Accomodating and Fast - Walker
We were traveling and the window switch on our Mercedes Sprinter broke. Without an appointment, they quickly located the part and the proper service expert to install it. We were back on the road in 45 minutes. David was great to work with. He definitely went the extra mile to put it all together for us.
Top Reviewed Specialists At This Dealership
Certified Sales & Leasing Consultant
This was the first time that my car's needs were met! - PICKLESANDCHIPS
The worst at washing my car! They only washed the top half! did not touch the wheels! My car looked worse than when I brought it to the dealer! Come on its not that hard to wash a little smart car!
Great Experiance - GARy MEDDAUGH
Both Brett and Ian were wonderful to work with. Both were warm and engaging, and answered all our questions. We would recommend them to anyone.
B Service. We were helped by Darren who was efficient, prof - JGD
Friendly, efficient service. Darren was excellent to work with for our B Service. The car was washed and vacuumed, but the inside windows remained dirty. I’ll request that they be cleaned next time.
Smooth, Professional Operation - Camtscott
I had been looking for a 5 Series BMW for quite some time. I required certain options. It was a perfect fit, as far as the car was concerned.
Contacted the dealer and came in for my appointment the following day. The staff was very professional, courteous, polite and were not high pressure in any way whatsoever.
The entire process took minimal time (I was already financed through my Credit Union) and before I knew it, I was out the door with a super low mile car with the options and colors I wanted.
For the life of me, I can't remember the sales lady name that helped me, but she was awesome.
Disrespectful treatment - Janis123
I went there to find out if they have the type of car I am looking for or if tgey can help me to find. One of the sales representative came to me and was very helpful. I told ehat I am looking for, but they didnt have, so he took my information and told me to call if they have that var avaliable. He was super nice and helpful. Than an other sales representativ (manager level) come to me and he said he found something he can show. He invited to his office and show the car. I had several question so he lost his patience and not replying those wuestions and almost throw me out of his office. I was dressed in gym clothes and also was in a wheelchair and I pulled in with an older car. I think he thought I am not a potential buyes, so he treat me like I never was treated in my whole life and I mean the wrong dispespectuf way. Never will go back there...
The service that we received was very out standing, no... - Mylene & Jim Watson
The service that we received was very out standing, no pressure to buy, we started the deal over the phone and when we got to the dealership the next morning, we were greeted with open arms as if we were a long lost family member. We have never been treated so great at any other dealership. Other dealerships, no matter what make or model, should take all their training in customer service from this dealership. We were treated with respect and kindness. We give them an A++++. Thank you for everything you did for us.
Mercedes-Benz of Beaverton
Sprinter Brand Manager
Mercedes-Benz of Salem