2,655 Texas Used Car Dealers

My 1st Mini - Barbara

We bought a Mini Cooper there in 2015 and have used them for all maintenance work including tire replacement. I would have no reservations about recommending them: - the customer service techs are professional, polite, informative, and helpful; - the sales team was super nice and informative - they still say 'hello' and talk when I come in for a car wash or maintenance issue; - basic car washes are free but they have a variety of levels if you need detailing; - they have multiple waiting areas so you are never left standing..and the seats (in the main waiting room that I use) has "tables" attached that allow me to work on my computer. Overall, I have zero complaints.

drove up from San Antonio to look at a 2008 lr2 with... - local

drove up from San Antonio to look at a 2008 lr2 with 50000. loved it, but left shortly after. we turned it on and it smoked sooo bad. revved the engine and filled the lot with smoke. put finger in tailpipe and it was full of black oil and sut. shame. not sure how they plan to ever sell it. kinda not happy about the 90 mile drive for no reason.

I’ve been waiting several months to write this review.. I... - Ac165454

I’ve been waiting several months to write this review.. I purchased my vehicle from Texas car world on May 21 2020.. I noticed that night leaving the car lot I already had a cracked taillight which caused the taillight to not even work which I did not notice before purchase. Alex mistry claimed to have ordered a taillight for me and he would find someone to install It but I have to this day not received any taillight from him so I ended up spending $312 to replace taillight just to be legal to drive on the road without worry. First sign of what kind of trouble I got myself into.. may 26th 2020 engine light came on.. I immediately called Alex mistry “Karan Mistry” his real name after doing some digging. I had already been discussing with him about the taillight so this was just another thing added onto the list .. the first shop he sent me to for repair “diagnose the engine light” was Infinity dealership.. took about 2 weeks but finally got my car back after being told the spark plugs were cracked and that was what was causing the engine light.. Alex did take care of that bill. I left that day , that evening came around engine light came back on!!! Called Alex immediately it took about a week for him to send me to WestwayFord in Irving to diagnose the engine light.. my claim started June 20th there WestwayFord had my vehicle til October 22nd!!!! Warranty took about a month in a half to do their part which eventually resulted in taking out my whole engine and replacing it with a remanufactured engine.. warranty sent over 2 engines both gave Westway ford Trouble.. eventually the 2nd engine that was sent was able to be tweaked and put in and my car was fine... warranty only ended up paying $800 towards repairs which didn’t even cut Into the dent of what I was going to have to spend eventually. I left with car from ford october 16th. 2 days later engine light back on.. took it back to WestwayFord now they diagnose the engine light as failed engine sensor.. October 22nd I picked my car up and finally have no problems after that.. during this whole time from June 20th til october 16th I was being charged rental fees from westway ford and Alex mistry told me he would cover them.. he did not. Eventually ford took the loner from me due to no payment and I was left with no loner nor my car therefore I had to come out of pocket for Uber’s from September 10th til October 16th.. meanwhile I was paying my car notes and insurance during the whole time I didn’t even have my car .. I only continued to pay my car notes because Alex misty told me if I handled my car notes correctly during that time then we will handle my rental fees.. i left out of westway ford paying over 3,000 to get my car released to me. That’s not even the final total of what I payed during This whole process.Alex mistry never paid $1 towards repairs nor rentals nor Uber and left trips. Not one dime!!! I have all documentation proving the agreements he was making with me from week to week . He even claimed of not being The owner even when the actual bank is telling me that he is. I find out at the very end of all this now he has closed down and disappeared . I am currently perusing a lawsuit against him but I just wanted to write this to make everyone aware of this man Alex mistry “real name Karan misty”. If I had read a review like this I would have never went to him so I hope this helps someone one day and maybe they won’t be in the same situation I am. If anyone would like to contact me more on this I am free to give all information I have.

The transaction was executed seamlessly. - relberts1625

The transaction was executed seamlessly. I encountered no difficulties. All personnel I interacted with demonstrated professionalism throughout the process of terminating my lease and acquiring a new vehicle.

