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Eli was very helpful for the purchase of our companies... - Travis S
Eli was very helpful for the purchase of our companies newest Sprinter. We even referred over a friend and he was happy too. Would recommend again.
Top Reviewed Specialists At This Dealership
Certified Sales & Leasing Consultant
Excellent experience, during a pandemic!! There were no... - SJS1020
Excellent experience, during a pandemic!! There were no crazy back and forth negotiations, I told them exactly what I wanted and they made it happen
I worked with Thien Do. Great sales associate with great... - YGHAZIZA
I worked with Thien Do. Great sales associate with great knowledge about Benz cars and competition. Fastest experience to sign the papers and close the deals. Thanks to Thien
Found out after we purchased vehicle that there was no... - physicsmind
Found out after we purchased vehicle that there was no spare key. Asked dealership if they would provide one and they said “no”. It’s going to cost $700 for a spare. They could have told us this so to they could have taken this money off the sales price and done the right thing. Basically paying another $700 on top of the sales price of the car. The reason we went to this car dealership vs. the smaller dealerships was that we assumed we wouldn’t get taken by them, in terms of honesty. We were wrong.
Best of the west - paganoavon
Mercedes-Benz of Eugene is simply the Best Mercedes Dealership in the west in my opinion. Sales, service and parts department is unsurpassed in customer service.
Poor customer service - Baxter
Do not purchase a certified vehicle from this dealership. They do not stand behind this warranty. I took my vehicle to another Mercedes dealership for service, They found issues with the vehicles suspension. I contacted Bend Mercedes service mgr. after several tries, they do not return calls, finally talked with the service mgr. He made excuse after excuse about the issue, and would not stand behind the warranty. I have real concerns that this vehicle ever went through a certification process at Mercedes of Bend. BUYER BEWARE They also will not send me any certification papers on the vehicle, I think that tells the story in itself.
The service that we received was very out standing, no... - Mylene & Jim Watson
The service that we received was very out standing, no pressure to buy, we started the deal over the phone and when we got to the dealership the next morning, we were greeted with open arms as if we were a long lost family member. We have never been treated so great at any other dealership. Other dealerships, no matter what make or model, should take all their training in customer service from this dealership. We were treated with respect and kindness. We give them an A++++. Thank you for everything you did for us.
Mercedes-Benz of Beaverton
New Car Director