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Professional, informative,friendly service - Cber
Darrell Gibson was very professional and informative. He took ample time to explain the vehicle’s features. I would recommend Darrell to other Cadillac customers.
Top Reviewed Specialists At This Dealership
Internet Sales & Leasing Professional
Sales, leasing, Internet, & any Automotive needs!
Not your normal dealership - Dirtyharry4001
Eric made sure my spark got treated as good as the Cadillac that was beside me. Easy in and out. Eric is why I come to Bradshaw. This was my 3rd visit.
Internet Sales Consultant
Great service - MyGMC
I have GMC Sierra 1500 and I took it in for schedule and the maintenance was completed in a timely manner and all service was explained.
Excellent Service! - Saturn Outlook
The service was quick and I didn't have to wait a very long time. Everyone was helpful. I enjoyed my time at the dealership.
Good experience - Alanawad
I always had the fear from the sales people but I had a different experience with David Hailey he was above and beyond very kind and caring
Chevy 2500HD purchase - Tommy Mills
Jason Krecskay and.Andrew Lokey made my purchase enjoyable ! They treated me like family and went out of their way to make sure I was taken care of . It is hard to find this type of customer service anymore ! I strongly recommend to everyone to see them at Master Chevy Cadillac if you are in the market for a new or used vehicle. I personally will give them first chance at any future auto purchase I make .
They treated me as family. - Happy Happy
They have all the bases covered and made our purchase experance so easy.
Thanks for a great team effort from the beginning internet contact to a call to come back in 30 days
to check over our new vehicle.
Used GMC Pickup - Rick123
Chris was excellent! Very enjoyable purchase and transaction. Highly recommend! The truck is in great condition for an older vehicle. Between the dealership and Carfax found a great vehicle. Thank you!
Oil change to jury trial - 2014WRX
Simple oil change turned to new engine. After having a service performed on my vehicle that went wrong, my vehicle now has a new engine. When contacting Baker after failure, it was their position not to take responsibility for the issue that was deemed a direct result of their work. After consulting with a lawyer and making an attempt to resolve the issue, a court case was filed. It was a lengthy process that saw them utilize 2 defense firms and have their GM and service director directly involved with the case. At the conclusion of the trial a jury found against Baker and in my favor, faulting them with the issue and awarding funds for repair. Baker Buick GMC Cadillac and Baker Motor Company’s reluctance to right a wrong done in their service department is unbelievable and unfortunate. A company that has a reputation around Charleston of class and excellence to treat a customer in this way and not back their work and shortcomings. Very disappointed in the conduct of the management team at this location, could’ve been handled in a much better way.
Bad not good - Dealership
Just let everyone knw that I had a 9 o’clock appointment just for something simple and I sat there for 6 hours and the service the department ( secretary) had and attitude!!!!!! Will think twice next time!!!
BAD customer service and auto service - islandgirl20
Really bad sales when we went to look at vehicles. Not interested in talking with us. Took car to have recall repaired, the mechanic took joy ride in my sports car. When I complained, they laughed it off, including the owner John Jones and nothing was ever done. I would not trust this dealership with anything. Definitely would not buy from this place.
Terrible customer service - Jo
I was treated as if the dealership did not need my business. Not helpful at all, seemed to be in a hurry for me to leave. Wanted to shop local, will not happen again. BTW, I had no trade and excellent credit. Took my business to Columbia and got a car at a great deal.
Customer Service Failure - Frank Banks
Bad at honoring Appointment made at least 30 days in advance for car repairs or Maintenance. I have waited for 60 days after 2 appointments were dropped due to The front desk Secretary's not calling to confirm online appointment and appointment made in person to repair radio wiring.
In South Carolina
Myrtle Beach Chevrolet Cadillac
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