8 Michigan FIAT Dealers

They corrected the issue of a bad fuel pump. - kendrapryczynski

They corrected the issue of a bad fuel pump. Thank you for your help Lafontaine

Mike was friendly and easy to work with. - kappesl

Mike was friendly and easy to work with. Definitely worth the drive from up state.

YOU NEED TO GET A VEHICLE FROM THIS COMPANY! - Andrew James

YOU NEED TO GET A VEHICLE FROM THIS COMPANY! GOLLING IS AN AMAZING COMPANY! I wanted to share with you my thoughts on the Golling Alfa Romeo Experience because I have had experience with other dealers as you know. Unfortunately, completely satisfied does not compare to what I experienced with you. Utterly satisfied, Exceptionally satisfied, Totally Blown Away satisfied are more the theme of how I feel. You listened to me and that was the most important part. You guided me in the right direction and didn’t take advantage of your customer. Constant communication during the purchase process was key. Honest and open conversation about the direction I should be going in regards to lease vs finance was greatly appreciated. Tim: You have a way of really making a person feel welcome. You have an ease and smoothness about you and I appreciate that. Really, a true gentleman. I will be singing your praises to everyone I meet. You managed to build a very strong and long lasting relationship with us in very short order. I hope that your managers and executives of Golling understand what an important role you play. James: You are a professional and an excellent manager. Your store is impressive and clean, and the attention to detail shows through. Mr. Golling should be very proud how you manager this part of the business for him. I appreciate you listening to me and helping me through this process. Kyle: What can I say? You take the brunt of customers frustrations and manage to keep a smile on your face. You have always been kind and understanding to me and I appreciate it. Thank you for all of your help in the past and I look forward to seeing you in the future. Your a big part of why I stayed with Alfa Romeo. Your honest, dedicated, and a consummate professional. I believe that Golling is lucky to have you on the team. Amazing, job with everything! Mr. Golling, thank you for making this all possible for me. It’s not very often an owner will go to bat for someone they have never met. I can’t tell you how much this means to me. You have a customer for a very long time. Your organization is something to be exceptionally proud of. You put the customer first and it shows. Every interaction that I have had with an employee at Golling has been consistently exceptional. One day I hope to meet you in person and just shake your hand.

In person service good. - ram150037924

In person service good. Keeping me informed not so hot. Ordered seals for my car they told me they were on back order. 3 months later still no word on them Finally called and had them in 4 days. Had my car for over a week and had to call every other day to get an update.

Blatant False Advertising – Worst Car Buying Experience - chandra.vaddamani

Blatant False Advertising – Worst Car Buying Experience in Decades We found a used Mazda CX-5 listed at this dealership, advertised clearly as being equipped with Apple CarPlay/Android Auto. We went for a test drive, liked the car, and trusted the listing. My daughter tried checking the feature on-site, but it didn’t work. We figured maybe we just didn’t know how to operate it and assumed it would work once we got familiar with it. BIG MISTAKE. Turns out, the car did NOT have Apple CarPlay at all. Zero. It was falsely advertised, plain and simple. My daughter had to move states within a week of purchase, so we had no time to bring it back. We went to the Mazda dealership to get it installed – $550 out of pocket. Add in the cost for replacing bad brake fluid and it totaled nearly $900 in expenses within 3 days of buying the car. I went back to the dealership, showed them the listing, and directly asked them why they listed a feature that the vehicle didn’t have. I asked, “Isn’t this false advertising?” The response? A very calm, unapologetic “Yes, it is.” No attempt to fix it. No compensation. No ownership of their lie. Just an admission of guilt – and then a shrug. This was intentional deception. They knew what they were doing: slap on a feature list to make the car more attractive and hope the buyer doesn’t catch it until it’s too late. And they have the audacity to hide behind “we’re not responsible after the sale.” And then there was the financing nightmare. The finance guy tried to push a warranty down our throats, using scare tactics and saying “anything can go wrong” – the usual fear-mongering nonsense. When we resisted, he casually mentioned they make more money from repairs and service than from car sales. Think about that. This is an Alfa Romeo dealership basically admitting their real profit is from vehicles breaking down, not selling them. I've been driving since 1997. This was hands-down the worst experience I've ever had at a dealership. They lied outright, admitted it, and still did nothing. This was my daughter’s first car, and it was supposed to be a positive experience. Instead, it was a lesson in how shady and dishonest a dealership can be. I will NEVER return to this place, and I strongly advise anyone reading this to stay away. There are plenty of honest dealerships out there. This is not one of them.

Casandra is Great! - paula bonarrigo

Casandra was introduced to me from a longtime friend&client!! She really went above the call of duty for me!! She exceeded my expectation! I will refer Casandra to anyone looking for a Fiat!! GRATZIA BELLA!!

Taken care of right! - Kimik

I have never had a better experience with car buying than I did at Ziegler with Greg Ireland, he made the process so comfortable and stress free, with no pressure. He took care of us after the sale as well, buy setting up an appointment to go over all aspects of our vehicle to make sure we were totally informed on how everything worked. I highly recommend that if you are looking for a new or used car, go to Ziegler in Granville and ask for Greg Ireland. You will be taken care of right!!