32 New Mexico Ford Dealers
The staff there is great. - Jim from Eldorado
The staff there is great... they really know their business, and it's a friendly no-pressure environment.
Top Reviewed Specialists At This Dealership
Product Specialist
The service advisor turn over is out of hand. - flabbergasted
The service advisor turn over is out of hand. I'm not confident anyone knows what they are doing.
Very helpful and made our pitches decisions easy to make. - bmartin21254
Very helpful and made our pitches decisions easy to make. Our sales man was so nice like a good friend.
Would highly recommend Trevor great with communication - jacquez9
Would highly recommend Trevor great with communication with me on issues and diagnostics with my vehicle. Called me back in timely matter / response on what is happening with my vehicle highly recommend Trevor for service personnel. Thank you Trevor for your service.
Have always received good service from this dealership. - Tom D.
Have always received good service from this dealership. Purchase process was quick and painless. Always good to deal with over 30 years.
The experience was excellent. - lynn88hutch
The experience was excellent. The process was smooth. Branden Hill was outstanding, very knowledgeable and friendly- highly recommended them
I received poor customer service. - splitzss2015
I received poor customer service. The answer to my query was inadequate. The sales rep referred me to the manager. The manager was a bit pushy and was not willing to listen to what my request was. He made it clear that I needed
Said when I take my car for service that they would loan - Tony
Said when I take my car for service that they would loan me a car that is same or GT they don't have nothing and except me to pay out my pocket for a rental of no mustang 😄👎🏼 don't not buy car car is great but all they paper work and noness about you get this but don't get nothing and my Name is Ernest Duran. 👎🏼👎🏼👎🏼Down on there service.
Emily was top-notch. - susanpool22
Emily was top-notch. Best trading experience that I have had. Will be a returning customer and I will recommend her to all my friends. Gold Star to Hamilton and all the staff.
Just shout out to Cassey and rob amazing people ,they all - adangutierrez1967
Just shout out to Cassey and rob amazing people ,they all about your type of workers ,please give them a raise and also all staff of roswell ford God bless each one of you injesusmightyname
Sales person told me the price was 30,000 after a hard - Mad customer
Sales person told me the price was 30,000 after a hard inquiry on my credit they tell me it's 40,000. Who does this? Very disappointing. I will never go back !!!!
Wife and I were passing through the 4 corners area this - steven.dopke
Wife and I were passing through the 4 corners area this past June going from Phoenix to Chicago. Power steering rack on our 2015 Explorer went out in Kayenta Az. I knew this was going to need factory Ford expertise and we heard several good things about Ziem Ford. Limped the Explorer from Kayenta to Farmington with no power steering. Justin May, was our service writer and was top notch. He was able to get us in the next day. Unfortunately they had to get a new steering rack from Denver and to no fault of Ziem Ford, it took 6 days to get the part. Justin was able to arrange a loaner car which eased the sting of being in beautiful Farmington Nm. for almost a week. ;) Extremely happy with the service we received from the entire service department and would recommend Ziem Ford to anyone!
Ed Montoya really worked with us and gave us options - Annie
Ed Montoya really worked with us and gave us options about choosing our next vehicle. He really pulls threw for us. So far we purchased 5 vehicles from there. Ed Montoya never rushes us about choosing our ride. Thanks Ed for always being there for us..
The Melloy Ford Service Dept. - Lynn
The Melloy Ford Service Dept. led by Chris Sonnenburg is top notch! From the woman at the counter who greeted me with quick assistance and Chris himself, I will definitely return to their service department!! Thank you both very much!!
Took my F150 in for a major recall. Robbie, Raul, and... - RLG
Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.
Morgen is always wonderful in taking care of my care. - slashlazy7
Morgen is always wonderful in taking care of my care. I appreciate the John and the service department. Thank you. They also did a great job on my Jeep last week.
I have bought three brand new Fords from the dealership - tom
I have bought three brand new Fords from the dealership beginning in 2011 (F-350). On the last purchase, I was cheated of more than $1000. The current management attempted to charge me close to $2000 dollars for a full size spare tire for my 2025 Maverick. As far as I can tell, the normal cost for this tire is about $700. After a scathing review on the Ford website, the refunded me $400. I took it as I thought that was the best I could do. Three new vehicles purchased and they still tried to cheat me. Nice customer service.
Up front and helpful - VanPeltJ
It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.
So appreciate the help and courtesy we received - norcalgma
My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.
I went to Ruidoso Ford after looking at a Ranger at... - Joe M
I went to Ruidoso Ford after looking at a Ranger at another dealership. The other dealer had a “closer” on staff who honestly just put a bad taste in my mouth. I called Ruidoso Ford and spoke with Pierce Montoya and went to see him the next day. Pierce was awesome! Everyone at Ruidoso Ford was super nice and helpful. It’s a dealership with old school values. The owner’s office is right at the front door and he spoke with me several times. Every single person there was extremely nice and helpful. This is a dealership I would send my family to. The price was great! But more than the price I was treated like a person and not a pay check. If I could give them more stars I would. You would be crazy not to go the Ruidoso Ford. Go see Pierce he will take great care of you!