fast and friendly processing of our purchase - Marc1
From the time we entered the dealership all the personal were informative about the Cadillac CT6 and the CTS series. A full demonstration of the CT6 was presented by Joe Murray. Tucker Ugalde explained the Mechanical Repair Service Contract, the Luxcare Protection technology and expedited the completion of the purchase documents. In all a pleasant purchasing experience.
Top Reviewed Specialists At This Dealership
Senior Sales Consultant
Customer Service - Matalv
I recently purchased a 2017 Camaro SS and had an amazing experience from the sales and finance team. Jaime and Monica did a great job.
Buick GMC Sales
Sales and leasing
Great Experience - ckerby
Sales person was very knowledgeable about the trucks we were interested in. We were offered a very good purchase price on the one we chose first time around with no back and forth. We also received a very good trade-in price. Finance dept made the experience quick and painless. Highly recommend!
Excellent Customer Service. - Yukon
Very pleasant experience. Informed about work and costs all the way. All departments shine with a professional luster. you are treated like they appreciate your business, no matter how busy they are.
10years of service - Mks919
I’ve been coming here for more than 10 years. Have a great experience, loaner car when needed, the truck was washed after every visit. NOW with a whole new team, NOTHING is good Chuck is not good with customer service always has to talk to someone else about what’s going on with truck. NO more wash no more loaner no matter how much you send. Heading to Reno next time AND NOT coming back
Terrible customer service - A
My car shut off while I was driving down the road. I wasnt able to turn the wheel or give it gas. I was lucky that I was going slow and I was able to muscle the steering wheel to the side of the road where I could shut the car off and restart it. I took it in and the service person that I had to deal with was very rude, she kept talk down to me and made me feel like I was an inconvenience. Then I was called later that day saying that they looked at the car and there were no codes and they couldn't replicate the problem so I needed to come pick up my car. I do not feel safe driving my kids around in a car that shuts off randomly and they said they cant do anything to help me....
Flat Tire - mserver
Drove in without an appointment because of a nearly flat tire. Tim in service assisted me and got me in an out in an hour. No charge for repairing the damaged tire with a screw in it.
Screwed at service counter - Bilatserkva
Knew what was wrong when I took it there, they said they would look at the car for $130 but that would be applied to bill if work done there. I told the service tech what I wanted when I arrived, he waited till after I agreeded to let them examine the car for the fee that they don't fix just that broken part but replace whole system instead, even though the part of the system they where going to replace was working just fine. $180 repair goes to $420...
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Fairway Chevrolet Buick GMC