For a year and a half been trying to get a recall done - AG
For a year and a half been trying to get a recall done and a door hinge replaced. I was told once the parts come in they will call. I have sent numerous emails with no reply. Took the truck for an oil change and told them what happened they explained they would order parts and let me know when they came in. Still nothing. Sent another email and actually got a reply from a nice man, who said the parts department would call me back and he would take this to his manager. Still, no reply back, no phone call. Emailed GM but never heard back from him either six months later. Might have to drive an hour plus, to another dealership.
Read More