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Brandon B was awesome, and he definitely provided an... - shakeshiaallen1
Brandon B was awesome, and he definitely provided an amazing experience from beginning to end! I will definitely be sending family and friends his way.
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Good service and staffs are kind. But service fee is... - outnet21
Good service and staffs are kind. But service fee is little bit higher than I expect. Rest of things are good and reasonable. Thank you
Just took delivery of a Porsche GT4 from Napleton Porsche... - Klinkman
Just took delivery of a Porsche GT4 from Napleton Porsche Springfield. These cars are difficult to come by and Jon Hansen went out of his way to secure me an allocation for a new GT4 and I was able to order it exactly the way I wanted. I was a bit concerned being an out of state buyer but the entire process was seamless with no surprises or hiccups! Thanks Guys!
My husband and I purchased a vehicle from Carl Carter,... - dmf0722
My husband and I purchased a vehicle from Carl Carter, and we had an awesome experience. I had reached out earlier in the week regarding a used Jeep Wrangler and he was more than willing to answer all of our questions prior to scheduling the test drive. He was very personable and wasn’t pushy when it came to us buying the vehicle, and he was able to get us a great deal without much haggling. Overall it took us 3 hours from test drive to driving it off the lot, which is the quickest car buying experience I’ve ever had. I highly recommend this dealer and working with Carl!
Poor Service and Poor Quality - idealss25
I took my 2018 Mitsubishi Outlander to the dealer in reference to a knocking noise coming from the front wheel area of the car. The car has 40k miles and is serviced regularly. Once inspected by the dealer, I was told that vehicle has been in an accident and the strut was bent, the alignment needed servicing and it needed all 4 tires replaced. The vehicle has never been in an accident and had a clean car fax when purchased. The vehicle is serviced regularly and we were never told it needed tires. We advised the service manager that we purchased an extended warrantee and it should be covered. The service manager told me since the car has been in an accident the service would not be covered under the warrantee. I advised the manager again that the car has never been in any kind of accident but he did not listen. So he quoted me a price of roughly $780 before taxes for the struts and the alignment service. I said no at first then called other shops to get other quotes and discovered that most of the shops in the area were charging between $780-$850 for the work, so we allowed the dealer to perform the service. The dealer kept my car for about a week and once we received the car back, the knocking noise was even louder and the car rode extremely rough. We called the dealer and advised them that nothing had changed and that car rode worst then before we dropped it off. The service agent told me that we should have purchased the tires for the car and told me that the shop was about to close and to call back first thing Monday morning.
Jeff knew just what we were looking for and continued... - Parm
Jeff knew just what we were looking for and continued watching for our best buy and trade in value he never stopped looking & contacting us until he found the perfect new car and great trade in program. Then step by step he explained all the paper work which we really appreciated because he knew the legal fine print that we may not of caught. Thanks jeff for your customer service and further contact with us. We will purchase from Jeff again in the future at Cecil Myers in Saint Joseph, MO.
excellent services - Diamond Girl
I have never had this kind of service as long as I have been purchasing Car's no stress they work with you even if you have challenge credit. I had the best experience if I had to do it again I wouldn't go any place else. Thank You Guys Mrs. Diamond
Joe Machens Mazda Mitsubishi