Wonderful Experience - HappyQ5
Everyone was friendly and attentive during our entire experience. Jeisson really tried to locate the perfect car that met all our safety equipment requirements. My comfort was considered during each step of the process to lease our Q5.
Top Reviewed Specialists At This Dealership
Sr. Audi Brand Specialist
I'm a 5 STAR RATED ***** Audi Brand Specialist
Excellent Car Preparation and Good Price - DocWa
Cary Audi did a great job bring the used 2013 A8 L 4.0T up to like new systems. They even fixed things my inspector missed. I buy a number of used vehicles and have always not gone to major dealers because prices tend to be higher. This was not the case with Cary Audi. The pricing was win -win. My sales person, Jonathan Christie, knew the car well and represented the company well and was great to work with.
They changed my impressions of the value add that can be found with a major dealer.
Audi Brand Specialist
The new standard - R Claus
Seldom do I live to feel service that exceeds what is expected, Donna and her crew at flow VW own the crown! I would suggest, to any and all that have dealt with the frustrations of car repair or subpar information and overcharges, stop in and let them change your perspective. They were direct, complete in deliver of the issues, professional, personable, and cooperated, in my favor, to the point where I almost felt as if I was taking advantage. Thank you!
Awesome - quahoward1608
Helped me get into a new car. Great at what he does. Took sometime, but he did a awesome job making sure I went home in something I loved.
My car was returned damaged. - GriffinR623
I dropped my car off for a simple battery replacement. When I called them that day, they told me my car was "finishing up and should be ready for pickup by 3:45pm"
Upon arriving at the dealership at 4:45(after work), my car was nowhere to be found, so they put me in a loaner. The next day, I called back and they said "oh, yeah. your car is ready. there was some confusion yesterday."
I pick the car up during my lunch break and drive 5 miles back to my office. When I got out and saw the front of my car, I was shocked to see that it was covered in scratches from the roof, to the hood, on each drivers side quarter panel, and even a massive 10 inch scratch on the windshield.
I immediately reached out to corporate, and a couple of hours later, the service manager called me, very apologetic, asking me to bring it back in so that they can make it right. I brought the car back to them the day before I left for vacation. While on vacation, I attempted to call them several times for a progress report, and of course, nobody answered or returned my calls. The last day of my vacation, I got a call from Charles in service in which he said "everything looks good. your car is ready."
As soon as my plane landed, I went to the dealership to pick up my car, only to find that they had only washed and waxed my car, but had done absolutely NOTHING about the damage. The saga is still currently unfolding, but, as of now, I would recommend staying far, far away from this dealership. Audi is a wonderful vehicle and should only be trusted with capable people, which the service employees at Harmony Motors clearly are not.
Sales OK, Service Not - garcia
I purchased a 2012 Audi Q5. I dropped it off 2 days later for the "We Owe" punch list. 14 days later I still do not have my car and no explanation except for " We are behind". They call but never leave a message. I'm in customer service and can't always answer personal calls. Leave a message and let me know what's going on.
Steven Duty is our go to sales person. - Happy customer
Audi Northlake is the only dealership I will deal with.A professional staff has always been honest and fair with us for our 3 Audi autos we have perchased from Hendrick audi.
Steven Duty has been our sales person for all three purchases.He has always been professional,courtious knowledgable and fair.We would not deal with anyone else.
We would not buy anywhere else and we recommend Audi Northlake to everyone.
Pending - John1969
I am working with the dealership to correct some issues. Full review pending outcome. The best manner for resolving any disputes is by communications. John
Excellent Car Buying Experience - Kyle S
I recently purchased an A4 from Audi of Raleigh. I worked with Landy Tyler on the purchase. It was an absolute pleasure working with Landy. There was no pressure and none of the typical annoying questions that you get from a lot of automobile sales professionals at other dealerships. Landy was very knowledgeable of the Audi product. I am very pleased with the A4 I purchased and the entire experience was great. I highly recommend Audi of Raleigh and working with Landy in particular.
In North Carolina
Audi Business Manager
New Car Sales Manager