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Very relaxed and professional answered all my questions.... - Happy Cliff
Very relaxed and professional answered all my questions. Great experience. Erin was very experienced and helped me setup electronics before I left the dealership. Went beyond what I expected. Big THX
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Mazda Sales Professional
4th car from them. Great experience. Test drove several... - Donaldsc1
4th car from them. Great experience. Test drove several trucks to find the best one
Vehicle quality is great. The sales experience was very... - Jdnelson
Vehicle quality is great. The sales experience was very good and easy. The service writer is exceptional. Thank you very much. I’ll be back
Awesome old school Dealership - Duffell
Our Salesman Don was terrific,went out of his way to see that we were happy with our choice. First time ever to have a Finance Manger just as helpful. Reminds me of the days when we purchased a vehicle on a handshake and someone word. Very refreshing.
My only concern is the Service Department, in this area the Dealership slipped a bit in our opinion. We have several issues with our new Lincoln and they want to take a "Wait as See" attitude. May need to reach out to the Lincoln conciears to get the problems resolved.
From low key salesperson to paying, everyone was very... - mclinhope
From low key salesperson to paying, everyone was very nice and helpful. We were able to take for a long test drive and get feel for the car as we drove up from Eugene.
I leased a 2021 cx-9 carbon edition. The gave me a great... - Jcurry
I leased a 2021 cx-9 carbon edition. The gave me a great deal, gave me market value for my trade in minus the repairs I needed, and with their advice I got the lease wear and tear to protect myself. Such an easy transparent deal, 100% would do business here again. Anyone looking for a Mazda should come here. Josh the manager, and Patrick in finance helped make everything smooth an efficient along with the salesperson.
I purchased a vehicle in June of 2018 and that experience... - leesieb86
I purchased a vehicle in June of 2018 and that experience was great. I do feel like I was talked into service add-ons that the service center that Kiefer had no interest in honoring. The oil change I received there this past December, they put an oil filter in my vehicle that had no seal so the oil leaked out in just a few weeks. I had to make an emergency stop because I was suddenly out of oil and had someone replace it and refill the oil, which was completely empty. When I took the faulty oil filter into the service center at Kiefer, they implied that either I or the person who replaced it was lying. I did not feel like they had taken me seriously, or were willing to compensate me for their mistake. In the same visit, I spoke with someone in their service center about getting some scratches fixed on my vehicle before the extended warranty I purchased expired. I was told that they would call me back with a time, since only one person does interior repairs, and I never heard back from them. Now I feel like they possibly shortened the life of my vehicle with the oil filter error, and that I wasted money on warranties that they did not honor. This is my second Mazda, but probably my last, and I would not recommend anyone purchase a vehicle from them, and if you do, don't use their service center and definitely don't get talked into any protection packages or warranties.
Awesome Service - Jerry
Went in for an maintenance on my car they were super fast (about an hour) and it was cheaper than expected. Travis was very helpful in answering any of my questions about the safety of my car. They are so friendly there I'll definitely be coming back.
Brandon berg and Bryce are the best!! Very nice and... - amberrose23
Brandon berg and Bryce are the best!!
Very nice and caring. My new car is perfect and in my price range. Great!!! Service!! Great care
Bought a F250 for $57k through Driveway/Lithia Hyundai of... - jaakaiser
Bought a F250 for $57k through Driveway/Lithia Hyundai of Reno. Had an inspection done at my local Ford dealer for peace of mind. The truck had $5000 of UNDISCLOSED damages to the frame and undercarriage!
Run away quickly!
All around awesome service! I purchased a used truck from... - jsullivan1938
All around awesome service! I purchased a used truck from them. It had a couple of minor issues. The salesman worked with me, and they got it fixed in super fast time, and also gave me a loaner car. Jason did an outstanding job throughout the entire process. Would gladly recommend them to anyone, take your time, kick some tires and look over what they have. If I need another vehicle, will more than likely go back!
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Mazda of Gladstone
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