Great to Deal With - jake
Always friendly when you stop in for service. Donut day is the best day to stop and see him, although burrito day isn't bad either.
Top Reviewed Specialists At This Dealership
Ford/Lincoln Product Specialist
Quick and efficient - Carshopper
Just had my pickup fixed at Lambs. They got my vehicle from me at work, fixed the issues, replaced some parts and brought my truck back in the afternoon. It was so nice not having to take a day off to take my vehicle in for repairs. Top notch service and competitive pricing
Awesome Dealership - DanKen66
I just bought a used 2016 Ford F250 from John Perkovich. What a pleasant experience! They are upfront with their pricing and the whole sales experience is very low pressure. From John and Tim to Toby in finance everything went smoothly. They are all courteous and professional. I would recommend this dealership to anyone.
great salesmen and great dealership - Clark ram guy 52
Mike Johnson was a great person to work with he bent over backwards to make our purchase great and Watertown Ford Chrysler is a great dealership that does great thing for there customers and there surrounding communities
Alli Petersen - Doug
Salesmen was excellent. She followed up, and followed through with her commitments to me.
Only negative, and why they did not receive 5 stars from me, vehicle was damaged when I picked it up, and had to schedule service to correct issue.
The salesman get 10 stars, she was great!
Let the buyer beware! - Jeepguy.123
Everything went accordingly until I stepped into the vehicle to drive away and noticed the hail dings. When brought to the salesperson's attention, he said he had no idea but advised me that I had plenty of opportunity to look the vehicle over before purchase. Yup.
Wont ever return - honestyisthebestpolicy
I was very disgusted with my buying experience with Pierson ford. I've bought 3 vehicles from this company in the past and won’t ever be coming back. It's disgusting what this company/sales reps try to pull on loyal customers. 1st there was an issue with the passenger side door... that Pierson ford tried to gloss over. Then your manager was very rude when I opted to not obtain the extended warranty and gap coverage. I settled on a price with the sales representative, only to see on the paperwork that price wasn’t what your Pierson ford was honoring. I hope the extra 2,000 was worth it, as I will never be going back. Once I trade up in a year you better believe another company with be getting my money. I have made it a point to express this horrible buying experience with all those that I work with and any family members and friends. Hopefully your company will stop screwing people over to make a quick buck. It may be helpful if this company gets some morals and value their customers. Such a shame.
Headlights needed adjustment./program door lock. - Ford owner
Josh Oliver was very helpful in a recent visit. Others were also welcoming and courteous.Thanks for great assistance. Work was done in a very timely manner.
Brought my vehicle in for an alignment, took them 2 days... - Ender515
Brought my vehicle in for an alignment, took them 2 days to get it done. When I called to ask if it would be done the first day, the guy on the phone was extremely rude and not very cooperative.
We talked to Todd about getting a vehicle for our 15 year... - Auske
We talked to Todd about getting a vehicle for our 15 year old son. Todd talked us into coming to drive the Ford product as we never owned a Ford before. There was no pressure to buy. He was more interested in us having fun and enjoying and seeing what Ford had to offer. My son fell in love wih the Ford Escape. They understood where I needed to be for a payment and worked with me to make it work out. Monty in the finance department was very easy to talk to and answered all my questions. Todd was very good about showing my son and us all the options on the vehicle as it has more options than we normally have on a vehicle. It was a great low key sales expreience.