We financed a truck at this dealership and traded in our - Kathryn Bryant
We financed a truck at this dealership and traded in our previous truck. We assumed, like every other dealership would typically do, that the dealership would quickly pay off the loan on our trade-in vehicle. Unfortunately, it has now been over a month later and the dealership refuses to pay it off.
As a result, we have been forced to make payments on both our new truck and the truck we no longer own. ***Despite multiple calls made to the finance manager and the dealership manager, we are now facing a second month of double payments because the dealership continues to avoid paying off the loan.***
To make matters worse, the finance manager advised us NOT to make the monthly payment on the traded-in vehicle, and that if it negatively affected our credit, "our score should come back up once the vehicle is actually paid off". We then spoke to the bank, who stated not only would it negatively affect our credit, but the reimbursement would not include the interest paid as part of the vehicle payments. Ultimately, we are forced to pay the payments and lose the interest money because of the dealership's failure to come through.
My husband and I have purchased well over a dozen vehicles from other dealerships over the years and have never encountered this problem. I would highly recommend that anyone looking to trade in and/or finance a vehicle should avoid this dealership and their shady business practices.
Read More
Dealer Reviews
Cars for Sale
Dealer Log In