"Personable and Patient" - 775Kal
Even with the "newbie" sales associate, the service we received was top notch. Brian was extremely helpful and personable. If he didn't have the answer, he found someone who knew. His patience level was outstanding when I couldn't make up my mind. Not to mention staying way past closing time to make sure we were taken care of.
Top Reviewed Specialists At This Dealership
Ford/Lincoln Product Specialist
great salesmen and great dealership - Clark ram guy 52
Mike Johnson was a great person to work with he bent over backwards to make our purchase great and Watertown Ford Chrysler is a great dealership that does great thing for there customers and there surrounding communities
Awesome hassle free experience - Tyler
Just purchased a truck from these guys this weekend. Everyone we dealt with was awesome especially Allison!! I would definitely recommend anyone looking for a vehicle to get a hold of Allison.
Worth the Drive - Leonard J
I reviewed hundreds of trucks on the Internet before finding one of the best deals possible at McKie Ford in Rapid City, SD. Right off the bat I was impressed with the facilities that offer plenty of seating, free popcorn, fountain drinks, coffee and water at two different lounge area's. I met several of the staff members and found all to be friendly and helpful. The greatest surprise was the good deal I got on my new truck. I was fully prepared and planning to fly to St. Louis to find such an excellent price. Also, ask for Greg Woolridge when you get there; he is the Sales Associate you want by your side even when you think you've done all your homework. This guy even gave me a ride to two different dealerships so I could compare trucks! There is a reason Ford is the best selling truck in America.
Don’t buy budget here - Art leibrich
Maybe they’re ok if you’re looking for a brand new car, but don’t go anywhere near their budget lot. I was interested in a vehicle on their budget lot, but I live about 200 miles from Sioux Falls. Over about 3 weeks I emailed questions and eventually decided it was worth taking a full day away from my family of 4 small children to drive up and look. I had asked multiple times if the vehicle had had animals or smokers in it. Every time I was assured it had no odor on the interior. I set up to come see the vehicle and noticed they’d dropped the price. I arrived at the dealership after driving nearly 4 hours one-way, and it took about 20 seconds to know I’d never purchase a vehicle from this establishment. The price drop a few days earlier was due to hail damage that no one had mentioned. The vehicle not only had an almost unbearable odor of animals, but the seats were stained, there were what appeared to be vomit spots on the carpet, there were dirt and gravel in the glove box, and the list went on. Mechanically, the vehicle was a quart low on oil and it looked like the oil hadn’t been changed in a while. The vehicle was rusty, and simply put, it was a piece of junk. When I asked about price, it was inflated way beyond book prices and they refused any negotiation.
I imagine they do fine with selling new cars. There is nothing they could lie about because they’re new. But don’t expect an honest answer about vehicles on their budget lot. Take it from me: don’t waste your time there.
Nice saleperson, but the manager sucks - jvan
When I buy I used car I expect the price to be negotiable, I guess that's my fault. We recently purchased a used KIA minivan at this Ford dealer, they had 2. We wanted the red one, which was the exact same vehicle with virtually the same miles. We offered about 2% less than their asking price, not much, we were being reasonable as the asking price was not bad. And the manager came back with he was willing to fill up our tank for our 3 hours drive home. Kind of an A**hat move, then he wouldn't negotiate on the car we wanted to we had to take the other one (different color). The salesperson we were working with was nice, sweet and informative, her manager was not. During the course of our negotiations we asked how many keys came with the van, 2. But after paying for the car they gave us the second key unprogrammed and said it was no problem, just go to a KIA dealership and they will program it for us. They didn't tell us that would cost us another $60, which the dealership refused to cover when I called them. I consider this deception (the salesperson was willing to pay for it out of pocket, again its the manager I have an issue with). In the end, I am not sure I would go back, and certainly won't unless I am willing to pay sticker price. And I hope the salesperson finds a better manager to work with.
DO NOT buy from here. They are dishonest. - Travis
I purchased a used vehicle, 2014 Ford F-150 Platinum, from Lewis and Clark Ford. In the negotiations it was agreed that Lewis and Clark Ford would pay the tax title and licence since I was putting all of my savings as a down payment. In reality the entire deal hinged on them covering the Tax, Title, and Licence because they were not willing to negotiate the price of the vehicle down but were willing to pay tax, title and licence. During signing of the financial documents I did not see where this was listed so I inquired numerous times and was told it had to be shown a certain way on the paperwork so that they didn't show a loss on the vehicle but I was assured that it would be taken care of. When I went to register the vehicle I was informed that Tax, Title, and Licence were never paid. I have spent 2 weeks trying to resolve the situation with the salesman, finance department and the sales manager. No one returns my calls and finally today I was told there is nothing in the contract for Tax, Title and Licence and they could not do anything for me. I put all of my savings down on this vehicle and now I am expected to pay an additional $2000 for tax, title and licence that were supposed to be paid by the dealership. After looking at reviews on line it appears that this is not the first time they have done this and it shows a pattern of dishonesty that needs to be addressed.
Brought my vehicle in for an alignment, took them 2 days... - Ender515
Brought my vehicle in for an alignment, took them 2 days to get it done. When I called to ask if it would be done the first day, the guy on the phone was extremely rude and not very cooperative.