Amazing team from sales to service - Raptorguy
I purchased a new F-150 which had some unusual indicator warning light on. The sales and service team went way above and beyond in helping to remedy the issue as quickly as possible to help get me back on the road. Everyone at the dealership was kind and professional on all levels. I came from out of town to purchase this vehicle and the sales rep, Jordan Hanson, treated me like a valued customer from the first phone call to this day. Pricing was competitive which is why I went to this dealership... customer service and a great team is why I will go back.
Top Reviewed Specialists At This Dealership
Ford/Lincoln Product Specialist
Ford Product Specialist
Very Friendly and Easy Going - J05
They give you a warm welcome and really make the car buying fun and relaxing. Wasn't forced into anything and was given all the info I wanted plus some. From the salesman to the finance to the delivery, everything was great. I couldn't have asked for a better experience. Love my Ford F-150!!
Awesome Dealership - DanKen66
I just bought a used 2016 Ford F250 from John Perkovich. What a pleasant experience! They are upfront with their pricing and the whole sales experience is very low pressure. From John and Tim to Toby in finance everything went smoothly. They are all courteous and professional. I would recommend this dealership to anyone.
great salesmen and great dealership - Clark ram guy 52
Mike Johnson was a great person to work with he bent over backwards to make our purchase great and Watertown Ford Chrysler is a great dealership that does great thing for there customers and there surrounding communities
Let the buyer beware! - Jeepguy.123
Everything went accordingly until I stepped into the vehicle to drive away and noticed the hail dings. When brought to the salesperson's attention, he said he had no idea but advised me that I had plenty of opportunity to look the vehicle over before purchase. Yup.
Best customer service and vhcl options - Roberta M.
I recently went to Sioux falls Ford with my husband and daughter for a new vehicle for her. This is where it was my pleasure to meet Vinny Scifo sales rep extraordinaire. Polite, courteous, accommodating, and if you are a woman like me who hates to be ignored just because there is another man present, Vinny is your guy. When we brought the vehicle back the next day and exchanged it for a different one, because our daughter changed her mind, he did not even bat an eye. He just made us as comfortable as possible and got the paperwork taken care of. Vinny and finance officer Anthony are both amazing and in 6 Months when my husband is ready for a new truck we will definitely go back to Sioux Falls Ford.
Warning lite and message - WAYNE GUTZMER
I had scheduled an oil change and tire rotation the week prior to my visit. Two days before that I was driving down the road and it basically just shut down to an idle that was very rough and I got a couple of messages advising to get it to a dealer. After waiting about an hour for a tow-truck, I decided to turn in off and see if it would start again. it started up and all messages were gone.
When I took it in two days later for my service appointment, I told Shawn about the problem, and he advised me that I had only scheduled an oil change and he did not have the capability to check that without an appointment and the next one was the end of the next week. He said he had people living in motels waiting for repairs and left me with the impression that I should be happy mine would still go.
The interesting part is that on two previous oil appointments I had mentioned that the transmission would slip at times. I was told each time that nothing "showed up", which led me to believe that it had been hooked up to read any codes that might have been "telling". I now believe that that explanation was just to get me out the door and that nothing was actually checked..I went back to the records of those visits and see that nothing was noted as to document future potential problems. The same situation exists this time as nothing was noted on the service form.
I purchased this vehicle at this dealership and have a good relationship with the salesman Scott.
I have an appointment with another dealer to assess the problem. Since it is now past the 36,000 mile warranty, I may be in the same situation as some of the other commentators, since nothing was documented previously that may have led to this problem. I did not get a request for an evaluation of the service by either e-mail or snail mail, so that indicates to me that Shawn knew it would not be good. Hopefully this is something simple that is a warranty item so there will be no need for any further action with this service department. Long time Ford owner
Brought my vehicle in for an alignment, took them 2 days... - Ender515
Brought my vehicle in for an alignment, took them 2 days to get it done. When I called to ask if it would be done the first day, the guy on the phone was extremely rude and not very cooperative.
We talked to Todd about getting a vehicle for our 15 year... - Auske
We talked to Todd about getting a vehicle for our 15 year old son. Todd talked us into coming to drive the Ford product as we never owned a Ford before. There was no pressure to buy. He was more interested in us having fun and enjoying and seeing what Ford had to offer. My son fell in love wih the Ford Escape. They understood where I needed to be for a payment and worked with me to make it work out. Monty in the finance department was very easy to talk to and answered all my questions. Todd was very good about showing my son and us all the options on the vehicle as it has more options than we normally have on a vehicle. It was a great low key sales expreience.