Ingrid is Amazing - BethL
I had the pleasure of working with the fabulous sales associate Ingrid! Her professionalism, expertise and fantastic customer service was invaluable to my search for the perfect car. I very much appreciate her following-up with me, and making sure all of my questions were answered. I would highly recommend this local luxury car dealership, and ask for Ingrid! You won’t be disappointed!
Top Reviewed Specialists At This Dealership
Certified Sales & Leasing Consultant
Oil change - DEAFDEAR
I like visit some time They are very nice some body try help me deaf they write to me made happy thank you Mercedes benz
General Sales Manager
Wonderful!! - dannie_1174
Everyone was great!! I live in Medford Oregon and did not want to purchase a Mercedes from the dealership here.. Kevin Hull from Medford Lithia Honda took care of everything for me!!
Oil Change - KL78
Efficient, friendly service on this oil change visit. Lao nice to offer espresso, etc in the waiting room sucks nice touch while waiting for completion
Smooth, Professional Operation - Camtscott
I had been looking for a 5 Series BMW for quite some time. I required certain options. It was a perfect fit, as far as the car was concerned.
Contacted the dealer and came in for my appointment the following day. The staff was very professional, courteous, polite and were not high pressure in any way whatsoever.
The entire process took minimal time (I was already financed through my Credit Union) and before I knew it, I was out the door with a super low mile car with the options and colors I wanted.
For the life of me, I can't remember the sales lady name that helped me, but she was awesome.
Disrespectful treatment - Janis123
I went there to find out if they have the type of car I am looking for or if tgey can help me to find. One of the sales representative came to me and was very helpful. I told ehat I am looking for, but they didnt have, so he took my information and told me to call if they have that var avaliable. He was super nice and helpful. Than an other sales representativ (manager level) come to me and he said he found something he can show. He invited to his office and show the car. I had several question so he lost his patience and not replying those wuestions and almost throw me out of his office. I was dressed in gym clothes and also was in a wheelchair and I pulled in with an older car. I think he thought I am not a potential buyes, so he treat me like I never was treated in my whole life and I mean the wrong dispespectuf way. Never will go back there...
The service that we received was very out standing, no... - Mylene & Jim Watson
The service that we received was very out standing, no pressure to buy, we started the deal over the phone and when we got to the dealership the next morning, we were greeted with open arms as if we were a long lost family member. We have never been treated so great at any other dealership. Other dealerships, no matter what make or model, should take all their training in customer service from this dealership. We were treated with respect and kindness. We give them an A++++. Thank you for everything you did for us.
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