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Outstanding job I'll be back for more service I enjoyed... - Abelen1598
Outstanding job I'll be back for more service I enjoyed doing business with Ford
Top Reviewed Specialists At This Dealership
I only bought a Ford truck because I like Permains... - gonzaleslourena
I only bought a Ford truck because I like Permains service dept. I took my GMC there before I bought a Ford. They are fast I’m in and out quickly
The wait time for regular service (oil change) has been... - ed.caryl
The wait time for regular service (oil change) has been increasing and is now three weeks. My wife and I run a mobile notary business. I regularly drive between 500 and 1000 miles or more per week. It is very difficult to predict oil changes ahead of time, and I have run two or three thousand miles over the recommended mileage the last two service visits.
Best experience I've ever had with a service advisor.... - Bryan
Best experience I've ever had with a service advisor. Brandon treated me with respect and his communication was awesome! After 12 vehicles in 40 years, my #1 experience came from Don Chalmers Rio Rancho with both the body shop, and Brandon in service.
Have had nothing but trouble with this car. I had to wait... - Maka
Have had nothing but trouble with this car. I had to wait 4 months to get the car. It was the wrong color. And it didnt have everything I asked for but I figured I could live with it since I had to wait so long. Now I am having high voltage use on the car. Now this supposed to be a new car. And problems are already happening. They said it's safe to drive but i sould have to deal with these kind of problems they will fix the problem but what next. I love the car but i feel i made the wrong choice with this car
Professional, courteous, detailed and thorough. I needed... - rggmsnsr7
Professional, courteous, detailed and thorough. I needed a service badly and I have few days off. I called and they told me to just come on in. Fantastic.
I normally don’t do reviews but I feel like I should. I... - keithtsr
I normally don’t do reviews but I feel like I should. I worked with Carl To buy a new Ford F-150. This guy worked very hard and I felt like he was in my corner when he was trying to get the deal I was looking for. I will definitely work with Carl in the future and highly recommend he help you!
07/17/21I purchased a 2021 Honda HR-V Great experience... - Elvgomez20
I purchased a 2021 Honda HR-V
Branden Tidwell was my salesman
Sheisty dealership ever! Had a check sent overnighted and... - Sabrina
Sheisty dealership ever! Had a check sent overnighted and they sold the car from under me! They claimed that they didn't know anything yet the financial officer was working with my Credit Union Rep directly!
Took my F150 in for a major recall. Robbie, Raul, and... - RLG
Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.
Up front and helpful - VanPeltJ
It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.
Service - Fiesta2014
Water pump defult causing the motor to over heat. (February 2018) after months of waiting for new motor Contacted regional supervisor, they helped. Motor replaced, engine light still on, returned, they replace catalytic converter - (June 2018) but lighs and air conditioner went out. Took in, after having 3 days they said nothing wrong, lights and air work - suprise, they don't! Will never use this dealer/service again. Am exploring other dealers/service.
great work, horrible service! while having my truck... - Danny
great work, horrible service! while having my truck worked they left unlocked and it was broken into. they have a problem/ don't tell customers
Great dealership everybody treated me really nice would... - Cjwoody_21
Great dealership everybody treated me really nice would advise anybody to come to Ed Corley Ford you get a great deal have a happy day
So appreciate the help and courtesy we received - norcalgma
My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.
I wrote a review earlier and even though it was bad for... - Lee
I wrote a review earlier and even though it was bad for Abq location I gave kudos for Edgewood. Boy was I wrong! Do not trust them. They added things to my contract that I said I didn't want, things I didn't know about but the worst part is they never gave them to me, even after numerous calls. I ended up with almost $4,000 of refunds! They buried some things like "etching". Had to research what was. Claim it will lower your insurance rates. (Vin# on windows) Turns out 98% of insurance companies will NOT give you a discount. Plus they never did it. And you can buy an etching kit on Amazon for under $20 compared to over $200 from them. DO NOT TRUST THEM!
So after having dropped the truck off for a month and... - BAYERS0505
So after having dropped the truck off for a month and having over 21,000 dollars worth of work done, of which almost 5000 dollars were out of pocket, I now have so many problems with the truck I did not have before. . They will not even look at it. I was met at the door and told they were not going to look at the truck and that I needed to leave the property. It is a desiel and replaced only one battery, and are telling me it is my fault they only replaced one battery. Because I am obviously a moron and did not know you have to replace both batteries. My Dad is a desiel mechanic and has been my whole life. Beard could not even look me in the eye. I just need the battery cable replaced. I spent a fortune to get my truck fixed and they will not make things right. I will not go back for anything. I will drive to Albuquerque next time I purchase a vehicle. The complete and utter lack of anything from these people is gross.
I went to Ruidoso Ford after looking at a Ranger at... - Joe M
I went to Ruidoso Ford after looking at a Ranger at another dealership. The other dealer had a “closer” on staff who honestly just put a bad taste in my mouth. I called Ruidoso Ford and spoke with Pierce Montoya and went to see him the next day. Pierce was awesome! Everyone at Ruidoso Ford was super nice and helpful. It’s a dealership with old school values. The owner’s office is right at the front door and he spoke with me several times. Every single person there was extremely nice and helpful. This is a dealership I would send my family to. The price was great! But more than the price I was treated like a person and not a pay check. If I could give them more stars I would. You would be crazy not to go the Ruidoso Ford. Go see Pierce he will take great care of you!
Gave me great service. Did an outstanding job on my car. - cukamalu
Gave me great service. Did an outstanding job on my car.
In New Mexico