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Was a very easy, and seemless processes. the most hassle... - Nemehlr
Was a very easy, and seemless processes. the most hassle free car shopping experience. Very honest and straight forward.
Top Reviewed Specialists At This Dealership
Sales and Finance
Infiniti of Lynbrook is very clean spacious and... - butterfly
Infiniti of Lynbrook is very clean spacious and comfortable. My consultant Ricco is wonderful. He is very professional and knowledgeable. In all my years coming here I have never had a problem.
The staff is very friendly and very willing to help. The... - setone01
The staff is very friendly and very willing to help. The process for the car took a very long time but overall it was a good experience.
The best car dealership I have experience. I been with... - sheryll_jel
The best car dealership I have experience. I been with other dealership and wasn’t satisfy therefore I will continue to support Infiniti because I’m please.
A super nice, clean, chic, friendly, modern and great... - CB
A super nice, clean, chic, friendly, modern and great dealership. The staff are friendly and professional. The service was prompt and well delivered.
Andrew Dana and John Nagle have been very helpful and... - Ron D’
Andrew Dana and John Nagle have been very helpful and professional. There’s a reason I’ve bought my last four cars there. Highly recommended.
It was so grate I brought it back the very same day to... - Fred
It was so grate I brought it back the very same day to fix it again.
Mike in the service department was awesome and every... - Shakeisha
Mike in the service department was awesome and every pleasant! He was compassionate and very knowledgeable about my situation with my car. He called me and kept me informed and also gave me numerous options to help my situation. I’m very grateful.
Very happy with my service here. Timely and friendly... - timren
Very happy with my service here. Timely and friendly service.
To be honest, my service visit was very poorly handled... - pwool64367
To be honest, my service visit was very poorly handled and I walked away with a low level of confidence doing business with Pepe in the future. For a synopsis, my vehicle was brought in on August 12th for a diagnostic check. Alex who was my service manager explained the diagnostic would be completed and then I would be contacted with the results. Unfortunately Alex (who was absolutely wonderful) left for vacation for the next two weeks, and that’s where the ball was dropped. No one followed up so after a few days I called in. I was told I would receive a phone call later that day. There was no contact so I followed up the next day and received the same messaging. Again, no follow up call. After the third time of this happening, (around the 19th of Aug) I asked to stay on the phone to speak with a manager. The service manager came on the line, apologized and advised he would personally look into the matter and get back to me in 30 minutes. That also proved to be fruitless as no callback. I called every day from the 20th to the 24th, essentially receiving the runaround which grew to be more stressful and aggravating with each passing day. I called on 25th and Alex was back at work. After speaking with Alex the morning of the 25th, he gave me some direction and reached out with status updates until my vehicle was completed. Again, Alex was great so I do not want this to reflect poorly on him, but it was a travesty dealing with anyone else. My vehicle sat for 2 weeks for something as simple as a diagnostic check with no one bothering to update me and being untruthful with regards to following up. My customer service experience during this most recent visit was bad and I genuinely felt a lack of interest from anyone except Alex.
I have always received the utmost care and concern from... - Carnvic
I have always received the utmost care and concern from the sales department when I leased my QX60 and there service department has always been very friendly and knowledgeable about my service concerns, excellent experience.
i am so happy with my experience at lia infiniti,dawn... - joseph c242
i am so happy with my experience at lia infiniti,dawn owens is the best! i never thought i would be able to drive an infiniti with my credit but dawn found a way to make it happen,simply amazing!! i absolutely love my new car,infiniti g35x everywhere i go i get compliments on my car. i was so impressed my wife bought a car too. i would highly recommend this dealer,i buy all my vehicles here and would never go anywhere else,also i will send all my friends and family here too,thanks dawn!!
Exceptional, doesn't get any better buying a new car. - paulg
I have been dealing with this dealership since 2009 when I bought my first Infiniti. I have never been disappointed with the service and the people who handle it. Everyone is honest, courteous, professional and determined to provide the best care.
In New York