Painless - Laura K
Always helpful! I bought a used Mazda six months ago with the Car Select pass; haven’t had any trouble using it for oil changes or getting a loaner vehicle when I want to drop my car off for service. the team is always friendly and quick to respond. I always get the impression that the team is looking out for my best interests, especially when it comes to cost.
Top Reviewed Specialists At This Dealership
Love this dealership! - StephB
I get so stressed out going car shopping. This car buying experience was fantastic. No pressure from salesman and was treated with respect. Love my new red CX-5. Thanks
Zoom Zoom - Mazda3and Me
Found the Mazda 3 I wanted in Bomarrito's online inventory, called Sal with my offer, and had a handshake on out the door price in under 1 hour. That's how I like to buy cars once I make up my mind. No hidden costs, no high pressure sales, and getting a deal done fast.
I'll give Bommarito Mazda a shot next time I'm in the market for a new ride.
World Class Experience - Rebecca PH
Husband and I were blown away with our experience. From good music to friendly staff, they all seemed to genuinely care about us. Don Taylor was top notch and Katie and Jasmine Heitz were very helpful. Austin, the GM was very aware we had been there for awhile and even bought us a sandwich down the street, even remembered no onions. lol. Sending my brother there soon to hopefully buy. Thanks y'all.
Best customer service ever! - toolrules
Skylar and Lisa have the best customer service skills ever! I will always go back to Premier Mazda because of their superior customer service!
Men Of Their Word - stular
I have bought cars for many years and this had to be one of the most easiest purchase. The sales staff were great. The Manager was upfront and worked with me. Then when I got to the finance it went so smooth. What was promised to me was delivered on time and more. Will be coming back here if I need to purchase another vehicle. Its nice to see men stand behind what they say these days. And a GOOD FIRM HANDSHAKE can still seal a deal. Thanks
Excellent Service - Mazda123
LouAnn is the best auto salesperson I have ever dealt with. She listened to what I had to say and I never felt pressured. This was the easiest new care transaction I have ever made. I definitely recommend her and the dealership!
Great Experience - Tony96
Great Experience, friendly and courteous staff, as soon as you walk in the door you were greeted and not rushed into something you don't want or can't afford. Provided up to date information and even searched the web for similar trucks to make sure I was getting the best price, if they don't have it, they can find it and get it for you.
Tires out of balance - Not-trustworthy
Was looking for a truck so test drove a used 2500 Bening had. The front end vibrated at certain speeds their service department had put new tires on and they were not balanced correctly. It took a knowledgeable customer to tell them what was wrong with the truck that it was vibrating. They worked and it andnit was better but had to be told again it was still out of babalce before the test drive was successful. Someone doesn’t know what they are doing in the service department.
Garbage Dealership - ErikNC
Awful, disorganized dealership. Had to make multiple trips to the lot after taking delivery because they didn’t put a temporary tag on the vehicle before sending me off. They also misplaced the floor mats I was promised as an attempt to make up for the inconvenience I experienced with the finance dept not beginning the financing process when they were supposed to, before my arrival the day after agreeing to terms.
Then, get this: I wake up to three pages of text from my salesman Greg Kimbrell berating me for giving him an 8/10 on the Mazda survey (due to the organizational lapses mentioned before) because “he felt he gave 10/10 service”. I began my day with a text argument with a grown man over an objective review. I am the customer. 10/10 service doesn’t include forgetting the crucial step of putting a xxxx tag on the car. And it definitely doesn’t include blowing up my phone like a scorned ex. I’ve never experienced such childishness.
Then: it took me 2 months to receive my plates, due to the fact that my salesman Greg didn’t reply to the DMVs request for more info (since the original paperwork wasn’t filed properly). Was told by the GM of bommarito that the paperwork was sent back to bommarito and sat there for 10 days. It would have sat there indefinitely if I hadn’t called due to my dealer tag expiring.
Then- when I did get a call from my DMV- I was told I had to pay an additional $120 because the dealership only sent $80 to cover tag and registration! What am I paying you for when I pay you $250+ for doc fees? I will be recovering that $120, especially considering the absolute headache I had to endure. And I’ll be contacting Mazda corporate if not.
Lou Fusz Mazda