84 Texas Nissan Dealers

Went in for oil change, and service inspection on my 2020 - ricky.heflin

Went in for oil change, and service inspection on my 2020 Nissan Rogue. My service advisor, Dale Standley, was very knowledgeable and courteous. Could not have been more pleased with this visit.

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

Did not find the exact vehicle that I wanted from Bert - richardsl

Did not find the exact vehicle that I wanted from Bert Ogden. I found what I wanted from another dealership.

They’re hospitality and customer service is wonderful. - maerubio

They’re hospitality and customer service is wonderful. However, their Service department sucks! I keep up with maintenance on my car. Twice or three times I have gone for an oil change only to have other things suggested. I accept to fix or replace what they suggest only to come back with problems that they will not admit to having caused. I have spent hundreds of dollars in fixing things they break. Now they broke my a/c after replacing the filter. The part I’m told will cost $2,900. Of which they have graciously offered to pick up 60% of the cost. Still me having to pay %40, on an a/c that I was not having problems with,is really not assistance. I am so completely disappointed with them. To top it off, this last check when they returned the car to me, they didn’t even put the filter back or the air cabin cap back on!

Came in for a Nissan 2017 factory part recall - R

Came in for a Nissan 2017 factory part recall replacement, dealership did not have the parts only found out 2 hours later when they started to work on my car. I had made plans a week in advance to bring my car into service, with appointment at 7:00 a.m. very disappointed

Great Experience! - ra0517

Purchased a certified Nissan Rogue from Mariah and my experience was fun and low pressure. I got what I wanted and left happy. Nice staff!

The only place I shop for a new car. - Robclay3366

The only place I shop for a new car. Great deals, and guaranteed to drive away in a new car, and most likely without a down payment.

I would highly recommend Radford. - pellington

I would highly recommend Radford. He is mature and will be honest with you. Other guys here aren't very good in my opinion. Received a cold text late at night from a guy who identified himself as "Sam". Sam didn't think about the time of day to text someone, nor the common courtesy respecting people with families or shifts people work. I'm writing this because the manager didn't seem to care either, so I'll be sure to call them 6 minutes before closing time and claim its not too late. Radford is the ONLY one I would recommend. I'll adjust this review or delete it when yall get your stuff together and treat people better.

i had a poor experience with a different dealer who added - tnb12921

i had a poor experience with a different dealer who added over $4000 in hidden costs so when we got to Nissan of New Braunfels I specifically asked Keygan my assigned sale guy if their advertised price was the final number or was there any hidden fees. He assured me on three occasions that the advertised price plus tax title and license was all I would need to pay. When we got waiting up the contract they told us there was an $800 GPS tracking device they added to the car and they couldn't remove it due to some clause in some contract so we needed to pay for it. They added $499 for not having a trade-in and $1000 for not financing. I decided to offer my car for trade and they offered me $3500 and I said I'd pay 50% cash and finance 50%. That should have eliminated the $499 add-on and the $1000 add-on. 10 minutes later the sales came back and said he could only do $2000 for the trade-in. This was my first time buying me own car and it certainly was stressful and uncomfortable. To make things worse, I had not owned the car for 1 hour when the check engine light came on .I contacted the dealership and they said because I had signed As Is for the car there was nothing they could do to help. I contacted the sales manager and he said he would talk to his director and ask if they could help at all. He came back and said they could diagnose the problem get me any required parts at their cost and get me a warranty that could potentially save me $2000.. I arranged to take the car back for the diagnostic check but the sales manager would not be there that day but not to worry he had given all the information to the service folks. Long story short they diagnosed it as a transmission issue (which I already knew) and that I needed a new transmission at $8000. That was all they could do for me. I never saw or heard from the sales manager even though I left him several messages. I took my car to a reputable transmission shop and they fixed the issue for $3000. Terrible, terrible experience. Will never set foot in that dealership again.

Every time I go back for service all the staff are with... - Becca michael

Every time I go back for service all the staff are with me. They treat me like a star. I love my new kicks!! Q

Do NOT any the extended warranty from Keating Smith in - micheleamini

Do NOT any the extended warranty from Keating Smith in CONROE. This is the third car I have bought from Keating. Two were from Streater Smith Honda before they sold. As I am getting older, I am ashamed to say that I bought the finance spiel that the extended warranty would give us bumper to bumper coverage! It does not!! You can not trust this dealership. My driver side window will not roll up In cold weather. I am now told it is not covered because it is a piece of plastic impeding the window raising not a mechanical issue. $388 quote. What is worse is my car began smoking after routine oil changes. 76,000 miles of a 100,000 mile warranty. The car has been with them for a week, and they are trying to prevent covering the engine damage even though we produced receipts of the maintenance. I am a teacher and I am out a car or thousands of dollars of repair! I will never do business with this dealership again. But whatever you choose, do not rely on their salesman pitch of extended warranty! They don’t cover anything!

Good experience,,friendly great customer - Domingo.quintanilla

Good experience,,friendly great customer services,financial knowledgeable over all great experience.Happy wife ,Happy family

Ricky spent weeks trying to help me find the right - msanchez2792

Ricky spent weeks trying to help me find the right vehicle. He worked to make sure we had the safest, most affordable option. Ricky worked hard and maintained communication to ensure we had the perfect fit after our car was totalled. I would definitely recommend him to anyone who needs a trustworthy person to help them through the process of finding the perfect vehicle! Everyone else was super helpful, knowledgeable, and didn't pressure me to take anything.

Had a deal ready to go and was called before heading over - Herc27

Had a deal ready to go and was called before heading over that the GM sold the car to his friend but didn't tell anyone. Sales guy Robert sent us videos and pictures. He was really nice and helpful that was the only good thing until being blindsided. We had an appraisal for our trade. Too bad the GM didn't tell anyone. We won't be back.

Sales Person was very knowledgeable of vehicle. - thibodeauxchad102

Sales Person was very knowledgeable of vehicle. We drove several vehicles before coming to final Decision. Greta was willing to make sure we purchased the correct vehicle for our needs!!

I believe they purchase the cheapest cars at an auction - P

I believe they purchase the cheapest cars at an auction and don't touch them, they just price them to lure you in and tell you they haven't been able to look over the car yet to see what's wrong with it. This was actually my second experience here. My daughter found a car online and went to test-drive it a couple years ago. I came to meet her and the car was shaking, looked like it had been side swiped and was dirty. We left. I forgot about the place until I found a used car online and went in. I forgot about the dealership until I walked in the door. Hilarious. The car was basically falling apart, dirty, and they said the same spill. "We just got this one in and haven't had a chance to review it. I told them to review it and call me and let me know the price difference. I never received a call. But I did receive an email from someone a week later asking me when I would like to come in and look at the car. LOL. Lack of communication within their company and lack of care with the used cars they choose to slang ( not sell ) slang at people.

They could not help me with my problem…but they washed my - Gillis2801

They could not help me with my problem…but they washed my car! Much appreciated! Thank you! Jessica

The Sale's Representative had very good intimate... - melpatino11

The Sale's Representative had very good intimate knowledge of the product (car) he's selling to me. very professional with customer. He demonstrated that he cared about his customer.

Outstanding service where I felt like a Valued customer - corgar

The Eddie Yaklin Nissan service department made me feel like a valued customer. Everyone there has always been very friendly and accommodating. The service advisor described exactly what they were going to do to service my car and kept me informed throughout the process. They go out of their way to make sure I am satisfied with their work.