Explorer - Richard Vacek
What a great day to go by a new Ford Explorer, and the Sales Personal Jordan & Chris where just great to deal with along with the help of Mac, as they got me into a Great Looking Explorer. They took the time for a test drive and to explain all the options. It was very easy going and no pressure. Just very relaxing and got me a great deal. Thanks to all of them for helping me out. This is the third vehicle i have brought in the last 5 years. Great Place to do my Business. Rita Vacek
Top Reviewed Specialists At This Dealership
Ford/Lincoln Product Specialist
great salesmen and great dealership - Clark ram guy 52
Mike Johnson was a great person to work with he bent over backwards to make our purchase great and Watertown Ford Chrysler is a great dealership that does great thing for there customers and there surrounding communities
Alli Petersen - Doug
Salesmen was excellent. She followed up, and followed through with her commitments to me.
Only negative, and why they did not receive 5 stars from me, vehicle was damaged when I picked it up, and had to schedule service to correct issue.
The salesman get 10 stars, she was great!
Friendly salesman - Danpaul54
Greg Zaychuk was very helpful , he answered all our questions, treated us like he really cared explaining things to us. Made us very comfortable. Did all he could to find out what my concerns were and answered them quickly
Don’t buy budget here - Art leibrich
Maybe they’re ok if you’re looking for a brand new car, but don’t go anywhere near their budget lot. I was interested in a vehicle on their budget lot, but I live about 200 miles from Sioux Falls. Over about 3 weeks I emailed questions and eventually decided it was worth taking a full day away from my family of 4 small children to drive up and look. I had asked multiple times if the vehicle had had animals or smokers in it. Every time I was assured it had no odor on the interior. I set up to come see the vehicle and noticed they’d dropped the price. I arrived at the dealership after driving nearly 4 hours one-way, and it took about 20 seconds to know I’d never purchase a vehicle from this establishment. The price drop a few days earlier was due to hail damage that no one had mentioned. The vehicle not only had an almost unbearable odor of animals, but the seats were stained, there were what appeared to be vomit spots on the carpet, there were dirt and gravel in the glove box, and the list went on. Mechanically, the vehicle was a quart low on oil and it looked like the oil hadn’t been changed in a while. The vehicle was rusty, and simply put, it was a piece of junk. When I asked about price, it was inflated way beyond book prices and they refused any negotiation.
I imagine they do fine with selling new cars. There is nothing they could lie about because they’re new. But don’t expect an honest answer about vehicles on their budget lot. Take it from me: don’t waste your time there.
Nice saleperson, but the manager sucks - jvan
When I buy I used car I expect the price to be negotiable, I guess that's my fault. We recently purchased a used KIA minivan at this Ford dealer, they had 2. We wanted the red one, which was the exact same vehicle with virtually the same miles. We offered about 2% less than their asking price, not much, we were being reasonable as the asking price was not bad. And the manager came back with he was willing to fill up our tank for our 3 hours drive home. Kind of an A**hat move, then he wouldn't negotiate on the car we wanted to we had to take the other one (different color). The salesperson we were working with was nice, sweet and informative, her manager was not. During the course of our negotiations we asked how many keys came with the van, 2. But after paying for the car they gave us the second key unprogrammed and said it was no problem, just go to a KIA dealership and they will program it for us. They didn't tell us that would cost us another $60, which the dealership refused to cover when I called them. I consider this deception (the salesperson was willing to pay for it out of pocket, again its the manager I have an issue with). In the end, I am not sure I would go back, and certainly won't unless I am willing to pay sticker price. And I hope the salesperson finds a better manager to work with.
Brought my vehicle in for an alignment, took them 2 days... - Ender515
Brought my vehicle in for an alignment, took them 2 days to get it done. When I called to ask if it would be done the first day, the guy on the phone was extremely rude and not very cooperative.