98 Pennsylvania Volkswagen Service Centers

Great auto and customer service all around! - KUFFUORT

Great auto and customer service all around! Staff is welcoming & environment is clean. I recommend dealership!

The young man at the service desk was very professional - DONKELSEY1

The young man at the service desk was very professional and knowledgeable. He was polite and friendly. The show room and customer lounge were very clean and comfortable.

Excellent Service Department - TonyDusko

I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.

We had a minor problem with a used Jetta we recently... - ptlehman

We had a minor problem with a used Jetta we recently bought, and we dropped in (no appointment) to ask about it. We were met graciously, and even though it was a busy morning in the service department, we were promptly helped and were soon on our way. Everyone was friendly and helpful.

I take my car here for service because it is convenient. - akalady406

I take my car here for service because it is convenient. The additiinal waiting area is comfortable while waiting for my car to be serviced. Chris the rep kept me informed of the status of my vehicle.

My service at Koch 33 VW was very good as always they - Leroy

My service at Koch 33 VW was very good as always they treat you with respect and kindness I have been with them for years the Techs know their job and they do them well, their cost is a little much, but you pay for what you get... Thank you guys..

Every time that I get to deal with Noah it’s a great - mwalker014

Every time that I get to deal with Noah it’s a great experience. I always feel like he not only cares about my vehicle but myself as well. He’s very supportive and professional.

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

Great people who go above and beyond to get u in the... - cherokee112376

Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Routine service and recall work - Ken M.

I was able to schedule an appointment at my convenience. They provided a free loaner car, and my car was washed and ready-to-go when promised. Matt was on top of things from start to finish, so everything went well.

Very friendly staff makes very great experience. Covid... - NMYHR1

Very friendly staff makes very great experience. Covid restrictions make coffee availability impossible in the lounge, as others have complained about. Not a big deal for me. I'll still recommend the waiting area.

Service was great and the people working ar Burgey Kia - ras913

Service was great and the people working ar Burgey Kia were very friendly and addressed the problem and were sure to take care of the problem to the satisfaction of the customer.