Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
The service was prompt, the workers were attentive and... - Silveira
The service was prompt, the workers were attentive and pleasant, good location to get in and out fast, and scheduling over the phone was easy and again worker was helpful.
Friendly and nice people, got my vehicle in and out in... - bill.bazyn
Friendly and nice people, got my vehicle in and out in timely matter, can trust them to do it right
Had 2 vehicles in for service at the same time. Both... - jimhaysf
Had 2 vehicles in for service at the same time. Both vehicles are under warranty. Was great that they provided 2 loaners for my wife and I. Had my wife’s Explorer in first. Was leaking oil and coolant was disappearing. They replaced the valve cover. Then they said they resealed the front cover for the using coolant issue and changed the oil. picked it up. Got it home and looked it over. The oil filter was never changed. The front cover was never resealed. brought it back. They changed the engine oil and filter again to make sure. The front cover was just a glitch in there IT system. The using coolant they could not figure that out. Got it back and then the check engine light was on. They replaced a sensor. Had to wait 2 weeks for it. The pick up had an oil leak on valve cover and turbo. Had an engine noise. Had a left front wheel noise when in 4x4. They replaced both valve covers. They replaced timing chains and phasers. They replaced the water pump. They replaced the left turbo. They put locks in the front hubs. They could not figure out the left front wheel noise. Got it back. The A/C belt shredded and engine was making a ticking noise. Found a grommet laying on top of the radiator. Found both front charge air hose brackets missing nuts and hardware. Found intake pipe to have a broken zip tie hold down hole broke off. Found harness just laying on engine. All zip tie tree clips broken. Coolant was low. Grommet that was laying on radiator was a hold down for a charge air tube. Brought it back. They replaced both brackets. They replaced the intake tube. They installed all new tree zip tie clips. They replaced the A/C belt. Made me pay for that.
Had to bring the Explorer a the truck back again. Explorer had the crankcase code again. Replaced a PCV valve. Light seems to stay off now. The F150 had the belt squealing, an engine ticking noise and abruptly down shifting when coming to a stop. They found nothing wrong with all concerns.
There is no quality control. They just trust that there techs do the right thing. That’s not the case.
Unfortunate mistake on the dealers part caused an issue... - C.harvey2313
Unfortunate mistake on the dealers part caused an issue with our coolant line. Asked that the entire repair cost be absorbed, the dealer would only cover a portion. I still have yet to receive a call back from the service manager. Terrible customer service.
Quick and efficient - Carshopper
Just had my pickup fixed at Lambs. They got my vehicle from me at work, fixed the issues, replaced some parts and brought my truck back in the afternoon. It was so nice not having to take a day off to take my vehicle in for repairs. Top notch service and competitive pricing
Brought my vehicle in for an alignment, took them 2 days... - Ender515
Brought my vehicle in for an alignment, took them 2 days to get it done. When I called to ask if it would be done the first day, the guy on the phone was extremely rude and not very cooperative.
The salesman, Jason, was very helpful in getting... - stancoss2
The salesman, Jason, was very helpful in getting information to me quickly. I appreciated his courtesy and expertise. The distance for a test drive proved too great an issue, but the customer service in giving a price and providing options was excellent.
Terrible service. Offered $4,000 less than a fair price... - Jessicastroup
Terrible service. Offered $4,000 less than a fair price on a trade in. Used vehicles were over priced. Would not recommend this dealership to anyone.
They don't care about their customers. - Joel D.
Buyer beware. I purchased a 2015 Taurus SHO from Scott Peterson Motors of Sturgis on October 5th 2019. The car only had 92k miles so I thought it would be a decent car for the price I paid for it. There were some minor issues that I had to fix because the dealer didn't, but they weren't covered by their 3 month/3000 warranty. Had the car for a little over two months and put 3738 miles on it before the PTU failed on December 13th 2019 and broke part of the transmission casing with it. Called the dealership and the manager said they couldn't do anything about it because I didn't purchase an extended warranty. They sell cars that break and don't care about it because you didn't spend enough money. I may have just been unlucky, but I definitely won't be a customer for life.
We talked to Todd about getting a vehicle for our 15 year... - Auske
We talked to Todd about getting a vehicle for our 15 year old son. Todd talked us into coming to drive the Ford product as we never owned a Ford before. There was no pressure to buy. He was more interested in us having fun and enjoying and seeing what Ford had to offer. My son fell in love wih the Ford Escape. They understood where I needed to be for a payment and worked with me to make it work out. Monty in the finance department was very easy to talk to and answered all my questions. Todd was very good about showing my son and us all the options on the vehicle as it has more options than we normally have on a vehicle. It was a great low key sales expreience.