Where do I start with this review. - Doug Maloney

Where do I start with this review. I am beyond impressed with the service that I received from Christi in new vehicle sales. I had shopped two other local GMC dealers one that I had bought the last five vehicle from, to only be disappointed with their new sales add on and markups. I decided to contact Freeman and found this amazing sales person. She impressed me from the moment I spoke with her on the phone. She was transparent and gave me enough information that I came into the store. When I arrived she had the location and keys to the vehicle. After showing me the benefits of purchasing the vehicle from Freeman she asked if she could get my trade looked at. They looked at my trade and gave me a fair price. They had their vehicle priced 1000.00 below the other lowest dealer. About 30 minutes later she had me in the finance office with Susan where again the process was seamless. I had started this process with another dealer almost two weeks prior. From start to finish the process at Freeman took 2 hours and I was driving away in my new truck. I have purchased several vehicles in my time and found this to be one of the best purchase experiences that I have had. I highly recommend Christi in sales and her team. I will no question be using Freeman in the future.

If i could give them a half a star they dont even deserve - Sergiosalazar018

If i could give them a half a star they dont even deserve that. They steady give you the run around and still expect you to pay your note wven if you dont have the car. They told me it was my engine charge me to replace the engine then two days later did not turn on i almost got fired from my job cause of how many times its broken down on me and only had the car 3 months ridiculous DO NOT BUY FROM THESE DISHONEST PEOPLE !!!’

THIS DEALERSHIP ARE THIEFS AND SCAMMERS. - cris.b.moo

THIS DEALERSHIP ARE THIEFS AND SCAMMERS. THEY HAVE SEVERAL AWEFUL REVIEWS EVEN WITH BBB BEWARE. THEY SOLD A VECHILE TO MY DAUGHTER DIED ON THE FREEWAY A WEEK LATER. ENGINE WAS COMPLETLY JUNK. MY DAUGHTER AND GRANDBABY COULD OF BEEN KILLED. IT UNDER WARRANTY AND 3 MONTHS LATER STILL THIER. THEY HAVE A MECHANIC SHOP ON THE PROPERTY. EVERY WEEK THE MECHANIC SAYS NEXT WEEK. YES MECHANIC NOT THE OWNER OR MANAGER THEY NEVER CALL HER. THEY MAKE PEOPLE RECANT THIER REVIEW TO FIX THIER CAR. ONCE RHEY DO THEY STILL DONT FIX THE CAR CORRECT.

I went to this place trusting that my first car would be - cpbatman88

I went to this place trusting that my first car would be awesome right? Wrong. They ruined it. My motor blew 13 days into me having the car. I STILL made my first payment and the insurance for that month cuz they made it sound like I'd atleast know what was wrong. They lied. I have to call numerous times in a day getting really upset because they say someone will call me back and Noone does. I want a refund. I don't trust them with my money no longer. I should've read the reviews before.

I purchased a vehicle from Benny Boyd in Copperas Cove in... - S-all

I purchased a vehicle from Benny Boyd in Copperas Cove in 2014 and Andrew was amazing his customer service made me only want to give them my business so I ensured all of my service was done in Lampass and now that I need a new car I went back to the Cove location but it was very a very disheartening experience, instead of just being told no I was advised to let them put me into a older vehicle than the one I previously purchased and to let the vehicle I have now be repossessed. To be told something like that from a dealership is so crazy I had to ask him to repeat himself multiple times. That was the most unprofessional advice anyone could have ever given another person and I didn't expect that type of customer service from Benny Boyd.

Poor customer service from the service department. - carlosperez0567

Poor customer service from the service department. I left my Infiniti 2017 Q60 there For 6 months since 4/2024, because the vehicle won’t start because of chasis error codes and key ignition codes failure. I have been given the run around to the moon and back for 6 months by the service department. They never had a chance to put a certified technician to get my car fixed or call the extended warranty adjuster to come look at my vehicle. We are on the last week of September 2024 and my vehicle is still not running. I am very disappointed by the this infiniti Dealership. ☹️☹️. I’m sad to say, but I’m going to have the finance company pick up the vehicle and auction it the way it is. Which is not running. I am am going to lose out on thousands and thousands of dollars.

