New Tahoe - pawleyssc
Luis, Paul, and Steve made the buying experience of our New Chevy Tahoe Excellent and Easy. Everyone is Friendly and Knowledgeable. Thank You for making buying a new car Fun!!!
Top Reviewed Specialists At This Dealership
New car - KimC
I had no idea what kind of vehicle i wanted. My car was 12 years old and I was finally ready for a change. My salesman was very patient while I drove almost every SUV they had, some of them twice. Finally made a purchase with the assistance of GM and Finance manager. Great experience and I could not be happier. Best dealership around.
Internet Sales Consultant
Amazing - Joe G
If there were ten atars I would give eleven. Great place super nice people and help you get what you want and seems like they walk to the end of the earth to make you happy. By far the best time I’ve had in a dealership. Will definitely go back.
Excellent buying experience - Chris Raffield
Ty, at Fairey Chevrolet made my buying experience my best ever. I purchased a 2014 Chevrolet Silverado 1500 which I am very pleased with. I will definitely recommend Fairey Chevrolet to my friends and family. Great Dealership
The dealership does great work and the staff is very helpfu. - Rrx2
Today's visit took 2 hours which I thought was too long for a oil change and tire rotation. The staff was very helpful and friendly.
Well done - Charlie
Blair Basham, our sales person, and Adam, the computer nerd, were great. New cars are full of multiple and intricate devices. We needed help and these guys supplied it. Very helpful and interested in us. Highly recommend.
BAD customer service and auto service - islandgirl20
Really bad sales when we went to look at vehicles. Not interested in talking with us. Took car to have recall repaired, the mechanic took joy ride in my sports car. When I complained, they laughed it off, including the owner John Jones and nothing was ever done. I would not trust this dealership with anything. Definitely would not buy from this place.
Beware! - Bettie Steen
On Apr. 5 I had an appointment to take my car in because of an issue with my fuel tank. This was the second time I've taken it into this dealership for the same issue. I had contacted GM Headquarters regarding this issue. They had frequent contact with the service manager Vaughn so he was well aware of my issue. When I arrived I was told to wait for Vaughn to talk to me. He came into the waiting area where I was waiting and proceeded to ask me what the issue was with my car. I explained to him and reminded him that I was promised a loaner because they needed to keep my car until it was fixed properly and not a safety issue due to gasoline spurring out on my clothes. His response to me was "well I don't have a loaner." I said well someone should have called and informed me before I drove here. His response was "well if I don't have a car I can't make one". Really??? You think you can talk down to me in front of a room full of customers? I asked for my keys and left. Never again will I step foot in Masters Chevrolet Cadillac. You will not disrespect me!
Customer Service Failure - Frank Banks
Bad at honoring Appointment made at least 30 days in advance for car repairs or Maintenance. I have waited for 60 days after 2 appointments were dropped due to The front desk Secretary's not calling to confirm online appointment and appointment made in person to repair radio wiring.
Service department - Dr. Joyce
Initially, I had an issue with the service department. However, Dean was extremely professional and corrected the matter promptly. Baker Cadillac, I am going to give you another chance and trust that you will provide outstanding service to customers. Love my new 2016 Cadillac XTS!
Good experience, great outcome - JPC
Robbie and his co-workers were a pleasure to work with. No hassling . Listened to my needs and worked with me. So glad to be able to do business with good local people.
Purchased a used Chevy Silverado - Sum123
Got a quote online from Nicki Moore...Gave me a great price, told him I would submit an online credit application. Emailed me back 30 minutes later with a great deal - good rate, low payments - took in a trade that I was way upside down on. Came into the dealership at 5pm and was gone with my new truck by 5:38pm.
Great people to deal with.
Great deal and no DRAMA!!! - klb2sweet
We got what we wanted for our trade and paid what we wanted for the new vehicle. No run around! No drama! Quick, easy and we didn't spend all day waiting around. We've bought many cars and trucks over the years and this was one of the better experiences we've had. Definitely recommend!
In South Carolina
SR Closing Agent
Myrtle Beach Chevrolet Cadillac