I was looking for a used car when I met Stephanie Murphy - professionalreviews2025
I was looking for a used car when I met Stephanie Murphy at Diers Ford in Fremont on April 19. She genuinely welcomed me into the dealership and REALLY LISTENED to me talk about what I needed in a vehicle. She took time and sat down with me to help me figure out what vehicle might best fit my needs. Stephanie REALLY HEARD me. On her computer, she selected a few options in the Diers lot whose features fit my list of criteria. We narrowed down the choices. Then she took me to the lot for a closer look.
Stephanie patiently answered all my questions, including making quick searches of the Internet to provide more details. She arranged a test drive and demonstrated several unfamiliar features on the car. After my visit, she called me to see if I had any more questions or needed any more help.
While I did not end up buying a car from Stephanie on this occasion, she made a lifelong customer of me by being unfailingly positive and pleasant, especially when I called to say I had made a decision to go a different direction. No shame. No blame. She kept that door open by truly wishing me well. In short, my encounter with Stephanie and the Diers Ford dealership was highly satisfying and productive. I would enthusiastically recommend them to anyone on a car-buying journey.
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