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All I can say is WOW! Great communication and wonderful... - aziz.jamal
All I can say is WOW! Great communication and wonderful service. I am very impressed with the whole team. I am looking forward to being back.
Top Reviewed Specialists At This Dealership
Visit was pleasant and quick to drop off car and pick up... - sunil2
Visit was pleasant and quick to drop off car and pick up loaner for maintenance. Car was ready in 5 days after service and dropped off at home.
Maserati & Alfa Romeo Sales Advisor
I love working with Adriana. She is knowledgeable and... - Kocheih
I love working with Adriana. She is knowledgeable and very helpful. I will definitely be coming in future. I will also, be referring friends and family.
Thank you Adriana
Sales Experience Manager
Everyone was very attentive and friendly and helpful... - Maria
Everyone was very attentive and friendly and helpful during my recent service. The car wash is always a plus. The waiting area is very comfortable and accommodating
Terrible service and worse communication. They had my... - cr3pyloc
Terrible service and worse communication. They had my car for 3 months for a check engine light and still don't have it back yet. NEVER will return.
Great Experience! - Elizabeth A
Very professional and knowledgeable about all the vehicles and made the whole transaction very easy. Hector was our salesman and he made sure everything went smooth and quickly. They have lots to choose from and once we made our selection the process only took about an hour and we were on our way home with our new car!! ??????
I was scammed - brad
I emailed the GM, Apollo, 8 days ago. Since he refuses to respond to me, I'm leaving a review. This was my email to him.
I've been with Maserati for approximately 5 years. My first Maserati purchase was a great experience. I worked with Angelina and she helped me lease a 2015 Maserati Ghibli. Again, aside from some unexpected tire costs, a great experience :)
In December of 2017, almost to the day, I was approached by Alias Nawas. He wanted to get me into a new Ghibli. I told him, if you can keep my monthly payment the same or better, I'm all ears. Not too long after that conversation, he had a deal for me on a new 2018 Ghibli. After looking over the deal, I pointed out to him that I needed more than 12000 miles a year. I'm in the real estate biz, so driving is a requisite AND what's the use of having a Maserati if you're not going to drive it! :)
He assured me that those mileage numbers didn't matter and I could drive as many or as few miles as I wanted. I questioned him about it and he said it's the way my lease was structured. He threw out some car biz lingo and it sounded legit.
As it turns out and I found out yesterday, this was all a lie. My assumption now is he needed another sale before the end of the year for a bonus and knew I wouldn't budge on price considering I still have another year on my lease.
On the phone yesterday Alisa denied he the conversation we had 2 years ago, which means I'm the liar, right?
Even today, Alias had to come up to me and tell me a sob story about how much he's losing on this car and all the efforts he went through to get it done. Wanna bet there's another bonus waiting for him? Don't take the bet, I know there is.
As of yesterday, I was very close to my max number of miles with a year and a half to go on my lease. If I were to keep the car any longer it would cost me approx $7000 in overage miles. If I turn the car in early, it would cost me $16,650. Begrudgingly, I had to roll over into a new 2019 Maserati Ghibli today.
Alias lied to me to get me in a new car, so he can make a bonus. Now, I'm stuck with y'all for another 3 1/2 years.
poor service and incompetent technicians - deeky
Helfman Maserati is a horrible dealership they have poor customer service and they do not treat they customers with the treatment a 100k car ownership should get!! My car has been in shop for 5 months now!! The technicians are incompetent they went thru 3 service managers on my car case that they fired for incompetence. Report them so maserati can do better with they dealerships!
Essence Maserati Alfa Romeo