13 North Carolina Audi Dealers

Johnnie was super patient with us because after initial - Darren

Johnnie was super patient with us because after initial contact my daughter changed her mind. Johnnie was kind and wasn't pushy about making a sell at all and told us to take our time and he'll be there whenever we were ready. Then once at the dealership he was very understanding and helpful. He's a super friendly guy thats also a pleasure to talk to in general. I now understand why this man has been such a successful salesman for over 15 years. He caters to the customers needs instead of pushing them for his own personal gain. The overall dealership is beautiful and has such a great atmosphere which is much different than most I've been to. I will definitely call Johnnie for my next purchase. Thank you so much for a great experience.

I've been with Audi Charlotte probably 15yrs now. - cljohnston78

I've been with Audi Charlotte probably 15yrs now. On my 4th Audi now. I've had A6, A4 & now my 2nd A3. They always make me happy! We deal with minor or major issues. They always resolve any issues and make me happy!

recently purchased a new 2026 Audi Q7 from Audi Cape - cydonaldson

recently purchased a new 2026 Audi Q7 from Audi Cape Fear, and while I am pleased with the vehicle, my experience with the dealership after the sale was extremely disappointing. First, no one from the dealership contacted me to let me know that my permanent license plate had arrived. When I went to the dealership to pick it up, my salesperson was unavailable, and it seemed that no one was particularly interested in assisting me. Eventually, someone contacted the finance manager, who retrieved my plate. Rather than coming through the showroom to greet me, he walked outside, met me on my way out, and simply handed me the plate. There was no conversation, no asking how I liked my new Audi, no checking whether I was satisfied with my purchase, and certainly no offer to install the plate. He simply handed it to me and walked back into the building. I ended up installing the license plate myself. After spending nearly $80,000 on a luxury vehicle, I expected a much higher level of customer service, professionalism, and appreciation. Customer service should not end the moment the paperwork is signed and the vehicle leaves the dealership. I like my new Audi Q7, but this experience left me feeling that once the sale was completed, my business was no longer important. Very disappointing, especially from a luxury automobile dealership.

While traveling on vacation my add coolant light came on - pope

While traveling on vacation my add coolant light came on and was able to take the next exit.. Then after pulling in to a Marathon service Station steam was coming from under the hood. I was able to contact the Audi dealership and explained that I was from out of State and my car issues. I dropped my car off on a Wednesday and they said that they didn’t have the part in stock but should have the part sometime the next day. Knowing the location of the coolant hose to replace was going to be time consuming I knew it was going to take a minute to repair. John, Jeanne kept me well informed of the status of my car and I was back on the road sooner than expected. Hats off to the Tech staff and Service department, very friendly and knowledgeable. I’m not one to write reviews but Audi Asheville needs to be acknowledged of their friendliness and Service

John was great! - Ragancortney

John was great!! I knew exactly what I wanted when I walked in the door and he made it happen. Very happy with my new car!!!

Tough time getting through all the programs and - Rudysnewphone

Tough time getting through all the programs and understanding what’s what! Be on your game!

Audi of Greensboro is the worst place to trust for - ritzritz511

Audi of Greensboro is the worst place to trust for serving your Audi. When I first moved to Greensboro I was immediately warned NOT to trust them. Unfortunately, I ran out of options and learned the hard way. They not only installed a timing chain on my car unnecessarily they lied refused to provide me with a refund. Additionally, I was told that if I drove my car it would actually ‘blow up and catch on fire’. The service managers do not return phone calls, nor does the general service manager. My plan is to contact Audi Corporate. Something needs to be done! They are horrible and will rip you off!! R.Guillen

Purchased a vehicle in January and purchased two products - MWilley1962

Purchased a vehicle in January and purchased two products after meeting with the Finance Manager. Traded vehicle and cancelled both products in August. Have just now received a refund check after much hassle and poor customer service from management. The issue now is that the refund is substantially less than what it should be. At this point, my one email address for Finance management has been blocked. If you go to the staff page on the website, there are no company emails listed for any staff member and if you call, the staff member you ask to speak with is never available. I currently drive a vehicle that I purchased at another Flow dealership in a nearby town and I purchased four vehicles through the years from a Flow dealership in Raleigh. Is this the way you reward customer loyalty? I would advise any one interested in purchasing an Audi to go elsewhere where you will be better appreciated.