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Best car buying experience I ever had!!!Would buy there... - Rhzn
Best car buying experience I ever had!!!
Would buy there again. Everyone was extremely cordial and interested in delivering exceptional customer service!!
Thanks for a great experience.
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Excellent Customer Service. - uniquecaraudio
Great atmosphere. No pressure. Found me exactly what I was looking for at a great price. Cary went out of his way to make sure i was completely happy with every aspect of my experience. I will definitely come back to buy my next GMC from him.
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had a naiil in my tire and u guys replaced it . thanks - levi
always greeted with a smile when i come in to have my vechile serviced by .mr. goodwin and mr.ken. also my vechile is always clean when i get it back.
Five stars does not do this dealership justice. Friendly... - atvracer79
Five stars does not do this dealership justice. Friendly staff and a calm and happy atmosphere. In my experience you can tell when the employees are this friendly and happy it starts from the top. From the GM to the salesman everyone one was polite and friendly. This was my second purchase from them and I have no reason to shop anywhere else.
Mr. Woody Hayes did an excellent job on getting me what I... - Cherisel81
Mr. Woody Hayes did an excellent job on getting me what I was looking for took taking the time to answer all of the question we had and showing us everything about the Chevrolet Traverse thanks again Wo⁹ody Hayes
The best - Jo Ellen Carroll
I have dealt with King since 1986. Will ALWAYS deal with them. Service is outstanding. I am ALWAYS treated like royalty. For sales and service they are the best.
Great service - Valerie6528
Fantastic buying experience. My salesman Jeff Stinson, wasn’t pushy at all, he brought a whole new approach to being a salesman. I would highly recommend him at coastal
Best place to buy your next vehicle. Everyone was great.... - jaredjames0505
Best place to buy your next vehicle. Everyone was great. I never felt pressured to buy. The sales team and management made me feel at home.
Oil change to jury trial - 2014WRX
Simple oil change turned to new engine. After having a service performed on my vehicle that went wrong, my vehicle now has a new engine. When contacting Baker after failure, it was their position not to take responsibility for the issue that was deemed a direct result of their work. After consulting with a lawyer and making an attempt to resolve the issue, a court case was filed. It was a lengthy process that saw them utilize 2 defense firms and have their GM and service director directly involved with the case. At the conclusion of the trial a jury found against Baker and in my favor, faulting them with the issue and awarding funds for repair. Baker Buick GMC Cadillac and Baker Motor Company’s reluctance to right a wrong done in their service department is unbelievable and unfortunate. A company that has a reputation around Charleston of class and excellence to treat a customer in this way and not back their work and shortcomings. Very disappointed in the conduct of the management team at this location, could’ve been handled in a much better way.
Bad not good - Dealership
Just let everyone knw that I had a 9 o’clock appointment just for something simple and I sat there for 6 hours and the service the department ( secretary) had and attitude!!!!!! Will think twice next time!!!
Terrible customer service - Jo
I was treated as if the dealership did not need my business. Not helpful at all, seemed to be in a hurry for me to leave. Wanted to shop local, will not happen again. BTW, I had no trade and excellent credit. Took my business to Columbia and got a car at a great deal.
BAD customer service and auto service - islandgirl20
Really bad sales when we went to look at vehicles. Not interested in talking with us. Took car to have recall repaired, the mechanic took joy ride in my sports car. When I complained, they laughed it off, including the owner John Jones and nothing was ever done. I would not trust this dealership with anything. Definitely would not buy from this place.
Customer Service Failure - Frank Banks
Bad at honoring Appointment made at least 30 days in advance for car repairs or Maintenance. I have waited for 60 days after 2 appointments were dropped due to The front desk Secretary's not calling to confirm online appointment and appointment made in person to repair radio wiring.
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