the second I met him, I could tell he wasn’t like the typical car salesman. No pushy nonsense. No fast-talking games. Just a good, honest guy who actually cares about helping you. Zach took the time to really listen to what I wanted, not just what he wanted to sell. He was upfront about everything — pricing, options, even things I didn’t think to ask. The whole experience felt easy and comfortable. And at the end of the day, I left with a great vehicle and peace of mind knowing I got treated right. Go see Zach Buckles. He’s the real deal. 💯🚘

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

great salesman & dealership - Michael

Matt Seguin is quickly replacing the legendary Mike Tucker as the go to guy from whom to buy a vehicle Up North. Nice smooth transaction from my first email quote until the arrival of the plates. Priced fairly. Thank You Matt and the team @ Cliff Anschuetz.!

I just bought a car from Graff here in Mount Pleasant. - houghtonsurvival

I just bought a car from Graff here in Mount Pleasant. Two and a half months later my engine light went on and I went into the store and spoke to Shane. He was very helpful and told me he would WAIVE the diagnostics charge of $150. So I took it in the next morning and the lady I spoke with told me that they have a charge for the diagnostics. I told her that Shane said that they would waive that fee so she, very rudely looked at me and said I hardly think so. So she called Shane and he said he never said that. Apparently what he said was that he would "scan" it for free. That I can do at the auto parts store. I will never buy another car from ANY of the Graff locations. This is completely unprofessional. I understand that it's under no warranty but literally I bought this two and a half months ago.

Misleading information - Alan26

Was told they stilled had a vehicle that was listed online when I called, traveled 2 hours there to be told that it was on hold the whole time, however, that the supposed buyer had yet shown up or even test drove it! Thanks for having me drive 2 hours there steve when I could have used that 4 hours going to a dealer that actually had one for sale. Wasted a vacation day from work for this!

I just purchased a new 2024 Silverado 2500, and I cannot - Dave

I just purchased a new 2024 Silverado 2500, and I cannot say enough good things about the experience of working with the staff at Dave Kring Chevrolet. I can highly recommend this very friendly, knowledgeable and professional team!

They worked with us. We were able to get an appointment... - mcmroost

They worked with us. We were able to get an appointment quickly. Fixed our brake issue in an expected time frame. Great experience. Thank you so much everyone!

Great group of people. - Joe

Great group of people. Pleasure to deal with and put me in an awesome vehicle.

My current review on their google pg Do not get - Roberta KolarGreen

My current review on their google pg Do not get service done there. We had our truck towed there over 2 weeks ago due to possible transmission problem, hasn't even been looked at and wasnt given a loaner while they take their sweet time so we are struggling with only 1 vehicle while they xx. Dont waste your time....and we bought it there....you would think the service would be better Update : It has now been 6 weeks and no the team never reached out, we have to call them. Our truck was supposed to be ready for pick up yesterday, now they say possibly tomorrow...still no loner vehicle while they want almost $10,000 to fix it.

Overall, a good experience - sportsjoe13

During the course of my purchase experience, we ran into some issues that can mostly be chalked up to coronavirus related. At one point there was a breakdown in communication and I almost walked away and bought my truck from a different manufacturer or dealership; however, Bob went above and beyond my expectations to make it right. Both he and Paul were at the dealership for about two hours after they closed figuring things out so I can get the truck on time. It also took longer for the paperwork to be completed than I was expecting; however, I believe this is mostly due to most places (secritary of state and banks) either not being open or working from home. After all things considered, I have been satisfied with the service from the sales dept.

Great service goes to great lengths to get you credit on - Skidrock84

Great service goes to great lengths to get you credit on a used car no matter what your situation fast friendly hometown dealership