Beautiful dealership awesome staff they will work with - cliftonjzeno

Beautiful dealership awesome staff they will work with you ! Any situation, thank you all for helping me out

This is a review from someone who has had three different - Cory McCormick

This is a review from someone who has had three different car loans with them over 10 years. I'll start with the positive. If you want an easy way to get approved for financing and a car, this is the place. However, don't expect any good customer service or loyalty to its customers. They have an option where you can make part of the down payment delayed, and I had to use this option. I had to be a little late on the down payment, and they turned the car off, and it sat in my driveway for 4 days, knowing that Uber is the only way I can make money, and I could have made the money if they had just turned it back on, but they refused to, and it did nothing for 4 days. I told them my only income was from Uber, and they really didn't care. It was almost as if they purposely wanted the car back to resell it. Keep in mind, this is after having three different car loans with them, and it's sitting in my driveway for 4 days, and they were very unsympathetic.

After shopping for months with no luck at other - jbrowne

After shopping for months with no luck at other dealerships and not having the best credit they worked all day to get me approed for a new ehicle I desperately needed. I was never rushed and pricing was upfront and honest. I'm so happy I was able to find this place and now have reliable transportation to and from work. I will come definitely come back for future vehicle needs and recommend to all my friends and family.

Bought a car from LBC last summer and the wife was really - stalicavictoria87

Bought a car from LBC last summer and the wife was really nice and helped me out during my time in need. I was desperate for a vehicle since I started a new job and I have kids that needed to get to and from school. Was informed during the time of sale that the Tesla can supercharged. Fast forward vehicle is now in my position, took it to Tesla following days for them to update my information to the computer. Only to find out the car cannot supercharged and other issues. I contacted the business right away all in my 1 month. And that man told me on the phone well I done get your money and it’s too late, then hung up on me. I contacted my financial institution and basically nothing happened. The car is driving but I can’t take long drives because it only charges at home at 5miles per hour and that sucks. My job is 1 hour away. That does eat my miles. The husband sucks. I’m surprised they are still in business the way he handles their customers. But Yahweh be with them.

Thieves - Lola2017

They sold me a vehicle without a title and 4 months later it was picked up and repo, now it's showing on my credit report and no bank will give me a vehicle loan at least I have proof that the account with RHODES has been closed.

I used website for online search many times. - Suzette

I used website for online search many times.it was positive yet I did try to contact thru email on-site, and sis not hear back. I did call, I spoke with ..NO ONE.I BELIEVE THAT WAS NEAR LUNCH NOONISH ITS OKAY YOUR DEALERSHIP IS TOO FAR OUT FOR ME. TY

I did not buy a vehicle from Texas hot rides, but I found - Ken.madison86

I did not buy a vehicle from Texas hot rides, but I found them to be very knowledgeable and helpful regarding the car that I inquired about.

