First visit - jasonsvest
Randy knows the brand and has superb customer relations. I will be returning for my service due to attention to detail, knowledge and service level.
Top Reviewed Specialists At This Dealership
New Car Sales
Sales Team Leader
Excellent customer service! - Newman
First thing me at this dealership but definitely won’t be the last. From the moment we walked in,, we were tested with professionalism. Jhanifor was an excellent sales rep, very knowledgeable. Paperwork was done very quickly and we left with a beautiful car!!
Ferrari Sales Manager
Car--Excellent; Customer Service--Not So Much - TDub6891
Even with months of advance notice, Barrett Motors San Antonio was still unable to provide loaner?!?. Given the high traffic location near I-10, this has got to be a priority customer service concern. Consequently, the Staff appeared to be overwhelmed and unresponsive. Once I arrived, no one knew anything about my appointment that had been made 2 months ago! Finally, they agreed to fit me in sometime during the day. The reason for the confusion? "The person who made my appointment no longer worked there." How is that MY PROBLEM?!?! Upon completion of the work on my 2017 F-Pace, I waited for hours without interaction or feedback from the staff. While walking around the dealership, I spotted my vehicle in the parking lot...with my licence plates and inquired whether it was mine. After asking 4 different customer service personnel , someone finally agreed that was indeed my car! (in the parking lot out front) If you have a Jaguar that needs to be serviced, seriously evaluate how far you are from Austin.
Bottom Line: Barrett Motors San Antonio...Top-Notch Cars / Customer Service...Bottom Shelf
Outstanding Personal customer service - Texasmom
Neal was awesome! As soon as I contacted y’all Amy got in contact with me. I looked at hundreds of trucks and ended up at Northside because they followed up without pressuring me! Smooth purchase and great new location! Thank you to everyone there. Finance, reception and even the sweet ladies cleaning lol we were there late and no one made us feel rushed! the personal touches the snacks!! Neal was by far the best salesman I’ve had the pleasure of working with and I’ve bought many cars! Keep it up Northside!
Very Professional! - Will Blessed1
I worked long distance with Adriana during my car buying experience. She were very helpful and professional durning the entire process. I would definitely buy another car from Adriana and Park Place of Dallas.
Excellent Customer Service - Cadillac2018
I took my Cadillac to get serviced at Bert Ogden Chevrolet and was helped by Jerry. He was very professional and took his time to explain everything in detail from the moment I dropped off my vehicle to the time I picked it up. My experience was excellent. Thank you Jerry!
poor service and incompetent technicians - deeky
Helfman Maserati is a horrible dealership they have poor customer service and they do not treat they customers with the treatment a 100k car ownership should get!! My car has been in shop for 5 months now!! The technicians are incompetent they went thru 3 service managers on my car case that they fired for incompetence. Report them so maserati can do better with they dealerships!
Essence Maserati Alfa Romeo