Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
First vehicle service - Bob218100
This is the only GMC dealership in Reno, Nevada as well as the first service I experienced on my GMC truck. My first service was free. Before I purchased my GMC, I had an over 30 year relationship with a service advisor at a Chevrolet dealership in southern CA. Hoping that I can establish the same relationship with Rodney Helsel at GMC.
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
"The Customer Comes First." - gordonfriedman
Where should one start, that is the question? From the moment one walks through the doors until you pull out with your new vehicle, your treated like a King and Queen. As my wife and I were entering the location we were greeted by Carlos Velandia and we were immediately on our way to a fantastic experience. We all know how one hates to go to car dealerships and go through the agonizing give and take, push and pull until you get so tired of the whole process, you're ready to walk out. Not so here at Fairway Chevy/Buick/GMC. Carlos and Lance made sure that everything was done correctly, thoroughly, with complete satisfaction and courtiously. This was our second time getting a car from Fairway and it only got better. I have already told any of my friends looking for a new vehicle to stop what there doing and go see the folks at Fairway.
Buick GMC Sales
Sales & Leasing
acadia - Fantinc8
I was treated excellent and got an awesome deal! I couldn’t be happier!! I would highly recommend them! They gave me their time and energy and worked hard to get me the very best financing!
Allen was great - GuTZ
Allen Wright was very helpful and took care of my truck issues. I had no worries at all. As a vet I really appreciate the attention to detail of customer service.
Thank you again Allen!
Awesome Service - CARMEN&ROBERT
We have bought two vehicles through Nancy Bertolucci (not sure if I spelled it right). She is awesome and the whole team, including the Service Team bend over backwards to help out a customer. If our car has a problem, they always call and try to get it covered under my warranty. I have had no problems. Robert Singleton is our Service rep.
Same is Great! - Terrain
If Great customer service is the same, We would want the same everytime! Cookie greeted us on the inside waiting area, coffee and pastries. Moe remembered us and suggested the next kind of vehicle we should get! Time was efficient for service request. Tim and the greeter was attentive. What an experience!
Horrible Poor - unhappytraveler
our truck broke in bishop California had it towed to Michael Hohls sales people (3) (Eric) (Ron) ( Charles)told us they diagnosed our truck and would need a new engine $22,000.00 so they could sell us another truck that we could pull our fifth wheel with . we were purchasing the truck and in the mean time the service manager (chuck) called me wondering why i hadn't faxed the signed repair form. I told Chuck that the sales managers was telling us new engine $22,000.00 he said that was rediculess the service hadn't diagnosed the problem . so it was diagnosed $11,000.00 repairs no new engine. so we got out of the other deal on the other truck that cost us $ 30,000.00 because the sales managers lied to us and had our truck repaired for the $11,000.00.And they took our out of town check for the sale of the other truck but they would not accept our out of town check for the repair..our fifth wheel was in Bishop California and we had to get a rental and we made several trips to Carson city. LIAR$ LIARS LIARS!!!!!!!!!! Horrible business up to the Manager/ Owner except the Diesel Mechanic. Juakin was a Horrible Horrible person to work with and John Group in finance was a great help and a good person.
Screwed at service counter - Bilatserkva
Knew what was wrong when I took it there, they said they would look at the car for $130 but that would be applied to bill if work done there. I told the service tech what I wanted when I arrived, he waited till after I agreeded to let them examine the car for the fee that they don't fix just that broken part but replace whole system instead, even though the part of the system they where going to replace was working just fine. $180 repair goes to $420...
Reno Buick GMC Cadillac