OH MY GOD. I don’t write hateful reviews but if I can... - Irving Guenther

OH MY GOD. I don’t write hateful reviews but if I can save some people from losing money then I WILL! These people sold me a broken truck, and spent over $9,000 on repairs out of pocket- straight up Conroe Autoplex kind of response to complains makes people wonder why would ANYONE want to do business with Brian with a kind of unprofessional response...in case you might wonder why did I spent $9,000 out of pocket- let me explain it to you 1st of all- Less than 30 days after getting my truck for this dealership IT BROKE DOWN...so I got it to mechanic where I had to get a brand new axle and spent over $5000 cash because my “full coverage” insurance would NOT cover maintained issues- WHY DO I HAVE TO GET MAINTANCE on a truck that I Just got Out of the dealership?!?! Then after I get a brand new axel and U joints IT BROKE DOWN AGAIN so I took it back to Autoplex where they told me I HAD CRASH MY TRUCK!! Then Brian recommended me to get insurance claim On it so I did....1 month later after being on the shop for that long They help me get my insurance claim denied because they didn't take pictures of the work they performed on the truck before it was fixed. Why didn't they? I don't know but sounds sketchy to me... so yes, insurance wouldn't pay for Something they didn't see get fixed, so I was stuck between loosing my truck or I had to pay out of Pocket....PAID $4,000 dollars They're not trustworthy dealership as they kept making remarks and making fun of "who your boyfriend is" to me as a gay male- it definitely doesn't make ANYONE want to buy from them again. Please, please, please I beg you to not waste your precious time, money, and mental health Ps, they claimed I wrecked my truck, but how come my full coverage insurance wouldn't cover it? They said it was all maintenance issues which they don't cover it...what maintenance does a brand new truck need if I just purchased the truck?! OH YEAH...I don’t have that truck any longer because the DRIVESHAFT FELL OFF and that point I was NO WAY I’m doing business with these “family owned” Company that wants to rip people off during a pandemic. If you need proof of my claims and see pictures of the invoices I had to pay then go to Yelp and look them up there as I uploaded the pictures there . STAY AWAY STAY AWAY I PROMISE YOU....YOU WILL THANK ME LATER

Fui atendida por Lety y salí super complacida . - milirodriguezpelayo

Fui atendida por Lety y salí super complacida ...la recomiendo 100/100 ...Excelente trato y maravilloso servicio

It’s worth the trip just to walk around the lot. - Forgeticus

It’s worth the trip just to walk around the lot. There are a lot of old gems to unearth.

The best dealership and service department I've used - MEC

Routing service plus state safety inspection. As always the service was flawless. David Chandler was point of contact and inspector. Excellent service Attempting to utilize the required number of words (!)

I really messed up my credit and have a bunch of other... - Roboducky35

I really messed up my credit and have a bunch of other out of the ordinary factors but I was able to get approved with a 9% down payment. Drove off the lot today a very happy customer in the truck I'd been looking at . If your looking for a vehicle and an excellent service experience this place really is worth your time. They even sent an uber to get me to the lot to complete the deal.

Excellent first time buyer experience!!!:) - anubha

I got a BMW series 3 convertible from them.I am new to the region and had no idea about the paper work etc. But Kim was so easy to deal with and helped me through the process, I drove my car back the very same day! She was very polite, I never felt rushed or pressured.The license plate was mailed to me within fifteen days, everything was just perfect! Just to clarify, do not go with the old reviews of this place , the management has changed and the whole sales team has changed, and they are great people to deal with!

Have Known Mike for about 40 years , he is without - jordanrobert61

Have Known Mike for about 40 years , he is without question a very helpful and caring person i would have no problem at all purchasing a vehicle from him as he is very honest and trustworthy. he is not only a great salesman but an even better friend.

They scammed me after being a customer for 20 years. They... - rwtx63

They scammed me after being a customer for 20 years. They sold an unsafe vehicle that they tampered with, they tampered with the motor and the air bags to pass it off for sale. I would not ever buy a car from them again

Just bought a 2018 explorer. Rene, the manager handled... - Susan

Just bought a 2018 explorer. Rene, the manager handled our deal personally. We were treated so professionally and the process was smooth. We love the car and whole -heartedly recommend this dealership. Thanks to Cesar,too.

These people steal out your car sale you lemons they want - keondishmon

These people steal out your car sale you lemons they want you to wait days for them to fix a problem they should’ve had fixed before they sold them but when it’s time to pay your car note and you a day or two late they turn your car off I give them 1star there customer service is terrible

Thomas Pina, Andi Muhlenbruch, and Hector Salazar made my... - Spencer Y

Thomas Pina, Andi Muhlenbruch, and Hector Salazar made my first vehicle purchase a great one! After I pay this used car off, my next car will be a new Ford!

Had a good experience with the sales rep, syrus great... - wero820306

Had a good experience with the sales rep, syrus great customer service and answer all questions that i had , definitely will recommend.,and will come back next time for my next vehicle.

Isaac was great, got everything done in a short amount of - OutOfTowner

Isaac was great, got everything done in a short amount of time, and Maria's food truck was great too!