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Efficient, comprehensive,caring. - Jan
Karla is excellent in advising my service schedule. She is knowledgeable and professional in every way. She ensures that I understand the work to be completed and why it is necessary.
Quick in and out service - 16 GT4
I needed to check the clutch on my Honda Accord and have the oil changed. Deborah was the 1st to greet me. She set me up quickly, put me in touch with the tech and addressed all of my concerns in a fast manner.
The quickest finance and purchase of a vehicle in my 78 year - WILLIATM
John Dominguez was my ideal car salesman. From the time I met him til the time of my driving away in a new Honda, he was showing me ways to save. I knew the items was a big saving as I had been to a couple of dealers looking for these savings. Thanks you, John, I will all ways sing your service. His coordination with fellow employees, guaranteed, I was well taken care of.
Very smooth buying experience! - Ashleyk1995
After honing in on exactly what car I wanted, I reached out over email and corresponded with Pamela, who was very kind and scheduled me an appointment to come in for a test drive. On the day of my appointment, Arlene did a great job showing my husband and I all of the car's features during my test drive. When we got back to the dealership, we sat down with Irina, who went over the different trim levels and pricing for each. I let her know that I was interested in the Costco car buying program, and she quickly came up with a discounted price for me. I wasn't ready to buy that day, but when I returned 2 weeks later, she honored the aforementioned price and I bought the car after a very smooth process. Irina took me on a test drive of the exact car I was buying, since I had test driven a lower trim level on my last visit. She showed me how the Honda Sensing features work, which I deeply appreciate, as I would probably be too freaked out to trust some of the self-driving-ish features on my own. Moises in the finance department was extremely enjoyable to talk to and a great salesman. Everyone I interacted with at Bill Pearce was very kind and accommodating of my needs, and I absolutely love my new Fit!
Fantastic - Mellor123
My experience could not have been better. Very pleasant staff. Got great price and even got things free we were not expecting. Our salesman Jason Duenas was great. Even delivered our car to our home so we did not have to drive back to dealership after windows being tinted
Sale was fine, service was not - Leppard#1
After I bought my car I dealt with the service department for a number of things from a defective window to oil changes and every experience was painful. I’ve traded my Honda in for a Hyundai after owning it for less than 3 years because of the terrible headache this service department gave every time I dealt with them. The service manager called even called me to lecture me about giving his staff a poor survey response and emailed me a follow up that there weren’t typos on their website but “a lot of abbreviations that are hard to understand”. I won’t deal with them again and don’t advise anyone who enjoys good customer service to even try.