Dealing with Honda West was the easiest, most - Tom
Dealing with Honda West was the easiest, most straightforward, and no-gimmicks experience I have ever had in buying a new vehicle. I am a business owner (President and CEO, PowerPolymer Solutions, LLC) and work a ton of hours; I don’t have time to deal with trying to uncover hidden dealer fees and add-ons, misdirections, or inconsistencies that we all fear when thinking about the buying-a-new-car experience.
I began my discussions with Honda West’s sales team entirely online (Mirna was absolutely phenomenal, punctual, and always very thorough and detail-oriented) and then via texting. Their online sales team is also available after normal business hours. I then finished my discussions with Jilmar (who was equally incredible to work with, professional, and extremely quick to respond) with a couple of easy phone calls and texting to tidy things up, and I was literally done. At the end of this hassle-free experience, I got an incredible deal, experienced no stress, and didn’t miss a beat with my business as I was able to continue working my hours while I simply sent / replied to texts to/ from Mirna or Jilmar at my convenience.
When I finally went in to complete my purchase in-person, their finance team (Bolun) was equally kind, affable, professional, and easy to work with. The financial figures were exactly as I had agreed with the sales team (Mirna and Jilmar); Bolun had the paperwork ready to sign; and after I did my walk-around the vehicle to check everything out, I was driving off with my brand new Honda Civic Sport Hybrid Sedan (at 50 mph and 200 horsepower).
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