2,778 Texas Used Car Service Centers

I usually don’t leave reviews but for my dealership - tanaladder

I usually don’t leave reviews but for my dealership “Where you take a friend “ I always get top tier service on a first name basis!

They did a very good job doing the service I needed as - Bsimmons

They did a very good job doing the service I needed as well as letting me know what recalls were needed.

Always such a pleasure coming in greeted and taken care - Gabe

Always such a pleasure coming in greeted and taken care of awesome crew also love our salesman, Charles Gonzalez pleasure coming in very helpful

She is really helping me and im appreciate for your - Yen Nguyen

She is really helping me and im appreciate for your services. Highly recommend and will come back for the other services.

Vandergriff Honda is by far the best dealership I have - mnaulty

Vandergriff Honda is by far the best dealership I have ever dealt with in my 82 years of life. I went from a 2007 Toyota to my 2021 CRV. The technology was overwhelming to say the least. Chris Lapid is my service advisor and he is by far the best advisor I have EVER had for servicing my cars. He is so knowledgeable and has been able to fix anything I was having trouble with. I rate Chris with the highest possible marks in all categories.

My F150 was serviced in such a very fast and efficient - JAVROQ

My F150 was serviced in such a very fast and efficient manner that I was extremely satisfied.

I went to service my car that I bought there and they - D

I went to service my car that I bought there and they didnt told me my battery supposed to be replace. Im very disappointed

I am so glad Jacobi Richmond is in your Service - Natnblakesmom

I am so glad Jacobi Richmond is in your Service Department! Jacobi is a fantastic guy and I highly recommend him! He always has a smile on his face and always so helpful! Being a female, I am not the smartest when it comes to vehicles and he always is willing to help and go above and beyond to explain! Thanks for being the BEST Service Advisor, Jacobi!

Update. - Paula

Update. I’ve been a customer for a few years and haven’t had an issue. Well. I was there earlier getting the oil changed and tires rotated in my vehicle and it took 90minutes to complete. I had an appointment time for a reason. I didn’t want to spend a long time waiting. Well, now my vehicle smells like a cigarette and I’m having to air it out at the house. I’m beyond disappointed in the “service” I have received today. When I asked the service manager if it normally takes this long to change the oil he got offended and made excuses. Finally, after we paid for the “service” as we were leaving he apologized for the wait time. Really? I would make the apology the first words. Or even ask the customer beforehand if they are under time constraints because they were training a new guy that possibly smokes while he’s working. I have several medical conditions and inhaling cigarette smoke in my once clean trailhawk is not part of my treatment plan. So now I get to incur the cost of a new in cabin air filter and ionization to clean the air in my vehicle. What a horrible experience. The salesman was only concerned about selling me a new vehicle. No thanks.

Took my ‘19 RAM in for oil change, safety recall, and - T_Limited

Took my ‘19 RAM in for oil change, safety recall, and fluid flushes. The job only took about 4 hours, but I was expecting more, so had my son pick me up so I did not have to wait on it all day. But, before I got back home, they called and said it was ready to be picked up. I wish they would have let me know they were almost finished before I troubled my son. Other than that, the work was done professionally and timely.

My car was ready the next day after having an oil leak. - belissa.perry

My car was ready the next day after having an oil leak. Fast and easy service.

On my arriving to Katy Honda Mose Davis greeted and - samar.gr8

On my arriving to Katy Honda Mose Davis greeted and assisted me finding the problem with my Car. I notified him that the issue was ABS sign has been gone up twice and resisting to start the Vehicle. He listened to me very patiently and made sure to confirm if there's something more. Mose assures me to get the complete diagnosis and inspection. It was a busy day, so rather making me to wait he gave the options for a ride or loaner car which was very helpful. I recommend Mose he's very knowledgeable and helping. Thank you.

Excellent experience with this service department. - Joe

Excellent experience with this service department. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. They make being without your vehicle as smooth as possible and pain free.

Caleb went all the way out to make sure my tires were - Marielaurance7

Caleb went all the way out to make sure my tires were fixed. He is extremely kind and I am super grateful 🙏. Thank you

Ryan was wonderful and provided top-notch service on my - Lfr33man

Ryan was wonderful and provided top-notch service on my recent visit I am a longtime customer I have purchased four vehicles from this location And Ryan was a breath of fresh air

Everyone at the dealership is very friendly and - Jonathan S

Everyone at the dealership is very friendly and professional! I appreciated the service they provided. They took care of the back work with the 3rd party warranty company for me as well!

Good services. - Ryancraig343

Good services.Clayton Answered all my questions. Highly satisfied with the work. Did a good job!

Good service get all my oil changes here little pricey - sneakvs

Good service get all my oil changes here little pricey but good service overall thanks

The manager of the maintenance department, Javier - DADGROSS54

The manager of the maintenance department, Javier Mendoza, listened to my concerns about future service to my Corvette. He confirmed that I would continue to get service at VIVA for my 1996 car.

Excellent customer service 👏 extremely kindness and - COD0

Excellent customer service 👏 extremely kindness and friendly I really appreciate the customer service given to me.

