Good experience - MamaShellone
We are an older couple, and this is our first truck, which we will use with a small camper. Technology has come a far way, and staff at this dealership showed us, with much patience, the tech information we needed.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Worked with me to get payment in my budget - TODDCOLEMAN532
Selection was good, and in the past the service has always been excellent and honest ,got 3 of my trucks from them,2001 Tahoe,2013 Silverado,and now a 2018 Silverado
Assistant Preowned Manager
Sales & Leasing Specialist
Great buying experience - Susie@SC29641
We purchased a Buick LaCrosse and knew we were getting a wonderful automobile, but we were so pleased to meet really great folks who treated us as if we were their only customers. We were so impressed by the friendliness and the knowledge. Everyone there seemed to be having a great time working together and they felt like family. Just a great buying experience!
Internet Sales Consultant
First Car, GREAT Experience & Service - JZigler1914
This being my first time buying a car, I was a bit unsure of how yo approach everything. I was prepared to just go on the loot and look (even though I saw and knew the car I was coming for). Before I could get to the door, I was greeted by Will Martin. He introduced himself and I told him what I was looking for. Without hesitation, he took me inside out the heat to get more info and ask the topical questions. From the very beginning of this process to the end, Will was real, honest, and upfront about the entire process. When it was time to sign the paperwork, he thoroughly explained each document I was required to sign and answered any and every question I had. Because of his service and professionalism, I never second guessed my decision to come from Charlotte to Rock Hill to make this purchase! I was in and out in about two hours (contrary to the experiences I've heard). And while I don't necessarily have to come back to Rock Hill for service, I may come by every now and then because of Will's friendliness, professionalism, and honesty! I'd definitely recommend them for your next purchase!
Excellent buying experience - Chris Raffield
Ty, at Fairey Chevrolet made my buying experience my best ever. I purchased a 2014 Chevrolet Silverado 1500 which I am very pleased with. I will definitely recommend Fairey Chevrolet to my friends and family. Great Dealership
Service - Michelekeys
Friendly, kept me updated, and all in all didn't have to wait to long. I would make an appointment with that service provider again.
Well done - Charlie
Blair Basham, our sales person, and Adam, the computer nerd, were great. New cars are full of multiple and intricate devices. We needed help and these guys supplied it. Very helpful and interested in us. Highly recommend.
BAD customer service and auto service - islandgirl20
Really bad sales when we went to look at vehicles. Not interested in talking with us. Took car to have recall repaired, the mechanic took joy ride in my sports car. When I complained, they laughed it off, including the owner John Jones and nothing was ever done. I would not trust this dealership with anything. Definitely would not buy from this place.
Service dept. issues - RAP
Took my Cadillac in for a 4 wheel alignment and my headlights wouldn't come on. Bottom line they changed out parts till till they found the trouble, and charged me over $1000.00 Beware!!
Customer Service Failure - Frank Banks
Bad at honoring Appointment made at least 30 days in advance for car repairs or Maintenance. I have waited for 60 days after 2 appointments were dropped due to The front desk Secretary's not calling to confirm online appointment and appointment made in person to repair radio wiring.
Service department - Dr. Joyce
Initially, I had an issue with the service department. However, Dean was extremely professional and corrected the matter promptly. Baker Cadillac, I am going to give you another chance and trust that you will provide outstanding service to customers. Love my new 2016 Cadillac XTS!
Purchased a used Chevy Silverado - Sum123
Got a quote online from Nicki Moore...Gave me a great price, told him I would submit an online credit application. Emailed me back 30 minutes later with a great deal - good rate, low payments - took in a trade that I was way upside down on. Came into the dealership at 5pm and was gone with my new truck by 5:38pm.
Great people to deal with.
Great deal and no DRAMA!!! - klb2sweet
We got what we wanted for our trade and paid what we wanted for the new vehicle. No run around! No drama! Quick, easy and we didn't spend all day waiting around. We've bought many cars and trucks over the years and this was one of the better experiences we've had. Definitely recommend!
In South Carolina
Myrtle Beach Chevrolet Cadillac
SR Closing Agent