99 Pennsylvania Volkswagen Service Centers

Was in for inspection, oil change and warranty repair on - DNBEAGLE68

Was in for inspection, oil change and warranty repair on the passenger side door lock. Dropped the vehicle off the night before and was done the next day. Was glad they had the parts in stock.

Erin is an excellent service advisor, she’s very - PETES528

Erin is an excellent service advisor, she’s very knowledgeable and an great communicator. The dealership is clean and comfortable

With each trip to Sitliff, I'm more impressed. - DIXTRINEN

With each trip to Sitliff, I'm more impressed. They take great care of customers and their vehicles.

My service at Koch 33 VW was very good as always they - Leroy

My service at Koch 33 VW was very good as always they treat you with respect and kindness I have been with them for years the Techs know their job and they do them well, their cost is a little much, but you pay for what you get... Thank you guys..

Very friendly staff makes very great experience. Covid... - NMYHR1

Very friendly staff makes very great experience. Covid restrictions make coffee availability impossible in the lounge, as others have complained about. Not a big deal for me. I'll still recommend the waiting area.

Great Volkswagen service experience. - MLS

Great Volkswagen service experience. Rick kept me updated on how things were progressing. Thanks to Rich Bitto for working on my car.

Fabulous Service and then some! - Karen

I was in a panic about getting a second key made after being promised the key from another dealer. After three weeks of getting the run around from the other dealer, the employees at Ciocca solved my problem in less than 10 minutes. Everyone was so courteous and helpful from Ruby, who answered the phone, to the service person who handled the order and also the service people who took care of us the day the key was actually programmed. They took my stressful situation and did everything they could to make it a wonderful experience. I would recommend their service department to anyone! I will definitely check out their cars the next time I am in the market for a vehicle just because of the stupendous customer service!

Michael Solomon has been more than helpful and courteous. - kannebrown

Michael Solomon has been more than helpful and courteous. I’ve had a very positive experience with my certified used Outback. I will highly recommend Colonial Subaru!

We had a minor problem with a used Jetta we recently... - ptlehman

We had a minor problem with a used Jetta we recently bought, and we dropped in (no appointment) to ask about it. We were met graciously, and even though it was a busy morning in the service department, we were promptly helped and were soon on our way. Everyone was friendly and helpful.

VW of Springfield is a very good place of business when - jahlovsme099

VW of Springfield is a very good place of business when purchasing a vehicle or service

The staff was friendly and helpful, and they got my car - jkohn37

The staff was friendly and helpful, and they got my car in and out quickly. They also explained everything they were doing in a way that I could understand. I would definitely recommend these guys to anyone looking for a great place to have their car serviced.

As has been my experience over many years and a number - pecorini1

As has been my experience over many years and a number of vehicles, I can think of no better VW dealer. Everyone is kind, courteous and accommodating.

Noah did a great job coordinating the repair with Dillon, - garykostek

Noah did a great job coordinating the repair with Dillon, Adam, Beth and Brendan. Thanks to everyone.

Took my Beetle on for much work. - LisaL

Took my Beetle on for much work. They kept me informed and completed it in a day. She is a very happy bug now! Frank was great!

Good service when needed. - vrussell0123

Good service when needed. They did my inspections and in missions and a few issues with the car.I was happy with everything

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Routine service and recall work - Ken M.

I was able to schedule an appointment at my convenience. They provided a free loaner car, and my car was washed and ready-to-go when promised. Matt was on top of things from start to finish, so everything went well.