Worst experience ever. - tomxdavid

Worst experience ever. What could go wrong went wrong. Lots of excuses no solutions. Never again with that dealer

Great customer service my service advisor did an - blanca882

Great customer service my service advisor did an excellent job from time I got there to the time I left.

Clutch was out in my Mustang and they fixed it. - JSVMD

Clutch was out in my Mustang and they fixed it. Efficient quick drop off. I was updated along the way as far as cost and estimated time.

Had an oil change on June 4, 2024. - Very disappointed customer

Had an oil change on June 4, 2024. Started seeing fluid on the ground whenever I parked the vehicle. Had my husband look at it and discovered oil was leaking on the ground. Tried to get service appt this past Fri and Sat but the message stated the service dept was closed. Needless to say I had to get the vehicle checked out and found out the the gasket was not tightened after the last oil change. Had to get a new oil change and thank goodness for that dealership’s expertise in analyzing and fixing the careless error of Tejas service department. Will never go back to Tejas now renamed Space City! Very costly error

The service department is terrible. - bb

The service department is terrible. I have bought three new GMC vehicles in the last few months. I will not buy another vehicle from this dealership. I tried to book an appoint and was told they were booked up for a week. I respect that and appreciate that they did over book. I then booked a appointment a week in advanced. My mother-in-law had fallen and broken her hip and was in ICU so I took my wife's vehicle for her 1st oil change. I arrived on the service drive and sat there a few minutes, and no one came out. I walked in to find a lobby full of service advisors with only one Customer in lobby. I stood there listing to one of the service advisors on the phone talking to someone about what they were going to eat that night. Finally, the lead guy at the desk in the corner walked in and I asked what does it take to get waited on? The service advisor in front of me said are you here for an oil change? change I replied yes He said Full disclosure 5 to 6 hours I said Full disclosure I have an appointment he replied doesn't matter five to six hours and handed me my keys back I handed him my keys back to him and said unacceptable I had an appointment I need my oil changed I walked around the corner To see the service director Lazaro and his office was locked up so I come back and they said he's on vacation I said man every time I come in here the guy's on vacation so I walked up front to see the new sales director clay who is great clay went back and had a conversation with him and got my oil changed in a timely manner I asked to speak to the general manager whose name was Greg and I was told Greg was busy but he would call me soon here we are week Later and no phone call from Greg. I called clay on his cell phone today and he told me he was out of the office but would call Greg right now and tell him again I have documentation from every time I've called clay and Greg said he would call me but he did not call me back. Instead of Greg calling me he had the service director call me I spoke with the service director got off the phone called clay back again and told him I was contacting General Motors and I also was calling their corporate office Ken Graff. Mysteriously after I called Ken Graff Greg decides to call me I told Greg I've been trying to reach him for a week and had tried to reach him before and he's never available while I was there I had a conversation with six salesman and the sales director on the floor and the salesman told me that that's their problem they sell a car and then they can't sell a second car to the people because the service department there is terrible I said have discussed this with your general manager they said yes our general manager Greg Wilkins does not listen to us. At this time I'm waiting to speak to Alan Paul who is the vice president of Texas Oklahoma for Ken Graff. Don't waste your money buying a vehicle here because you will not get good service until they make some major changes which is probably changing the general manager and the service director this dealership will continue to go downhill.

great service dept, had my oil changed and recalls done, - REEDVYROSTEK

great service dept, had my oil changed and recalls done, they even detailed my truck as a courtesy service .

Never had problems with this dealership. - maxma.jr

Never had problems with this dealership. Altogether, they did a great job. Employed quick lane or quick indeed and courteous

Always a fantastic experience here. - penny

Always a fantastic experience here. Staff and services are always top notch!!! Thanks for being a hometown business that we can trust. ☺️

The customer service is always exceptional when we come - LBARAJAS0325

The customer service is always exceptional when we come here! Fast, courteous, and efficient always!

Today’s service experience was another circus! - michele2501

Today’s service experience was another circus! My first appointment was 6/19/25 at 2:00 PM. Waited over ten minutes just to get under the portico - then another five minutes for a service tech - who advised a wait for 1.5 hours for an oil change. This was unacceptable, so I made a new appointment for today, 6/20/25 at 9:00 AM. A repeat of the previous day’s circus! Finally left car and went inside to physically select a tech to wait on me! He finally gets my paperwork done and I walk across to the main showroom and request to speak to the service manager. I’m taken back to the service area and the manager is notified I’m waiting to speak with him. I stand there another ten minutes with no response, so I returned to the waiting room. About 10-15 minutes later the Assistant Manager comes to me… I related to him (T.J.) that his manager (Don Wheeler) needs to be attentive to customers physically in the dealership instead of staying on the phone this entire time - as T.J. Advised he had been! As a former business owner myself, I learned (and practiced) that if you are short-handed you take care of customers yourself- the ones that are physically bringing their business to you- and return phone messages later when time allows! There are no acceptable excuses for yesterday or today’s lack of customer service and care! Obviously, making appointments makes no difference at all!!’